Digital Agenda for Europe
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  1. Number portability

    The Universal Service Directive ensures that consumers can change, in 1 working day, their fixed or mobile operator while keeping their old phone number. Article 30 of the Universal Service Directive requires operators to set a maximum time limit of one w ...

    Irina Alexandra... - 04/09/2014 - 17:21

  2. EU rules on 112

    The EU telecoms rules ensure that Europeans can call European emergency number 112 from any type of phone, wherever they are in Europe. 112 Rules EU Legislation on 112 112 became the single European emergency number in 1991. The EU telecoms rules  brought ...

    Irina Alexandra... - 15/11/2013 - 10:32

  3. Telecoms Rules

    EU law covers fixed and wireless telecoms, internet, broadcasting and transmission services. Telecoms' rules The EU's regulatory framework for electronic communications is a series of rules which apply throughout the EU Member States. It encoura ...

    Irina Alexandra... - 04/09/2014 - 17:45

  4. Universal Service

    The universal service rules ensure that every user can access basic communications services at a reasonable quality and an affordable price, even if the market would not provide it. The Universal Service Directive  covers the following areas: Basic commun ...

    Irina Alexandra... - 08/09/2014 - 16:45

  5. Decision 2003/548/EC

    Share this 24/07/2003 More information Policy and legislation 2003/548/EC: Commission Decision of 24 July 2003 on the minimum set of leased lines with harmonised characteristics and associated standards referred to in Article 18 of the Universal Service D ...

    Newsroom Editor - 04/09/2014 - 18:03

  6. Public Workshop organised in the context of the public consultation on universal service principles in e-communications

    Share this 30/03/2010 Agenda 09h00 – 09h30  Registration and coffee   09h30 – 09h45 Opening remarks by the Chairman, Peter Rodford, Head of Unit, Policy Development, DG Information Society and Media     ● Background to the review of universal service prin ...

    Newsroom Editor - 04/09/2014 - 17:20

  7. Public Consultation on universal service principles in e-communications

    Share this From 02/03/2010 to 07/05/2010 A public workshop on this matter was also held in Brussels on 30 March 2010. This consultation is part of the European Commission's follow-up to its Declaration on universal service to the European Parliament ...

    Newsroom Editor - 08/09/2014 - 15:25

  8. Universal service in e-communications: report on the outcome of the public consultation

    Share this 23/11/2011 More information Communication on Universal Service Public Consultation on universal service principles in e-communications Consultation results This document reports on the outcome of the consultation on universal service principles ...

    Newsroom Editor - 08/09/2014 - 15:25

  9. Directive on universal service and users' rights relating to electronic communications networks and services (Universal Service Directive) (*)

    Share this 19/12/2009 Within the framework of Directive 2002/21/EC (Framework Directive), this Directive concerns the provision of electronic communications networks and services to end-users. The aim is to ensure the availability throughout the Community ...

    Newsroom Editor - 04/09/2014 - 17:20

  10. Review of the Scope of Universal Service – Study SMART 2014/0011

    Share this From 15/04/2014 to 12/05/2014 The objective of the study is to provide a factual and solid social-economic assessment which will allow, together with data to be collected from NRAs, to decide on whether or not, and how, to change the scope of t ...

    Newsroom Editor - 04/09/2014 - 17:20