The helpline is operated by the association Bezvests.lv since September 2013
The helpline is operated by DROSS Internets - the State Inspectorate for the Protection of Children's Rights
The Bezvests.lv organisation regularly collaborates for search activities with Missing Children Helpline 11600 Latvia.
On 25 April 2015 the staff of Missing Children Helpline 116000 and volunteers from Bezvests.lv participated in the "Big Cleanup April 25". One of the tasks of the social event was the dissemination of an advertising material about the 116000 helpline.