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  1. EU Actions

    The European Commission, with the help of the Body of European Regulators for Electronic Communications (BEREC) is actively committed to preserving the Open Internet and achieving Network Neutrality. Our commitment to Net Neutrality There are no clear rul ...

    sanduir - 24/01/2014 - 10:14

  2. Net Neutrality challenges

    Much of the net neutrality debate centres around the management of Internet traffic by Internet Service Providers (ISPs) and what constitutes reasonable traffic management. Traffic management is the tool used by ISPs to effectively protect the security an ...

    sanduir - 07/04/2014 - 12:00

  3. Users' rights

    Consumers need to know their rights and be protected from the unfair practices of the companies providing these services. Therefore, the EU has a specific consumer protection policy in telecoms' services which includes the right of access to services ...

    sanduir - 05/06/2014 - 11:59

  4. Rights & Principles applicable when you access and use online services

    Access to an internet connection EU citizens must have the possibility to access a minimum set of electronic communications services of good quality at an affordable price. This is also known as the 'universal service' principle. Use of services ...

    sanduir - 06/06/2014 - 17:47

  5. Rights & Principles protecting you in case of conflict

    Protection in case of conflict Everyone whose rights and freedoms that are guaranteed by European legislation have been violated has the right to an effective remedy before a tribunal. Online consumers in the EU have the right to sue and to be sued in mat ...

    sanduir - 06/06/2014 - 18:00

  6. Rights & Principles applicable when you buy goods or services online

    From 13 th June 2014, there are new consumer rights also applicable online. You can find out more about these and other consumer rights in the EU. Information before concluding an online contract Every consumer in the EU has the right to receive clear, co ...

    sanduir - 11/06/2014 - 14:56

  7. Code of EU Online Rights

    language: BG | CS | DA | DE | EL | EN | ES | ET | FI | FR | HU | IT | LT | LV | MT | NL | PL | PT | RO | SK ...

    sanduir - 11/06/2014 - 14:49

  8. 2013 promotional campaign

    In 2013, the tour operators, travel agents and their European association ECTAA are joining the European Commission to promote the European emergency number- 112. Europeans are travelling to other European countries for business or leisure and they need t ...

    sanduir - 13/06/2014 - 17:02