Digital Agenda for Europe
A Europe 2020 Initiative

Events about EU112

From 27/06/2013 to 28/06/2013
Antalya, Turkey
The event will gather about 250-300 participants, including Turkish stakeholders as well as emergency services, European and national public authorities and industry representatives from all over Europe. Registration closes on 19 June. Read more
From 15/05/2013 to 16/05/2013
Brussels, Belgium
The 4th European Civil Protection Forum offers a platform for civil protection professionals to come together and advance the debate on the EU's increasing role in disaster management – by discussing best practices, recent developments and new ideas. Read more
Zagreb – Croatia
The debate will allow Balkan countries stakeholders to discuss issues and challenges and to benefit from European best practices and international experience. The Roundtable will aim at providing emergency authorities of the Balkan countries with a roadmap on how to best tackle the challenges related to the functioning of the European emergency number 112 and emergency services in general. Read more
From 17/04/2013 to 19/04/2013
Riga, Latvia
Each year, the EENA organises the EU Emergency Services Workshop that gathers European emergency services, public authorities and industry representatives. This 3-day conference aims at fostering sharing of best practices between the relevant stakeholders. National 112 systems, regulation, operations and technical issues, including Next Generation 112, are addressed during the event. In 2013, the 112 Awards Ceremony will be organised in conjunction with the conference and rewarded individuals and organisations particularly engaged in improving and promoting the European emergency number 112. The EU Emergency Services Workshop should welcome about 400 participants, including about 200 emergency services and public authorities' representatives from all over Europe as well as other stakeholders such as telecom regulators and suppliers. Read more
Zagreb – Croatia
The HeERO project addresses the pan-European in-vehicle emergency call service "eCall" based on 112, the common European Emergency number. Since January 2011, the nine European countries forming the HeERO consortium have carried out a three-year programme leading to the deployment of a Pan European eCall system based on 112. Read more
Santiago de Compostela - Spain
The final conference will present the outcomes and impact of the REACH112 project ( so that countries and agencies can deploy REACH112 type of services. The REACH112 project has significantly improved telecommunications performance in person to person communications, in the provision of relay services and in direct access to emergency services ("112"). Person to Person Communications and Next Generation 112 Accessibility using Total Conversation (i.e. a combination of voice, video and real-time text) will be presented. The event will also look at the needs of the deaf and hard of hearing, regulatory issues, and standardisation. End-users, relay services and emergency services will explain their experiences and participants will have the opportunity to use the REACH112 implementation. Ways forward towards accessible communications and Next Generation 112 will be presented. Demonstrations and examples of Total Conversation calls between persons, via relay services and to 112 will be provided. Read more
Brussels, Belgium
Major rail, air and other transport companies have joined EU Commissioners Neelie Kroes and Sim Kallas in a year long campaign to make people travelling in the EU aware of 112 - Europe's single emergency number. Whether for skiing holidays, family days out and about, work-related trips or visits to this summer's sporting events including the London Olympics or Euro 2012 UEFA football championship in Poland and Ukraine, hundreds of thousands tourists and visitors will travel across Europe this year, and need to be informed about this life-saving number. According to the latest Eurobarometer survey, only 26 % of Europeans know that they can dial just three digits – 112 – anytime anywhere in Europe, to get immediate help from local police, ambulance or fire brigade services. Read more