Digital Agenda for Europe
A Europe 2020 Initiative

Publications about Public Services

The Toolbox aims to support, guide and encourage those who want to modernise public administrations in support of prosperous, fair and resilient societies. It is intended as a reference and resource by pointing readers to existing EU policies and international practices, illustrated by almost 170 inspirational case studies. Read more
In this video Director General Robert Madelin (DG CONNECT, European Commission) welcomes the participants of the Innovative Healthcare conference in Poland that took place last 21 April: "In 30 years time I will wake up and get a message on my personal adviser, 'there is a new virus about and you do have a genetic profile making you vulnerable'." Read more
Final study report explores how examples of open innovation can be used to direct information and communications technology (ICT) public policy, two innovation Challenges were run as part of the project. A thought-leader workshop was then held to discuss the outcomes and implications of the Challenges, and explore how crowdsourcing can be more widely used in public policy and the potential for up-scaling. Read more
The European Commission has just published the 2015 version of the eGovernment factsheets for each of the 28 Member States of the EU and for some further six countries. The factsheets provide a comprehensive overview of the e-Government activities of a given country. They can also support the comparison between countries. Read more
The Digital Single Market is one of the European Commission's top priorities. It represents a golden opportunity: by fostering a Digital Single Market, the EU can create up to €250 billion in additional growth, hundreds of thousands of new jobs, and a vibrant knowledge-based society. Read more
This eIDAS infographic illustrates how businesses will benefit from less red tape on the use of electronic identification means and trust services. Read more
ICT Proposers' Day 2014 starts off Thursday, 9th at 10:00 in Florence. The webstreams for the two-days conference are available on this page. Read more
The European Commission is piloting the potential of a Cloud of public services for the development and the delivery of more flexible public services by combining building blocks and allowing service sharing between public and private providers. Discover in this brochure which projects have been and are funded in this domain. Read more
The focus of this European wide study is to quantify the amount of public procurement of R&D, ICT and ICT related R&D across Europe and develop guidelines for a measurement framework to continue to do so in the future. Read more