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Health and Consumer Protection

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Emma Bonino favours high level of consumer protection in e-commerce

"Consumers using e-commerce should be protected to the same extent as when buying goods and services via traditional distribution channels. New technologies and new marketing practices often lead to new kinds of scams or old scams in a new wrapping such as pyramid selling or fraudulent business opportunities," said European Commissioner for Consumer policy, Emma Bonino, at the opening session of the second Transatlantic Consumer Dialogue on Friday in Brussels.

"With electronic commerce, this phenomenon risks getting an international dimension." In order to improve consumer confidence in electronic commerce, international cooperation and coordination should be increased. Mrs Bonino also pointed out that the Amsterdam Treaty obliges the European Union to ensure consumer concerns are fully taken into account and integrated in all relevant policies.

Released on 17/05/99

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