Most Member States policies and implementation actions are now in place and aligned with the goals of the Action Plan. Services are becoming more effective nationally and more interoperable at European level; delivering higher quality, saving billions of euros through efficiency gains, and increasing transparency and accountability of administrations.
The National Progress Report revealed impressive progress in transforming public administrations, thereby boosting economic growth by placing citizens and businesses at the centre of government services. Member States have developed and agreed roadmaps for mutual recognition and authentication of electronic identities, for cross-border eProcurement and for inclusive eGovernment. Equally important is the effort to reduce administrative burdens for both citizens and businesses, the increasing level of eParticipation activity, and the willingness of public administrations to share good practices.
The achievements of Member States has been further confirmed by an independent survey "The user challenge: Benchmarking the supply of online public services" undertaken for the Commission by Capgemini and published today
While progress has been impressive, work needs to continue. Stock will be taken again at the next Ministerial eGovernment Conference in Stockholm in 2009, during the Swedish Presidency. In the meantime, the forthcoming Slovenian Presidency will be organising the next e-Government conference on 11 February 2008.