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The European Service Innovation Scoreboard

Experience demonstrates that service innovations have the capacity to make a strong contribution to structural changes in regions or nations (please see the report of the Expert Panel on Service Innovation in the EU  ‘Meeting the Challenge of Europe 2020: The Transformative Power of Service Innovation’ pdf(2 MB). Based on this report, ESIC has produced the European Service Innovation Scoreboard (ESIS). Through its data-based analyses, ESIS captures and demonstrates the impact of service innovation in terms of changing sectors and this, in turn, promotes a better understanding of how service innovation can help regions to introduce positive structural changes.

ESIS introduces a wide range of indicators to measure the impact of service innovation at national and regional levels. Examples of indicators are selected variables from the Community Innovation Survey (CIS) such as the proportion of enterprises introducing service innovations or employment shares in so-called ‘service innovation-intensive industries’. Besides indicators that focus on the service sector and its innovation activities, ESIS also contains selected indicators that can assist in the analysis of structural change. These include Gross Domestic Product (GDP), employment shares of highly educated people and Knowledge-Intensive Business Services (KIBS).

ESIS presents a statistical profile for the model demonstrator regions, showing their performance related to each of the indicators, compared with overall EU27 performance. These profiles demonstrate the relative strengths and weaknesses of the regions and highlight potential areas for new policies aimed at improving the impact of service innovation.


The links to the essential elements of the European Service Innovation Scoreboard

  • The online version of the European Service Innovation Scoreboard is available here 
  • The ESIS scorecards available for a total of 270 EU27 regions can be found via this link
  • The methodology report of European Service Innovation Scoreboard providing  the framework for the measurement and analysis of service innovation, its transformative power and the resulting structural change is available here
  • The report summarising the key findings of the European Service Innovation Scoreboard can be found via this linkpdf(2 MB)

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