What is the problem? No standard-setting
Europe does not yet reap the maximum benefits from interoperability. Weaknesses in standard-setting, public procurement and coordination between European public authorities prevent digital services and devices working across borders as well as they should.
Why is the EU action required? Get greater interoperability throughout the EU
When establishing National Public Services, there is a risk that different Member States opt for solutions which are incompatible with one another. New electronic barriers, so-called "e-barriers", emerge - impeding the proper functioning of the internal market. Member States and the Commission should do more to pre-empt the emergence of these new e-barriers and the resulting market fragmentation by getting greater interoperability of public IT systems throughout the EU.
What has the Commission done?
In December 2010, The Commission adopted a Communication "Towards interoperability for European public services" to promote interoperability between public administrations. The Communication included two annexes: the European Interoperability Strategy and the European Interoperability Framework. See also other actions under this pillar (21, 22, 23, 25 26 and 27).