Digital Agenda for Europe
A Europe 2020 Initiative

Publications about Public Services

Article
14/10/2014
This eIDAS infographic illustrates how businesses will benefit from less red tape on the use of electronic identification means and trust services. Read more
07/10/2014
ICT Proposers' Day 2014 starts off Thursday, 9th at 10:00 in Florence. The webstreams for the two-days conference are available on this page. Read more
02/10/2014
The European Commission is piloting the potential of a Cloud of public services for the development and the delivery of more flexible public services by combining building blocks and allowing service sharing between public and private providers. Discover in this brochure which projects have been and are funded in this domain. Read more
30/09/2014
The focus of this European wide study is to quantify the amount of public procurement of R&D, ICT and ICT related R&D across Europe and develop guidelines for a measurement framework to continue to do so in the future. Read more
14/07/2014
Thanks to the PARTERRE project citizens can now influence urban & environmental planning of their community more easily. During several years PARTERRE has demonstrated and validated its business potential. New e-participation methods and tools for spatial and strategic planning at the European level are now more reachable. Read more
04/07/2014
The United Nations eGovernment Survey 2014: eGovernment for the Future We Want was completed in January 2014 and launched in June 2014. The theme of the 2014 is particularly relevant to addressing the multi-faceted and complex challenges that our societies face today. The publication addresses critical aspects of e-government for sustainable development articulated along eight chapters. Read more
26/05/2014
This document presents the conclusions of the Optimising ICT study into the effects of ICT on the policy process. Read more
23/05/2014
Governments are increasingly aware of the importance of making their online services user-friendly. However, their focus is still mostly on making services available, leaving ample room for improvement in areas such as speed and ease of use, and transparency. Lack of progress in these areas can undermine citizen's trust in online public services and impede their use. Read more

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