This is why it is a fundamental part of the Digital Agenda for Europe, which aims to increase the use of eGovernment services by citizens to 50%, and by businesses to 80% by 2015 (see IP/10/581, MEMO/10/199 and MEMO/10/200). The new Action Plan builds on experience gained with the 2006 European eGovernment Action Plan (see IP/06/523).
Neelie Kroes, Commission Vice President for the Digital Agenda, said “This eGovernment Action Plan will help public authorities to use information & communication technologies to offer better services at lower cost, while making life easier and better for individual citizens and businesses in terms of improved access to public services."
Full press release (IP/10/1718)
My vision for eGovernment, and how to make it real- Speech by Vice-President of the European Commission responsible for the Digital Agenda Neelie Kroes at "Lift-Off towards Open Government" conference, Brussels, 15 December 2010
eGovernment Action Plan - what would it do for me? (MEMO/10/681)
Pilot projects show the way in easy access to online public services across the EU (MEMO/10/680 with more info on large-scale pilot projects STORK, PEPPOL, and SPOCS)
The European eGovernment Action Plan for 2011-2015
Malmö Ministerial Declaration on eGovernment press release
eGovernment Conference 'Lift Off Towards Open Government'
The European eGovernment Action Plan for 2006-2010
Digital Agenda for Europe
STORK (Secure Identity Across Borders Linked)
PEPPOL (Pan-European Public Procurement Online)
SPOCS (Simple Procedures Online for Cross-border Services)
epSOS (Smart Open Services for European Patients)