European Commission - Enterprise and Industry

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SME access to Alternative Dispute Resolution systems Published on: 28/02/2006, Last update: 05/08/2009

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Author:
EIM Business & Policy Research.

Conciliation, mediation, arbitration, med-arb, fact finding, rent-a-judge and mini trial are all branches of the Alternative Dispute Resolution tree. These methods focus on ending a conflict by considering the parties’ real interests and their future relationships, instead of focussing on the question of who is right and who is wrong. Alternative Dispute Resolution systems have more advantages than judicial dispute resolution: they are more effective, timely and cheap.

The aim of the study is to make a useful contribution to the development of Alternative Dispute Resolution in Europe and, in particular, to promote this system of resolving disputes where Small and Medium-sized Enterprises are involved, especially small businesses.

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