The overall purpose of this contract is to map the staff skills needs to improve accessibility and safety in the tourism services and analyse the availability of corresponding training, either in Member States (EU 28 – including Croatia), or transferable from other regions.
A collection of best practices of 'training for accessibility' in the different tourism services will also be presented through a selection of case studies.
Please note that from 01/01/2012, all tendering documents relating to DG Enterprise are published through a Commission wide unique platform called "eTendering", consequently the tendering documents will not be published anymore here.
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