17-November-2009 Mobile Phone Sweep 70% of ringtone-scam websites cleaned following EU investigation   12-November-2009 RAPEX - Statistics and reports October 2009   06-November-2009 Consumer Markets Scoreboard Communication on Cross-Border Business to Consumer e-Commerce in the EU, COM(2009)557 Other languages available The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 43 - 2009   03-November-2009 Consumer Affairs Consumers: Commissioner Kuneva welcomes new report on airline charges   30-October-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 42 - 2009   23-October-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 41 - 2009   22-October-2009 E-commerce study 60% of cross border internet shopping orders are refused, says new EU study   21-October-2009 Children's sleeping environment EU to set new safety standards for baby sleep products - New   20-October-2009 ECC-Net List of centres Updated 20-10-2009   16-October-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 40 - 2009 Rapid Alert System for non-food consumer products (RAPEX) summary analysis Updated   15-October-2009 The European Consumer Consultative Group ECCG Opinion on the Commission Proposal for a Directive on consumer rights : 6 October 2009   09-October-2009 RAPEX - Statistics and reports Statistics September 2009 Proposal for a Directive on Consumer Rights Proposal for a Directive on Consumer Rights Updated The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 39 - 2009   08-October-2009 Web Chat with EU Consumer Commissioner Meglena Kunev Why not chat online with Commissioner Kuneva about how EU Consumer law can help you as a consumer in your daily life?   05-October-2009 Rapid Alert System for non-food consumer products (RAPEX) National Contact Points Updated   02-October-2009 Product Safety - Product specific issues Toys The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 38 - 2009   01-October-2009 Contract notices: 2009/S 141-205367 - B-Brussels: consumer decision-making in retail investment services: a behavioural economics perspective (SANCO/2009/B1/011 Questions & Answers Updated 01-10-2009 The European Consumer Consultative Group Minutes from previous ECCG Meetings - July 2009 Consumer associations & networks Country profiles - France Updated   30-September-2009 Energy Citizens' Energy Forum: consumers, industry and regulators endorse recommendations for user-friendly energy bills Collective Redress Responses received on the Consultation Paper on the follow-up to the Green Paper on consumer collective redress Updated   29-September-2009 Contract notices: 2009/S 141-205367 - B-Brussels: consumer decision-making in retail investment services: a behavioural economics perspective (SANCO/2009/B1/011) Questions & Answers Updated 29-09-2009 Collective Redress Responses received on the Consultation Paper on the follow-up to the Green Paper on consumer collective redress   28-September-2009 Consumer Affairs EU acts to limit health risks from exposure to noise from personal music players Press Release - Memo - Speech   22-September-2009 Injunctions Prior consultation Financial services Retail Financial Services Report - Bank fees, pre-contractual information, advice and switching Updated   18-September-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 36 - 2009   17-September-2009 Consumer associations & networks Country profiles: Slovenia & United kingdom Updated   14-September-2009 RAPEX - Statistics and reports August 2009   11-September-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 35 - 2009   10-September-2009 Financial services Consumer Credit Updated Contract notices 2009/S 141-205367 - B-Brussels: consumer decision-making in retail investment services: a behavioural economics perspective (SANCO/2009/B1/011) Updated Financial services - Studies/Surveys Study, December 2004: An assessment of the extent of an identified need for simplified, standard financial services products   09-September-2009 Product legislation - lighters Some examples of lighters against which the Member States have taken measures Consumer Complaints Communication on a harmonised methodology for classifying and reporting consumer complaints and enquiries All languages available Collective Redress - Studies Consumer Redress in the European Union: Consumer experiences, perceptions and choices Electronic Goods Sweep EU crackdown on websites selling consumer electronic goods   04-September-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 34 - 2009 Consumer associations & networks - National level - Country Profile Finland Updated   03-September-2009 ECC-Net Brochure on the European Consumer Centres Network (ECC-Net) Product legislation - lighters Some examples of