The eGovernment Action plan aims to help national and European policy instruments work together, supporting the transition of eGovernment into a new generation of open, flexible and collaborative seamless eGovernment services at local, regional, national and European level.
Our goal is to optimise the conditions for the development of cross-border eGovernment services provided to citizens and businesses regardless of their country of origin. This includes the development of an environment which promotes interoperability of systems and key enablers such as eSignatures and eIdentification. Services accessible across the EU strengthen the digital single market and complement existing legislation in domains like eIdentification, eProcurement, eJustice, eHealth, mobility and social security, whilst delivering concrete benefits to citizens, businesses and governments in Europe. The Commission will lead by example in further implementing eGovernment within its organisation.
The objective is to increase the take-up of eGovernment services: the target is that by 2015 50% of citizens and 80% of businesses should use eGovernment services.
A new e-Government Action Plan foreseen by the Digital Single Market Strategy will gather views from citizens, businesses, public administrative bodies at all levels (international, EU-wide, national, regional and/or local) on the forthcoming 2016-2020 eGovernment Action Plan, one of the key measures needed to complete the Digital Single Market.