European Commission - Growth

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Preparation of practice-based guidelines on cross-border credit and claims management Arna fhoilsiú an : 03/08/2012

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In the framework of the pilot project on the rapid and efficient enforcement of outstanding claims by small and medium-sized enterprises (SMEs) operating across borders a call for tender is launched for the drafting of practice guidelines on the subject.

The objective is to draft user-friendly and practice-based guidelines on the rapid and efficient enforcement of outstanding claims by SMEs in cross-border business. The target users should be SME stakeholders and SMEs engaging, or consider engaging, in commercial transactions with businesses established in other Member States. These guidelines will complement two additional tools which are to be developed on the same topic through a separate call for tenders (the preparation of multilingual teaching modules on credit and claims management.) and through a framework contract (organization of events throughout Europe to provide SMEs and SME stakeholders with such information).

Please note that since 1 January 2012, all tendering documents relating to DG Enterprise are published through a Commission-wide unique platform called "eTendering". Consequently, the tendering documents are not published here any more.

If you are interested in this call, please use this link: to get access to all tender documents.

The documents will always be visible and downloadable but if you 'register' to the call by simply adding your e-mail address and a password, you will be able to ask questions and you will be informed automatically on all changes that may be published (additional documents, answers to questions…).

Contract notice

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