The European emergency number 112 is not the only emergency number in Latvia.
Alongside 112, the following emergency numbers are available:
- 110 and 02 - police,
- 113 and 03 - medical service,
- 114 and 04 - gas emergency,
- 01 - fire.
Disabled people can access 112 by sending an SMS. People with hearing and speech disabilities who are subscribers of fixed operators have the possibility to access 112 through a special terminal equipment. People with visual impairments can access 112 by using a Braille terminal equipment.
112 calls are answered on average within 6 seconds.
In addition to Latvian, the calls are answered in Russian and in English.
The 112 operator can detect the location of the caller within 1 minute in 98% of cases.
According to the latest E-communications household and telecom single market survey , 47% of Latvians know they can use 112 everywhere in the EU.