• European Commission
• Enlargement

Welcome to the Directorate-General “Enlargement”

We often receive questions and comments which are not related to the activities of ‘DG Enlargement’ and to which other Institutions or services would be better placed to provide you with a precise answer. We therefore invite you to use the following list of references to other information sources before contacting us :

• For general information sources on European policies, please have a look at the Commission's list of Information Sources and Contacts.
• To find the mailbox of all EU institutions, agencies and bodies , please check the general ‘Mailboxes’ page on EUROPA.
• If you are looking for a legal text which was published in the Official Journal within the past 60 days, you can visit the legal database EUR-LEX.
• If your question concerns development policy, external aid, humanitarian assistance, trade or the EU’s external relations, please go the internet portal ’ The European Union in the World ’
• Please try the Europa SEARCH function to find a list of relevant enlargement documents on the Commission's EUROPA web site.

If you still have not found your answer – or if you do not know to which Directorate-General's mailbox you should address your e-mail - you can send your question or comment by email to :

 

EUROPE DIRECT website

new EUROPE DIRECT information relays

You can also contact EUROPE DIRECT by telephone

Please note that :

• some mobile phone operators do not grant access to 00800 numbers or may charge a fee
• in certain cases a fee may be charged when calling the number from payphones or hotels

Please note that normal telephone charges apply for this number
The telephone service (both numbers) is only available from 09h00 to 18h30 (Central European Time) Monday - Friday.

If you have a specific question concerning the European Commission's enlargement policy, please e-mail the Elarg INFO mailbox.

For all technical questions related to the Enlargement website (problems with downloading documents, links not working, etc...) please write to elarg-webmaster@ec.europa.eu

Please note, when writing to your correspondents in the Directorate-General for Enlargement, you should use the following address format to ensure your message arrives swiftly:

European Commission
DG Enlargement
Mr / Mrs XXXX
Rue de la Loi 200 / Wetstraat 200
CHAR XX/XXX (building reference, floor + office details)
B- 1049 Bruxelles/Brussels