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Tourism

Targeted Consumer Consultation about Quality of Tourism Services and Quality Evaluation Systems

Policy field(s)

Enterprise

Target group(s)

Consumers

Period of consultation

From 01.07.2012 to 31.08.2012 - The consultation period has been extended

Objective of the consultation

The objective of this targeted consumer consultation is to receive the views of consumers about quality of tourism services and their awareness about quality evaluation systems within the European Union.

This targeted consumer consultation runs in parallel to an open public consultation on the European Tourism Label for Quality Systems Initiative

How to submit your contribution

This consultation is open to consumers only. All individuals are welcome to contribute to this consultation.

Replies submitted by legal entities/organisations (e.g. consumer organisations) will not be taken into account.

Legal entities/organisations are invited to take part in the public consultation on the same subject:
http://ec.europa.eu/enterprise/sectors/tourism/public-consultation-etq/index_en.htm

A summary of the received contributions will be published on the Internet.

Respondents, who do not wish to have their name indicated on the website should explicitly and clearly state so in their response.
In this case the summary of the replies will make no reference to their identity.

View the questionnaire

  • The questionnaire is available in English, French, German, Italian, Spanish and Portuguese

Contact details

Responsible service

DG Enterprise and Industry, Unit F/1: Tourism Policy Development

e-Mail

entr-tourism-consultation@ec.europa.eu

Postal address

European Commission, B100 04/004, B-1049 Brussels, Belgium

Results of the consultation and next steps

Not available yet

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