Is participation in politics and decision making still something which is limited to a few groups?
Thanks to ICT - particularly social media - more and more citizens are able to take direct part in politicalPublic administrations need to adapt to keep up with the rapid transformation of our society. The increased connectivity of citizens and businesses leads to new expectations as regards the quality, transparency and efficiency of public services as well as access to public figures and institutions. The European eGovernment Action Plan (2011-15)  and the Malmö Ministerial Declaration on eGovernment support the use of ICTs in civic life. The Europe for Citizens Programme (2007-2013)  promotes initiatives that facilitate the active participation in the civic and democratic life of the EU.