Excellence in Public Administration for competitiveness in EU Member States
The quality of public administration is an important driver of a country's competitiveness. Firms interact with the public administration in a number ways, such as registering a business, applying for licences and paying taxes.
The efficiency and predictability of interactions with public administrations are important to economy-wide competitiveness, given their significant impact on the costs and risks companies face in investment decisions.
Firms also depend on the public administration as they are the prime beneficiaries of public goods and bear a large part of the overall tax burden.
Although public administration reform ranks high on the European political agenda and that Member States' administrations are facing new challenges in this regard, there is a lack of data and empirical information on administrative structures and reform processes.
The "Excellence in Public Administration for competitiveness in the EU Member States" study fills this current vacuum. The aim of this report is to define a framework that can be used to assess and measure the quality of public administration in line with the competitiveness agenda of the Europe 2020 Strategy.
The study has a number of aspects. It maps the governance structures and tools for the modernisation of public administration; identifies the specific links between the quality of public administration and the business environment; proposes a framework for the assessment of the quality of public administration in relation to competitiveness; and makes some policy recommendations to improve administrative excellence. The study also highlights the situation and challenges in each specific Member State.