|
Eurobaromètre 58 - Lopinion des consommateurs
sur les services dintérêt général (décembre
2002)
-
Communiqué de presse :
Selon
une enquête de la Commission, les utilisateurs
sont satisfaits des services essentiels, mais
souhaitent une amélioration des transports,
28 janvier 2003
-
Présentation synthétique
des résultats
(+/-175KB)
-
Rapport
(2737KB)
-
Données
(225KB)
-
Note explicative pour la
lecture des données
(+/-40KB)
-
Les résultats de
leurobaromètre ont été intégrés dans le document
annexé (Annexe 3) au rapport 2002 sur les marchés
des produits et capitaux (rapport Cardiff) :
«
Evolution de la performance des industries de
réseaux prestataires de services dintérêt
général »
|
|
|
Study on people's attitudes to
Services of General Economic Interest in the 15 Member
States of the European Union - Final report, January
2002
(1036KB)
The executive summary of
this report can be found in section 3 of
Market Performance of Network Industries Providing
Services of General Economic Interest which is an
annex to the Commission Report on the Functioning of
Community Product and Capital Markets
(COM(2001) 736) -
(http://ec.europa.eu/internal_market)
|
|
|
Should I buy ? Shopping on line
2001 : an international comparative study of
e-commerce, study by Consumers International, September
2001
Executive summary
|
|
|
Etude qualitative sur la
préparation des citoyens au passage à l'Euro, Juillet
2001
(446KB)
-
Conclusions
(56KB)
|
|
|
Eurobarometre
55.2 : Les Européens et l'euro, Juillet 2001
(+/-345KB)
-
Tableaux comparatifs
(180KB)
|
|
|
Bank Charges in Europe,
Study by IEIC - May 2001
(229KB)
|
|
|
European Consumers and Financial
Services : Results of Eurobarometer 54, February
2001
-
summary
(98KB)
-
report on key findings
-
detailed report
(498KB)
-
comparative summary tables of the
results of EB 54 compared to its two predecessors, EB
52 of 2000 and EB 47 of 1997
(20KB)
|
|
|
Survey on doubtful
vocational training and commercialisation of business
proposals made to individual consumers by Lex Fori,
January 2001
(+/-75KB)
|
|
|
The Feasibility of a
General Legislative Framework on Fair Trading
by the Institut für Europäisches
Wirtschafts- und Verbraucherrecht e.V.,
November 2000
|
|
|
Study on Consumer Law and
the Information Society (Final report by
PriceWaterhouseCoopers, 17 August 2000)
|
|
|
Eurobarometre 54.0 : Les
Européens et l'Euro, Mars 2001
(343 KB)
-
Annexe 1
(527 KB)
|
|
|
Survey on the state of
implementation of the european agreement signed
between consumers and professional associations in
respect to the transition to the Euro - Final report,
22 March 2001
(2026 KB)
|
|
|
Euro Trainers' notes
(European Blind Union - Euro Group)
|
|
|
Study
to identify best practice in the use of soft law and to
analyse how this best practice can be made to work for
consumers in the European Union
|
|
|
Results of a
Eurobarometer survey on EC marking
|
|
|
Eurobarometre 53 : Les
Européens et les services d'intérêts généraux
(544 KB)
|
|
|
Eurobarometer
52.0 : Europeans and the euro
|
|
|
Survey
on the state of application of the European agreement
between consumer and professional associations
(The complete report of the
survey is available only in English)
|
|
|
Bank charges
|
|
|
The Practical Application of
Council Directive 92/59/EEC on General Product
Safety - February 2000 - Centre de Droit de la
Consommation, Louvain-la-Neuve (Belgium)
|
|
|
International study of
electronic commerce
|
|
|
Electronic Commerce in
Europe
|
|
|
Door to Door Selling -
Pyramid Selling Multi Level Marketing
|
|
|
The Year 2000 bug and
the Consumer
|
|
|
Study on verification and
control of environmental product claims - Final
Report - September 1998
|
|
|
Survey of charges for cross
border payments and changing cash from one euro zone
currency to another
|
|
|
Eurobarometer 51.1 :
Europeans and Consumer Associations
(This
document will be available in German version in the
coming weeks)
|
|
|
Survey of new information
and communications technologies in consumer
organisations
|
|
|
Le Marketing à l'école -
rapport final (octobre 98)
|
|
|
Eurobarometer 47.1 :
Consumer Policy
|
|
|
Eurobarometer 49 :
Sécurité alimentaire
|
