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e-Commission : Making the Commission a leader in implementing EU e-government policies

e-Commission 2012-2015

"In today's world good Governance is enhanced by the innovative use of digital technologies" declared the Commisioner after the adoption of the e-Commission mid-term review in 2008.

On August 1st the European Commission adopted its new and ambitious IT strategy, called e-Commission 2012-2015, that aims to:

  • strengthen operational effectiveness and efficiency and guarantee continuity of the Commission’s IT services;
  • contain costs and create value for the Commission;
  • contribute to reducing administrative burdens in the Commission and in Member States;
  • help to improve the transparency of the Commission; and
  • eliminate the digital barriers between Public administrations in Europe.

Information Technologies (IT) are now omnipresent in our society and are an essential element of the European Union’s initiatives to boost economic growth and engage with its citizens. The Digital Agenda for Europe, one of the flagship initiatives of Europe 2020, targets the delivery of sustainable economic and social benefits from a digital single market.

Social, economic and technical landscapes have changed significantly since the last Commission's IT strategy was adopted back in 2006 . IT has made possible a new era of collaboration among public sector actors and the availability of innovative technologies such as social networks has increased the expectations of citizens in terms of transparency, accessibility and responsiveness when using services online. A new class of flexible cross-border and cross-sector mission-critical information systems capable of evolving over time are necessary to face those challenges.

The e-Commission 2012-2015, one of the actions of the Digital Agenda, is guided by the principles of user-centricity, making an effective and efficient use of resources, ensuring the security and the privacy of citizens and businesses and establishes the preference for openness and reusability.

The strategy contains actions that will develop digital services and solutions in the following areas:

  • help breaking down the barriers between Public administrations in Europe and bringing about the convergence of systems supporting different EU policies,
  • strengthen the operational effectiveness and efficiency in supporting EU policies,
  • improve the transparency and accessibility of information,
  • reduce the administrative burden and streamline administrative processes,
  • enhance the Commission’s IT security,
  • exploit innovative technologies, and
  • facilitate the convergence of IT systems.

As a result of the new IT strategy, the Commission will lead by example in delivering efficiently, effectively and transparently user-centric digital services and IT solutions to support EU policies.


Latest e-Commission documents

Other e-Commission documents


Press Releases


Associated Sites

ISA : Interoperability Solutions for European Public Administrations 2010-2015

i2010 : The initiative i2010 is the EU policy framework for the information society and media. It promotes the positive contribution that information and communication technologies (ICT) can make to the economy, society and personal quality of life.

IDABC : IDABC stands for Interoperable Delivery of European eGovernment Services to public Administrations, Businesses and Citizens. It uses the opportunities offered by information and communication technologies to encourage and support the delivery of cross-border public sector services to citizens and enterprises in Europe, to improve efficiency and collaboration between European public administrations and to contribute to making Europe an attractive place to live, work and invest. : The European good practice exchange platform for eGovernment, eInclusion and eHealth practitioners

Maroš Šefčovič Vice-President of the European Commission responsible for Inter-Institutional Relations and Administration