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ICT-enabled benefits for EU society - analysis and data

Find here the reports and analysis on the trends of ICT-enabled benefits, including eGovernment and eHealth provided by the European Commission, as well as external studies conducted at the request of the European Commission.

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Documents 2014

The study was carried out with the objectives of: a) measuring the level of availability and use of eHealth in primary care; b) examining what drives or hampers the overall level of eHealth adoption

A survey carried out in about 1,800 hospitals in the 28 EU countries plus Iceland and Norway measures the level of deployment and take-up of ICT and eHealth applications in acute care hospitals in Europe.

Documents 2013

This “Insight Report” presents the findings of the 2012 eGovernment survey, discusses the implications, and makes some outline recommendations. It is supplemented by a more detailed “Background Report”, and openly available “online survey data”

Documents 2012

Traditional statistics generally take several years to prepare. By the time they capture the uptake the diffusion could have reached a critical point. It is here that ICT comes to the rescue since it is not only a goal in itself but also a mean to measure the latest trends

Additional documents

This Method Paper contains the technical description of the 2012 eGovernment Benchmark project.

Documents 2011

Additional documents

One of the flagship studies in measuring public sector performance. The benchmark uses a comprehensive ranking system to identify those European countries that have implemented the most mature eGovernment services


The benchmark pilot addresses both the Transparency and collaborative nature of eGovernment service delivery as well as the Openness of policy as a whole in terms of the availability of participative, so-called Web 2.0 policy instruments

Study provides an overview of how Europe's acute hospitals use eHealth. It offers empirical evidence from hospital's Chief Information Officers and it gives a sense of the attitudes and motivations of Medical Directors