Digital Agenda for Europe
A Europe 2020 Initiative

20. Digital literacy and e-Inclusion

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Room L (Bordiau Hall, 1st floor), 17/06/2011 (09:30-13:00)

This workshop aims to create in-depth awareness and provide practical tools for the EU Member States to engage in structured, long term policies for digital literacy acquisition in the e-Inclusion context (Digital Agenda action 66).

Through a participative workshop in the form of a hands-on training centre, digital literacy courses of various levels (from basic to professional ICT skills), for various target groups and purposes will be available (e.g. employability, re-skilling, social inclusion).

Models of successful and relevant policies and funding mechanisms of all levels will be discussed. A set of stakeholder recommendations as to the remaining challenges to be addressed as priority will be drawn.

This workshop is organized with the Big Idea of Multi-stakeholder platform for digital literacy and e-Inclusion.

Workshop "Digital literacy and e-Inclusion" Agenda

DAY 2, FRIDAY 17.6.2011, 09:30 – 13:00

9:30 - 9:45 Welcome and Introduction:

• Katarzyna Balucka-Debska (European Commission, DG Information Society and Media)

• Alexa Joyce (European Schoolnet, Big Idea leader)

9:45 - 10:30 Addressing the Challenge

Users' perspective

• Telecentres - from zero to being empowered by digital literacy and skills, Ian Clifford (Telecentre Europe)

Digital Literacy and skills delivery perspective

• ECDL Foundation, Damien O'Sullivan (CEO of ECDL Foundation)

• European e-Skills Association, Andrea Parola (General Manager of EeSA)

• Bridget Cosgrave, (DIGITALEUROPE Director General)

10:30-10:55 Coffee Break – Try IT! Hands on trainings and demonstrations in the coffee area of Bordiau building

10:55 - 11:15 Policy in practice perspective

• Susan Easton (NIACE, partner to Raceonline2012, UK) and Graham Walker (Raceonline2012, UK)

• Ulla Scherfig Gilberg (Danish ICT and Electronics Federation, Denmark)

11:15 - 12:15 Discussion - Views from the field

• Chair: Paul Timmers (European Commission, DG Information Society and Media Directorate H Director)

• Introduction by Gabriel Rissola (The Institute for Prospective Technological Studies, European Commission Joint Research Centre)


• Member State perspective - Sander Ruiter (Senior policy advisor for the Ministry of Economic Affairs, Agriculture and Innovation, Netherlands),

• EU Life Long Learning policy perspective - Lieve van den Brande (European Commission, DG Education and Culture),

• Stakeholder perspective - Damien O'Sullivan (ECDL Foundation),

• People perspective - Ian Clifford (Telecentre Europe);

• Private Sector perspective - Kieran O'Hea (Innovation Value Institute)

12:15 - 12:40 Breakout groups

1) "What kind of support do intermediaries need?" – Alexandra Hache (Independent researcher)

2) "Which tools are available to achieve digital literacy and eInclusion?" – Fiona Fanning (ECDL Foundation)

3) "Digital literacy and SMEs" – Kieran O'Hea (Innovation Value Institute)

4) "Role of formal school system in supporting digital literacy" – Alexa Joyce (European Schoolnet)

5) " eInclusion and employability" – Telecentres / IPTS (tbc)

6) " Role of industry: training and eInclusion – Bridget Cosgrave (Digital Europe)

12:40-13:00 Wrap-up – outcomes from breakout groups and general summary

Breakout group leaders

Alexa Joyce (European Schoolnet)

Please take a moment to complete the Digital Capability Survey (link below)and to give your two cents in the Your comments and contribution!

Workshop links and documents

Workshop results

Session organiser: Katarzyna BALUCKA-DEBSKA (European Commission)

Chair: Alexa JOYCE (European Schoolnet, Belgium), Paul TIMMERS (European Commission, DG INFSO - ICT addressing Societal Challenges, Belgium)

Workshop hashtag


Last updated on 29/09/2012 - 19:51