The European Commission's Communication on "e-Commission 2012-2015" was adopted in August 2012.
The Commission as any other public administration must be more efficient, improve services, provide better accessibility to public services and offer more transparency to citizens.
The Commission by the initiative wants to lead by example offering advanced services to its citizens.
A Communication entitled "Delivering user-centric digital services" was adopted in August 2012. The Communication focuses on the following strategic goals: