European Commission - Growth

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Conference - Doing business made easier? Making the most of the "Points of Single Contact" Published on: 27/10/2011, Last update: 28/04/2015

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Event date: 28/11/2011
Location: Economic and Social Committee (Jacques Delors building, 6th floor, room JDE 62)
rue Belliard 99 - 1040 Brussels - (Belgium)
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Since beginning 2010, electronic "Points of Single Contact" (PSCs) had to be operational in all EU countries. These e-government portals foreseen by the EU Services Directive should allow entrepreneurs to get the information they need, file their applications online and receive answers from public authorities, be it at home or abroad.

Main topics:

The potential cost and time savings are huge. But how are the PSC working in practice? Do they respond to businesses' needs? And what needs to be improved?

The conference addressed these questions and explored the potential of the PSCs. It featured the presentation of the results of a large benchmarking study carried out on behalf of the European Commission in the second half of 2011.

This was followed by panel discussions with business representatives, politicians and PSC managers. Particular attention wwas paid to the PSCs role in helping businesses start or expand their activities in other EU countries.

More information:

Link to all conference documents.


Conference team