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Single market for gas & electricity

Public consultation

Retail Energy Market

Consultation period

From  22/01/2014  to  17/04/2014 


Policy field(s)

Electricity and gas

Target group(s)

Public authorities, Member States authorities, private organisations, industry associations, SMEs, Consultancies, other relevant stakeholders and Citizens (inside and outside of the European Union).

Objective of the consultation

The energy market is undergoing a dramatic change. New technologies and political determination are opening up new opportunities and perspectives and many consumers will assume a completely new role as active participants in the market. At present, consumers remain dissatisfied with their energy costs and choice.

The aim of this public consultation is to seek the views of stakeholders on the functioning of the retail energy market and consumer participation.

The maximum time to complete the online questionnaire allowed by the system is 90 minutes. Partial responses will not be saved. This means once you start filling in the questionnaire, you have to answer all compulsory questions to submit your response. We advice you to work first with the PDF format (download from top right corner of the window in the online form) before completing this online form.

How to submit your contribution

Information on online questionnaires

You are invited to reply to this public consultation by answering the online questionnaire.

Please, submit your response to this public consultation by 17/04/2014 at the latest.

Received contributions will be published on the Internet. It is important to read the specific privacy statement (coming soon) attached to this consultation for information on how your personal data and contribution will be dealt with.

Contact details

Questions regarding the consultation can be addressed to the below contact details and they will be forwarded to the consultants preparing the study.

Responsible service : ENER.B.3/C.3


Postal address :

European Commission
DG Energy - ENER.B.2
Internal Market III: Retail markets; coal & oil
Rue De Mot 24-26
B-1049 Bruxelles

Number of responses received to this consultation

Not yet available