Over the past 3 years, DG CONNECT has managed to reduce the number of copies of paper publications we produced from 68,400 to 4,480, a reduction of 93.5%.
This is illustrated best by one significant change in the way we communicate as a public institution to a group of our key stakeholders: a couple of years ago, we moved from producing annual telecoms implementation & benchmarking reports – a brick of a document with 500 pages – to a web-based scoreboard, where the data is available for download and graphics are as important as text.