lighters against which the Member States have taken measures Updated Consumer empowerment - Consumer product testing EU promotion of independent consumer product testing - NEW! Product legislation Emergency measures   28-August-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications - week 33 - 2009   27-August-2009 Rapid Alert System for non-food consumer products (RAPEX) List of National Contact Points   26-August-2009 Notified ADR bodies Hungary   25-August-2009 Consumer information - Consumer rights campaign in Latvia Audio Fact sheets   21-August-2009 ECC-Net The European Consumer Centres Network (ECC-Net) - List of centres   19-August-2009 Alternative Dispute Resolution (ADR) Romania   17-August-2009 Collective Redress - CONSULTATION PAPER FOR DISCUSSION ON THE FOLLOW UP TO THE GREEN PAPER ON CONSUMER COLLECTIVE REDRESS Feedback Statement summarising the results of the written replies to the Consultation Paper & Feedback Statement summarising the Hearing of 29 May 2009 - NEW!   14-August-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 31 - 2009   10-August-2009 Consumer education Europa diary Updated   07-August-2009 Cross-border enforcement and cooperation (CPC) The Enforcement Network Updated 07-08-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 30 - 2009 Consumer Affairs Open call for tenders: study on consumer problems with digital services   06-August-2009 RAPEX - Statistics and reports July 2009   03-August-2009 RAPEX - Operational guidelines (business level) Competent authorities Updated ECC-Net ECC Success stories - NEW ! ECC-Net 2008 European Consumer Centre Network (ECC-Net) Annual Report   31-July-2009 Weekly overview report of RAPEX notifications week 29 - 2009   30-July-2009 Consumer associations & networks National level - Country profiles - Nederland Updated   29-July-2009 Consumer associations & networks Country profile - Belgium Updated Consumer Enforcement package Biennial Report 2009 Contract notices 2009/S 141-205388 - L-Luxembourg: Digital content services for consumers: Assessment of problems experienced by consumers (lot 1) and comparative analysis of the applicable legal frameworks (lot 2)   27-July-2009 Rapid Alert System for non-food consumer products (RAPEX) The "RAPEX-CHINA" system International multi-lateral cooperation between regulators - ICPSC Conference ICPSC Conference on Product Traceability and Tracking Labels RAPEX - Statistics and reports January - June 2009 Contract notices 2009/S 141-205367 - B-Brussels: consumer decision-making in retail investment services: a behavioural economics perspective   24-July-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 28 - 2009   23-July-2009 Consumer scene by country EU Member States - Ireland Consumer associations & networks Country profile - Ireland   20-July-2009 ECC-Net List of centres   17-July-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notification week 27 - 2009   16-July-2009 RAPEX - Operational guidelines (business level) List of competent authorities Updated General contractual rights Intended closure of Complaint No 2003/4297   15-July-2009 RAPEX - Operational guidelines (business level) List of competent authorities Updated   10-July-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications week 26 - 2009 Committees, networks and working groups Minutes of previous CSN meetings Summary record of meeting held on 16.6.2009 Committees, networks and working groups Minutes of last GPSD meetings Summary record of meeting held on 15 June 2009 RAPEX - Statistics and reports June 2009   09-July-2009 RAPEX - Operational guidelines (business level) Competent authorities   08-July-2009 Public Consultation on developing a harmonised methodology for classifying and reporting consumer complaints across the European Union Synopsis paper of responses - National authorities Ireland Consumer Markets Scoreboard - 2nd edition of the CMS Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions All languages available   07-July-2009 Consumer Complaints Harmonised methodology for classifying and reporting consumer complaints and enquiries   03-July-2009 RAPEX - Latest notifications Week 25 published on 03-07-2009 Information and Notices Aims - 2009   02-July-2009 Consumer Affairs Commission to strengthen systems to enforce consumer law   01-July-2009 Be sun-smart this summer! Consumers: Be sun-smart this summer Contract notices - 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies (SANCO/2009/B1/010) Questions & Answers Updated 01-07-2009   30-June-2009 Timeshare & travel The new Directive Green Paper on Consumer Collective Redress - Response - CONSUMERS Verbraucherzentrale Bundesverband e. V. EN translation available Contract notices - 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies (SANCO/2009/B1/010) Questions & Answers Updated 29-06-2009   29-June-2009 Green Paper on Consumer Collective Redress - Response INDUSTRY : CEBP - Confédération Européenne des Organisations Nationales de la Boulangerie et de la Patisserie EN translation available Contract notice - 2009/S 89-127617 - B-Brussels: Framework Contract for Consumer Market Monitoring (SANCO/2009/B1/009) Questions & Answers Updated 29-06-2009   26-June-2009 Consumer Markets Scoreboard - Consumers in Europe New comprehensive data on consumers in Europe released RAPEX - Latest notifications Week 24 published on 26-06-2009 Latest safety news EU adds window locks to child safety standards list   25-June-2009 Contract notices - 2009/S 89-127617 - B-Brussels: Framework Contract for Consumer Market Monitoring (SANCO/2009/B1/009) Corrigendum Annex 5 (Financial offer) Questions & Answers Updated 25-06-2009 Contract notices - 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies (SANCO/2009/B1/010) Generic questionnaire for the satisfaction survey Questions & Answers - updated 25-06-2009   24-June-2009 Contract notices - 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies (SANCO/2009/B1/010) Questions & Answers Updated 24-06-2009   23-June-2009 Contract notices 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies (SANCO/2009/B1/010) Updated Alternative Dispute Resolution (ADR) - Cross-Border Cooperation and the ADR Database Portugal Updated Alternative Dispute Resolution (ADR) Cross-Border Cooperation and the ADR Database - Germany Updated   19-June-2009 Injunctions List of qualified entities RAPEX - Latest notifications Week 23   16-June-2009 RAPEX - Operational guidelines (business level) Competent authorities Updated   15-June-2009 Latest safety news EU to set new safety standards for child care products Contract notices Framework Contract for Consumer Market Studies (SANCO/2009/B1/010) - Questions & Answers Updated 15-06-2009 Strategy and Programmes Consumer Markets Scoreboard Updated   12-June-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 22 - 2009   10-June-2009 Green Paper on Consumer Collective Redress Response Updated Contract notices 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies (SANCO/2009/B1/010) Corrigendum 3 - Deadline for tenders submission moved to 06.07.2009   09-June-2009 Contract notices 2009/S 89-127617 - B-Brussels: Framework Contract for Consumer Market Monitoring (SANCO/2009/B1/009) Corrigendum - New deadline for submitting tenders and opening of tenders (three day extension) Contract notices 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies (SANCO/2009/B1/010) Questions & Answers (updated 09-06-2009)   05-June-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 21 - 2009 Airline Sweep Outcome of the 2007 Airline Sweep Enforcement Action Results of Commission's consultation with airlines based on the health check study (Updated 05-06-2009) The European Consumer Consultative Group Minutes from previous ECCG Meetings March 2009   04-June-2009 Contract notices 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies (SANCO/2009/B1/010) Corrigendum 2 - Reimbursable expenses   02-June-2009 European Consumer Summit 2009 Video summary of the event - NEW ! Consumer information Consumer rights campaign in Latvia See the video speech: EU Commissioner Kuneva launches consumer rights campaign in Latvia. Contract notices 2009/S 89-127617 - B-Brussels: Framework Contract for Consumer Market Monitoring (SANCO/2009/B1/009) Questions & Answers (Updated 29-05-2009)   29-May-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 20 - 2009 Collective Redress CONSULTATION PAPER FOR DISCUSSION ON THE FOLLOW UP TO THE GREEN PAPER ON CONSUMER COLLECTIVE REDRESS Live streaming   28-May-2009 Green Paper on Consumer Collective Redress - Response Unioncamere EN version available Green Paper on Consumer Collective Redress - Response ZVEI- Zentralverband Elektrotechnik- und Elektronikindustrie e. V. EN version available Airline Sweep Outcome of the 2007 Airline Sweep Enforcement Action Results of Commission's consultation with airlines based on the health check study (Updated) Rapid Alert System for non-food consumer products (RAPEX) National Contact Points Updated 28-05-2009 Green Paper on Consumer Collective Redress - Response Member states: Netherlands Collective Redress CONSULTATION PAPER FOR DISCUSSION ON THE FOLLOW UP TO THE GREEN PAPER ON CONSUMER COLLECTIVE REDRESS - agenda for the Hearing (Updated 29-05-2009)   26-May-2009 Rapid Alert System for non-food consumer products (RAPEX) National Contact Points Updated 26-05-2009   25-May-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 19 - 2009   