Digital Agenda for Europe
A Europe 2020 Initiative

Case closed: emergency services in Poland now receive caller's location for 112 mobile calls

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On 16 October the European Commission closed an infringement case against Poland for the lack of availability of caller location after the Polish authorities confirmed that it has been available for calls to the European emergency number 112 since 30 June. Under EU rules, Member States must ensure that operators provide emergency centres with the location of people calling 112 from fixed or mobile phones. This makes it much easier to respond to accidents and emergencies, especially as a survey earlier this year showed that only 53% of Europeans travelling abroad are able to provide the exact location of emergencies when they call 112 (IP/08/198). The case was opened in 2006 because caller location information was not available for 112 calls made from mobile phones.
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Last updated on 02/04/2015