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Call 2013: Tenders

Call for tender n° EAHC/2013/BTSF/14: Organisation and implementation of training activities on new investigation techniques for official controls along the food chain under the "Better Training for Safer Food" initiative

The present call for tender covers the organisation and implementation of training activities on new investigation techniques for official controls along the food chain.

The activity will focus on the following fields:

  • Training for control staff on general investigation and control techniques helping to detect crime/fraud in the food sector;
  • Training for control staff on e-commerce of food.

The contractor will organise and implement 10 three-day training courses, of which:

  • Course 1: 5 three-day training sessions dedicated to field a)
  • Course 2: 5 three-day training sessions dedicated to field b)

The training will aim at improving knowledge and skills of control staff on specific investigations techniques used to identify food fraud (Course 1) or to perform official control duties on e-commerce of food and food related products (Course 2), disseminating best practices and enabling the exchange of practical experience in the matters covered by the courses.

The training is addressed both to officials from the competent authorities involved in planning and organising official control activities (preferably at central level), and field inspectors involved in the delivery of such controls. Two sessions of Course 1 should focus on more advanced participants.

The courses will be held in three or more distinct locations, to be chosen by the Contractor, geographically equally distributed among the different EU Member States.

The topics addressed in Course 1 will include but are not necessarily limited to:

  • About the difference between an inspection and an investigation
    • The framework rules for food control and introduction to criminal law related to the food area
    • What is an investigation?
    • How far can we utilise the food control rules to investigate a suspicion of food fraud
    • Use of unannounced controls
  • General planning of food fraud work
    • How to plan investigations on specific products, based on a known production cycle in your country (seasonality, religious holidays, etc.)
    • Monthly campaigns, using earlier results to plan ahead, analyse results over time (years) to see trends.
    • Information from a consortium or stakeholder representative to talk about their knowledge and internal control of certain specific productions (very much information about weaknesses, loopholes in legislation, etc.)
  • Simulate a physical control
    • Set up a plan for the inspection team
    • How many are you in a team, appoint a leader, divide the work
    • Assessing the situation, observing the premises and entering
    • Controls and cross controls in the premises, covering all bases (dustbins, billboards, locked doors etc.)
    • Leaving the premises
    • Debrief
  • Use of an interview technique
    • Follow a thread through cognitive interview technique
  • Documentation
    • Collecting evidence
    • Photography
    • Video
    • Summarising a case report
  • Control of accounts and traceability documents
    • What are we looking for? (supply chain information)
    • how to check traceability from documents
    • how to cross check different types of documents
  • Collecting information from other authorities and sources
    • Establishing communication channels to police and judiciary authorities
    • Setting up permanent information gathering from consumers
    • Setting up permanent information gathering from "whistleblowers"
  • Follow-up
    • Evaluating and structuring collected evidence
    • Seizing and confiscating goods and production material
    • Setting up a report to police for further search, investigation and possible prosecution
  • Simulated court case
    • using the evidence gathered, does it hold up in court
    • learning to be an expert witness
  • Lessons learnt from recent cases

The topics addressed in Course 2 will include but are not necessarily limited to:

Implementation and enforcement of food chain legislation in relation to food business operating on the internet. In particular, the following subjects must be presented:

  • legal requirements concerning food businesses operating on internet
  • registration requirements of EU e-traders and their possible identification via trusted seals
  • technical basics of internet (e.g. global functioning, structure of web pages, information from web page coding, etc.);
  • techniques to reveal identities of server, computers, traders;
  • legal requirements for internet control and rights of sellers;
  • hard- and software requirements;
  • necessary information for court-proof documentation;
  • methods to order and pay anonymously for products;
  • methods to find traders offering products under a specific jurisdiction;
  • methods to shut down websites;
  • setting-up of specialised unit and methods to cooperate with local competent authorities
  • cooperation with trading, producer and consumer organisations
  • cooperation with market places/selling platforms (e.g. eBay, Amazon, etc.)
  • information of traders about legal requirements.
  • information of consumers to minimise risks.
  • dealing with third parties (credit card merchants, hosts and domain registrars)
  • ISO standards and the future of on-line investigations

In order to achieve the best results from the training courses, the expected global number for the whole training programme is 305 participants.

For more information, please contact under the following reference: EAHC/2013/BTSF/14.

The deadline to submit tenders for this procedure is the 27 September 2013.



  • Invitation to tender
  • Contract notice
  • Tender specifications
  • PDF tender form zip (Adobe Reader 9.5 or higher is required)

    How to complete the call for tender form - Step by step guide

    Note: this PDF form contains the following annexes:

    • Annex Ia - Tender submission form
    • Annex Ib - Letter of mandate
    • Annex IIa - Legal entity form for public entities
    • Annex IIb - Legal entity form for private entities
    • Annex IIc - Legal entity form for individuals
    • Annex III - Financial identification form
    • Annex IV - Declaration of honour
    • Annex VII - Economic and financial capacity overview
  • Annex V - Financial Offer Form
  • Annex VI - Draft contract and annexes
  • Annex VIII - Checklist
  • Annex IX - Statement of availability and exclusivity

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