20-May-2009 RAPEX - Operational guidelines (business level) List of competent authorities Updated 20-05-2009 Contract notices 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies Information about the meeting for potential tenderers   19-May-2009 RAPEX - Statistics and reports Statistics: April 2009 Collective Redress CONSULTATION PAPER FOR DISCUSSION ON THE FOLLOW UP TO THE GREEN PAPER ON CONSUMER COLLECTIVE REDRESS Agenda for the hearing   18-May-2009 Airline Sweep Results of Commission's consultation with airlines based on the health check study   15-May-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 18 - 2009   14-May-2009 Contract notices 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies Corrigendum - additional information Contract notices 2009/S 89-127617 - B-Brussels: Framework Contract for Consumer Market Monitoring Corrigendum - additional information Enforcement - Airline Sweep Outcome of the 2007 Airline Sweep Enforcement Action Committees, working groups Services: Committees and working groups Minutes of previous CSN meetings   13-May-2009 Consumer associations & networks EU Member States: Ellás Updated The European Consumer Centres Network (ECC-Net) Bulgaria   12-May-2009 Consumer associations & networks Ellás Country profile Updated Rapid Alert System for non-food consumer products (RAPEX) List of National Contact Points   11-May-2009 Web Chat with EU Consumer Commissioner Meglena Kuneva Don't take a holiday from consumer protection this summer – chat online with Commissioner Kuneva and find out all you need to know. Contract notices 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies Contract notices 2009/S 89-127617 - B-Brussels: Framework Contract for Consumer Market Monitoring   08-May-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 17 - 2009 Collective redress Consultation paper for discussion on the follow up to the green paper on consumer collective redress Green Paper on Consumer Collective Redress - Response Union Luxembourgeoise des Consommateurs ( ULC) Collective Redress Responses to the Green Paper on Consumer Collective Redress   07-May-2009 Rapid Alert System for non-food consumer products (RAPEX) List of National Contact Points Updated 07-05-2009 Product Safety - Projects Project results Results of study to identify child care articles and equipments which can be dangerous Consumer associations & networks Ellás - Country profile updated   06-May-2009 RAPEX - Operational guidelines (business level) Competent authorities Updated Latest safety news Commissioner Kuneva and Commissioner Vassiliou launch European Child Safety Report Cards 2009   04-May-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 16 - 2009 RAPEX - Operational guidelines (business level) "Business Application" Now accessible !   29-April-2009 Financial services Distance Marketing of Financial Services Legal study (Part II: national reports) - Updated   28-April-2009 The European Consumer Centres Network (ECC-Net) List of centres Updated 28-04-2009   24-April-2009 Notified ADR bodies Portugal Updated RAPEX - Statistics and reports Statistics 2009 - March 2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 15 - 2009 Product legislation A Decision on dimethylfumarate (DMF)   23-April-2009 Denmark ADR bodies Updated   22-April-2009 Consumer associations & networks Country profile : Estonia Updated Consumer information Consumer rights campaign in Lithuania   20-April-2009 Latest safety news RAPEX annual report 2008 Consumer associations & networks United Kingdom Country Profile Updated   17-April-2009 ECC-Net List of centres Updated 17-04-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 14 - 2009   14-April-2009 Consumer information Consumer rights campaign in Estonia New TV clip added!   10-April-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 13 - 2009   08-April-2009 RAPEX - Operational guidelines (business level) "Business Application"   03-April-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 12 - 2009   01-April-2009 European Consumer Summit 1-2 April 2009 Consumer Trust in the Digital Market Place   30-March-2009 Consumer Markets Scoreboard Second edition of the Consumer Markets Scoreboard   27-March-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 11 - 2009   25-March-2009 The European Consumer Centres Network (ECC-Net) List of centres Updated (Lithuania) Latest safety news Commissioner Kuneva speaks about dangerous sofas on "BBC Watchdog"   24-March-2009 Financial services Consumer Credit The Commission is also examining the examples used to demonstrate the practical application of the Annual Percentage Rate of Charge in relation to consumer credit. The results will be published in 2009   