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Deadline for replies extended (EGNOS Open Service Users' satisfaction survey)

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Deadline for replies extended (EGNOS Open Service Users' satisfaction survey)

This process aims at collecting valuable feedback from current and potential EGNOS Open Service (OS) users and stakeholders. It will run until July 12th, 2013.

This questionnaire is intended to gather feedback on the level of satisfaction of EGNOS Open Service users, application developers or stakeholders, as well as a means for them to provide any valuable suggestion or recommendation to the EGNOS Service Provider, in accordance with ISO 9001 requirements aimed at the improvement of the quality of the service provided.

The main conclusions and outputs of this questionnaire will be shared with the users.


EGNOS is owned by the European Commission and was launched in 2009 to be part of the Galileo global satellite navigation system. The European Space Agency designed EGNOS under a delegation agreement with the Commission.

EGNOS is the first pan-European satellite navigation system. Similar services are provided in North America by the Wide Area Augmentation System (WAAS), in Japan by the Multifunctional Satellite Augmentation System (MSAS) and in India by the GAGAN System. Other similar Satellite Based Augmentation Systems (SBAS) are under study or development in other regions of the world.

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