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For updated information on customs matters please visit EU Customs and Taxation
1. The European Customs Information Portal (ECIP)
This customs information portal is managed by the European Commission's Taxation and Customs Union Directorate-General and gives information and explanations on the procedures and systems relating to the "security amendment" of the European Community Customs Code. It is aimed at providing comprehensive information on the security amendment for economic operators who want to move goods into, out of or within the European Union.
The website is under the overall responsibility of Mr Iosif Dascalu, Head of Unit responsible for information, training and management of programmes, and managed by Mr Robert Andrecs, Head of the DG's Information and Communication sector.
2. What personal information do we collect, for what purpose and by which technical means?
2.1. Identification Data
The information collected is the following:
In order to respond to your enquiries addressed to the Taxation and Customs Union Directorate-General via this website's contact page:
Person's name, first name, e-mail address (see contact form)
Your subscription requests for the newsflash "Tax & Customs News" entered online are processed by the Commission's "MailMas" mailing lists management tool.
Person's e-mail address only is mandatory (apart from the password chosen by the subscriber).
2.2. Technical information
The MailMas application is composed of two separate applications:
- The external application (on EUROPA), used by the end-users (everybody on Internet)
- The internal application, used by the internal DG users, responsible for maintaining the service and the user addresses and for sending mail.
In the internal application, a non-visual part performs scheduled tasks, as, for example, the emission of mail messages and cleaning operations. Both parts share a common database, containing the necessary information about the service definition and the user subscriptions. Both parts use a Commission directory system, to authenticate and authorise users to connect with their Commission login. The internal part also connects to the SMTP gateway to send the mail messages.
3. Who has access to your information and to whom is it disclosed?
With regard to information enquiries submitted via this website's contact form a team of Commission officials responsible for this mailbox has access to your data. Please note that your personal data is collected only to the extent necessary to send you an answer. If the mailbox management team is unable to answer your question, it will forward your e-mail to the appropriate service.
Regarding the newsflash service "EU Tax & Customs News" the webmaster of the Taxation and Customs Union Directorate-General uses the "MailMas" management tool. As individual responsible for maintaining the service, overlooking the user addresses and solving unforeseen problems, he has access to your information.
For all subscription requests you enter online, your data - e-mail address - is added to a mailing list database managed by "MailMas".
4. How do we protect and safeguard your information?
The data collected via the contact form, or for the purpose of subscribing to the newsflash "EU Tax & Customs News", will not be communicated to anyone outside the European Commission.
Only duly authorised officials of the Taxation and Customs Union Directorate-General are allowed to access the submitted personal data using a UserId and a Password.
5. How can you verify, modify or delete your information?
For subscriptions to the newsflash "EU Tax & Customs News":
You can modify your data at any time via our Web interface. You have the possibility to:
- change your identification data (your e-mail or your password)
- change your personal data
- change your subscriptions
or even completely unsubscribe from the service. In this case, all your data will be erased from our database after one month.
For enquiries sent by e-mail via this website's contact page:
You have no direct access to the stored data. If you wish to modify or delete any of the data you supplied, or if you have a question or request concerning this information, please let us know by completing the Contact form.
6. How long do we keep your data?
All personal data which we receive from your information requests sent by e-mail via our contact page, are stored for as long as needed to answer your request, up to maximum of 18 months. After that period, personal data will be kept in an anonymous way for statistical purposes, unless they need to be kept for a longer period to establish, exercise or defend a right in a legal claim pending before a court and without prejudice to a possible transmission to the bodies in charge of a monitoring or inspection task in conformity with Community law.
In order to respond to your subscription requests, the data is kept in the mailing list database until the person cancels the subscription in question.
7. Legal basis
More information on the European Commission's legal commitment with respect to user privacy can be found on our important legal notice page.
8. Contact information
Unit responsible for information, training and management of programmes (A2)
Rue du Luxembourg 40
(see the Commission Directory)
In case of conflict in relation with the processing of their personal data, data subjects can address a complaint to the European Data Protection Supervisor.