Digital Agenda for Europe
A Europe 2020 Initiative

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06/06/2013 - 16:22

Do digital public services and smart cities serve people’s needs?

Posted by the organising team in DG CONNECT for the Digital Agenda Assembly Workshop “Going smart and accessible in public services and cities“

Public services should be shaped around people’s needs, be easily accessible and delivered effectively and efficiently. Citizens should be at the heart of any smart city solution. When every Euro matters, governments need to think digital, and think European. What do we mean by that and how can it be done?

Faced with shrinking public budgets, providing high-quality public services is essential. Digital technologies, together with other forms of innovation, can boost efficiency and effectiveness, laying the foundation for sustainable growth while we "Do more with less!" In Europe, in the Single Market, these digital services need to work