Digital Agenda for Europe
A Europe 2020 Initiative

Feasibility Study on using automated technologies to support policy-making

Article
The European Commission has carried out a feasibility study on the technological options and the possible "governance framework" necessary for the deployment and management of the Global Internet Policy Observatory.

The Global Internet Policy Observatory is expected to address the main challenges of the multi-stakeholder governance of the Internet: a combination of topic complexity, information overload and fragmentation of information between policy silos and in different institutional levels.

The main objectives of the feasibility study are to provide:

  1. An assessment of the technological requirements and available tools, to develop an online platform that would automatically collect and analyse information on Internet-related policy-making processes, as well as
  2. A set of recommendations on the "internal governance framework" for such a platform in order to ensure the maximum levels of transparency, accountability, independence and inclusivity.

The technologies recommended by the study are meant to enable the following functionalities:

  • F1: automatic collection of online content
  • F2: automatic analysis and classification of content (including events and identification of commonalities)
  • F3: storage of the processed content (together with the output of the analysis), in order to allow the user to search and retrieve relevant information
  • F4: visualization of the data through "dashboards"
  • F5: evaluation of the information in such a way as to allow users of the platform to express their assessment of the quality of such information.

The study analyses more than thirty technological solutions and provides a final in-depth analysis of two solutions for each of the required functionalities.
Additionally, an online demo-website showcases some of the proposed technological options for the required functionalities.

The study explores different possible options covering both the possible legal framework and the management and decision-making structures.

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