Open Consultation on the European Tourism Label for Quality Systems Initiative

Policy field(s)

Enterprise

Target group(s)

Public and private organisations, individuals.

Period of consultation

From 13.04.2012 to 13.07.2012 - This consultation is now closed

Objective of the consultation

Currently there is a wide variety of public and private initiatives that aim at defining the principles and criteria to be used by European tourism stakeholders for ensuring the development and provision of quality tourism within the EU.

However, these quality systems often show little consistency and coordination as they usually focus on individual sectoral or territorial objectives without following a European integrated approach.
This fragmentation is a possible obstacle to achieving a EU level playing field for providing high-quality tourism service throughout Europe, which is likely to cause detriment to the competitiveness of the European tourism sector.

The objective of this public consultation is to obtain the views of a wide circle of public and private stakeholders and individuals on a possible EU action in this field.

As one of the possible actions, the Commission foresees the proposal for a European Tourism Label for Quality Systems, with a potential to bring greater transparency and consistency into quality evaluation at EU level.

The European label would recognise those existing and future tourism quality systems that comply with the common European criteria.

The results of this consultation will help us assess the impacts of the proposed initiative.

All interested parties are invited to express their views by answering the questionnaire.

Additionally, a consumer questionnaire will be available through this website towards the end of April 2012.

How to submit your contribution

All individuals and organisations are welcome to contribute to this consultation.

Received contributions will be published on the Internet.
Before taking part, please read the specific privacy statement attached to this consultation for information on how your personal data and contribution will be dealt with.

In the interest of transparency, organisations (including NGOs, trade associations, businesses, ...) are invited to provide the public with relevant information about themselves by registering in the Transparency Register and subscribing to its Code of Conduct. If you are already registered, please indicate the name and address of your organisation and your Register ID number on the first page of your contribution. Your contribution will then be considered as representing the views of your organisation. If your organisation is not registered, you can register now. Then return to this page to submit your contribution as a Registered organisation. Responses from organisations not registered will be published separately. The Commission asks organisations who wish to submit comments in the context of public consultations to provide the Commission and the public at large with information about whom and what they represent. If an organisation decides not to provide this information, it is the Commission's stated policy to list the contribution as part of the individual contributions. (Consultation Standards, see COM (2002) 704, and Communication on ETI Follow-up, see COM (2007) 127 of 21/03/2007).

Respondents, who do not wish to have their name indicated on the website should explicitly and clearly state so in their response.
In this case their contribution will be published as an anonymous response and all direct reference to their identity will be erased from the document.

View the Consultation Document

• View the consultation document [25 KB] .

View the questionnaire

• The questionnaire is available in English [187 KB] .

Reference documents

• Roadmap

Contact details

Responsible service	DG Enterprise and Industry, Unit E/1: Tourism Policy Development
e-Mail	entr-tourism-consultation@ec.europa.eu
Postal address	European Commission, B100 04/004, B-1049 Brussels, Belgium

View the contributions

Respondents to the consultation [17 KB]

Results of the consultation and next steps

Analysis of the responses [857 KB]