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Additional tools

ESIS online tool

The European Service Innovation Scoreboard (ESIS), presented by the European Service Innovation Centre, contains three different scorecards each fulfilling a different objective:

  1. The ESIS scorecard for service innovation and transformative power measures the importance of service innovation in a region
  2. The ESIS scorecard for systemic functions & structural indicators can be used as a tool in regional policy making
  3. The ESIS scorecard for general socio-economic situation provides a summary of the economic performance of a region reflecting the overall results of its policies, innovation and business activities in a region.

ESIS captures and demonstrates the impact of the ‘transformative power’ of service innovation. The three scorecards include 59 indicators which present a statistical profile of each region, showing its performance related to each of the indicators. The profiles demonstrate the relative strengths and weaknesses of the regions and highlight potential areas for new policies aimed at improving the impact of service innovation.

Most of the indicators measure performance levels, i.e. performance in a particular year. For these indicators higher scores can be interpreted as regions showing a better performance. Some indicators (such as labour productivity growth) measure changes over time. For these indicators results have to be interpreted with caution as regions can attain high growth rates as they started from a low performance level. High growth in these cases is thus both a sign of strong performance increases but also of relatively low performance levels.

The profiles offered by the three ESIS scorecards become visible once you have selected a country by using the map or the filter by options below. The regional scorecards can also be viewed in pdf format via this link.

Please note that the online tool allows comparing the service innovation development in the EU. The remark ‘ESIS 2014’ at the end of the name of the country/region refers to the data used in the pilot version and ‘ESIS 2015’ contains the most recent data. The latest development of the ESIS indicators is visualised by the graphs and tables below.

For more information on the methodology of ESIS and the indicators it contains, please download the methodology report via this linkpdf(2 MB).

How to use the ESIS online tool?

The map below can be used to select a particular country or a region in Europe and then to see the values for the indicator data. In addition, the regional level can also be viewed by clicking a country on the map and corresponding regions become visible.

The ‘Filter by‘ option allows examining the area only one, or all, of the 59 indicators – it’s your choice. In the following map and bar chart the indicator data in question is compared to the EU average. The bar chart below the map presents countries/regions in descending order from the best to the worst performer and the colour code shows how these countries/regions perform compared to the EU average.

The performance of a country/region can also be compared to another European nation or region. Start by choosing a country (use the ‘Select country’ filter or click a country/region on the map). Scroll the page down to the ESIS scorecards section that contains the ‘Compare to’ filter. Select a preferred country and a region. Scroll the page further down to view the related spider charts and data tables illustrating the comparison between the two.

Please note, that it is recommended to use Firefox or Chrome when using the ESIS online tool. Unfortunately the Internet Explorer browser does not fully support the visual layout and the functionality of the tool.

Having trouble browsing the ESIS data? Please check for technical browsing requirements or contact the ESIC team via email:

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