CONSUMER ENVIRONMENT CONFERENCE: POWERFUL CONSUMERS AND RESPONSIBLE ENTREPRENEURS

The Consumer Protection Board of Estonia, Estonian Chamber of Commerce and Industry and European Commission Representation in Estonia are pleased to announce the Consumer Environment Conference: Powerful Consumers and Responsible Entrepreneurs. The conference will take place on 21 November 2012 in the Swissôtel Tallinn (Address: Tornimäe 3, 10145 Tallinn, Estonia).

Developments in the consumer environment such as increased mobility, easier access to goods and services, technical development and changes in the consumer behaviour have brought along several opportunities for consumer markets. At the same time, we are facing new challenges. Although largely harmonised European standards exist in law for supporting consumer protection, in practice the rights are often not protected, either nationally or in cross-border situations. Is strengthening the legislation a proper solution or should the consumer as an individual take action? Is there anything to be done in order to bring together the needs of both entrepreneurs and consumers or should we accept that they are and always will be enemies?

The objectives of the conference are:

- to discuss self-regulation issues;
- to discuss conflicts of interests in consumer environment.

The conference targets entrepreneurs, NGO’s, policymakers, all actors in formal and non-formal education involved or interested in the development of consumer environment, entrepreneurship and consumer rights.

Download the invitation and the program from here [638 KB] .

Introduction to the speakers can be downloaded from here [829 KB] .

Participation in the conference is free!

The organisers will provide for the following:

- conference materials;
- arrangement of the lunch and coffee breaks;
- reception at the end of the conference (21 November at 5 p.m.).

The participants of the conference are expected to cover the following:

- arrangement of your travel  and all charges related to it;
- hotel charge, and all associated charges for the duration of your stay.

We would be sincerely grateful if you could recommend this conference to other professionals involved in the development of consumer environment, consumer protection, responsible entrepreneurship and scientific research in your country.

Practical information

Duration of the conference: 21 November (Wednesday), 2012.

Working languages: Estonian and English, simultaneous interpretation is provided

The registration for the conference has ended.

Location of the conference venue: Swissôtel Tallinn

Address: Tornimäe 3, 10145 Tallinn, Estonia, http://www.swissotel.com/hotels/tallinn.

Swissôtel Tallinn represents a world of ease, luxury and Swiss hospitality. It is a luxury hotel set amidst the business district and boasting unrivalled postcard panoramic views across the UNESCO listed Old Town and the Baltic Sea. The Old Town with its world-class entertainment, shopping, art galleries and museums is a short stroll away whilst the airport can be reached in 10 minutes.

Questions concerning the conference:

Doris Lebreht

Doris.LEBREHT@ec.europa.eu

Phone: +372 626 4435