Digital Agenda for Europe
A Europe 2020 Initiative

Consultations about 116


DG Information Society and Media launched a public consultation on the future harmonisation of numbering resources for the provision of business services between 6 December 2010 and 28 February 2011.

The revised EU regulatory framework for electronic communications aims at enhancing the single market inter alia by way of harmonisation of numbering resources.  In addition, the Digital Agenda for Europe (DAE) identifies further harmonisation in the area of numbering as one of the key issues for reinforcing the single market for telecommunications services.  In particular, it highlights that improved harmonisation of numbering regimes on the basis of the framework could help European manufacturers and retailers by facilitating sales, after-sales and customer enquiry services over a single Europe-wide number.

Against this background, this public consultation was intended to gather views of a wide range of stakeholders on the market demand for 'European' telephone numbers and on the most appropriate way in which they could contribute to meeting the DAE goals. 

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