Digital Agenda for Europe
A Europe 2020 Initiative

112 in Finland

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The European emergency number 112 is the only emergency number in Finland.

Maritime rescue services have their own numbers - 0204100 and in some regional areas numbers from 0204100x- series, but those numbers don't have a full emergency number status.

Disabled people will be able to send SMS to contact 112 from 2015.

97% of 112 calls are answered within 4 seconds.

The calls are answered in English in addition to official languages Finnish and Swedish. Calls can also be answered in German, French and Russian with the help of interpreters.

The 112 operator can detect the location of the caller within about 6 seconds.

According to the latest E-communications household survey, 61% of Finns know they can use 112 everywhere in the EU.

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Emergency 112