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Emma Bonino on European Consumer Day : "no surprise on the plate" and "minimum protection for consumers in Information Society"

"No surprise on the plate, consumers' health interests should be protected unconditionally". With this key message Emma Bonino, European Commissioner for Consumer Policy, celebrates today in Brussels the first European Consumer Day at a European Economic and Social Committee conference. Commissioner Bonino also stressed that consumer questions should become a driving force in the further development of the Information Society : the Information Society should not develop to a "new platform without law", but a minimum of legislation should be guaranteed in order to protect consumers' interests. Besides consumers protection, questions of access to the new services and participation of consumers should also be taken into account. The satisfaction of consumers should be a decisive criteria for measuring the success of the European Union's liberalisation policy. Mrs Bonino announced that she would be available for an interactive Internet chat with consumers on Wednesday, 24 of march between 6 pm and 8 pm. The chatline is reachable under : Questions can also be sent there in advance.

Released on 18/03/99


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