23-March-2009 Latest safety news Commission Decision on products containing the biocide dimethylfumarate   20-March-2009 Consumer Information Campaigns Consumer rights campaign in Latvia: "RUNĀ DROŠI!" - "SPEAK UP!" The Rapid Alert System for Non-Food Products (RAPEX) Week 10 - 2009   18-March-2009 Consumer associations & networks Country profile: Sverige Updated Consumer associations & network Country profile: Lietuva Updated Consumer associations & networks Country profile: Polska Updated   16-March-2009 Belgium Notified ADRs Updated International cooperation The RAPEX-CHINA system Summary analysis Consumer associations & networks Country profile - Slovenia Updated   13-March-2009 RAPEX - Latest notifications Weekly overview Week 9 News European Consumer Summit website is published The European Consumer Consultative Group ECCG Opinion on the Commission Green Paper on consumer collective redress : 27 February 2009   12-March-2009 The European Consumer Consultative Group Minutes from previous ECCG Meetings - December 2008 RAPEX - Statistics and reports Statistics 2009 February 2009   11-March-2009 Consumer associations & networks Country profile Deutschland   09-March-2009 Web Chat with EU Consumer Commissioner Meglena Kuneva On your consumer rights Consumer associations & networks Österreich Updated   06-March-2009 Consumer Information Campaigns Consumer rights campaign in Estonia (Now with English subtitles !) The Rapid Alert System for Non-Food Products (RAPEX) Week 8 - 2009   05-March-2009 Rapid Alert System for non-food consumer products (RAPEX) List of National Contact Points Updated 05-03-2009 Consumer Markets Scoreboard Cross-border e-commerce   04-March-2009 Consumer associations & networks Country profile - DENMARK Updated Consumer associations & networks Country profile - CYPRUS Updated   03-March-2009 Consumer associations & networks Country profile - HUNGARY Updated   02-March-2009 Rapid Alert System for non-food consumer products (RAPEX) National Contact Points Updated 02-03-2009   27-February-2009 Consumer associations & networks Country profile - Bulgaria Updated The Rapid Alert System for Non-Food Products (RAPEX) Week 7 - 2009   25-February-2009 Consumer associations & networks Country profile - Romania Updated   24-February-2009 Consumer associations & networks Other EEA Countries - Country profile - Norway Updated   23-February-2009 Committees, working groups The General Product Safety Directive Committee Summary record of meeting held on 29-30 January 2009 (annexes 1 , 2 & 3)   20-February-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 6 - 2009   18-February-2009 Consumer information Consumer rights campaign in Estonia   16-February-2009 European Contract Law-Common Frame of Reference Conclusions of the Justice and Home Affairs Council, 18 April 2008 European Contract Law-Common Frame of Reference Conclusions of the Justice and Home Affairs Council, 28 November 2008   13-February-2009 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications Week 5 - 2009   12-February-2009 RAPEX - Statistics and reports January 2009   11-February-2009 Contract award notices B-Brussels: consumer detriment survey of the package travel sector (2009/S 28-039846)   09-February-2009 Consumer associations & networks Country profile Italia (updated)   06-February-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 4 - 2009   05-February-2009 Product Safety - Product specific issues Personal music players : session 2 The role of information campaigns   04-February-2009 Consumer associations & networks National level: Slovakia Updated Grants Invitation to present proposals for financial contributions for the exchange of officials in the area of consumer product safety (non-food), under Decision 1926/2006/EC   03-February-2009 Financial services Consumer Credit: the Commission is currently examining the economic impact of the Consumer Credit Directive. The results of this Study will be published in a report scheduled for 2009   02-February-2009 Consumer scene by country EU Member States - Country profiles Updated 02-02-2009 Consumer associations & networks National level - Country profiles Updated 02-02-2009 Consumer Markets Scoreboard Second edition of the Scoreboard   30-January-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 3 - 2009 Product Safety - Product specific issues Personal music players Programme & Presentations   28-January-2009 Contract notices The call for tenders for an information campaign on consumer rights in Bulgaria (as previously published on 26 July 2008) has been republished by the European Agency for Health and Consumers on 27 January 2009   27-January-2009 Personal Music Players Stakeholders' Conference Health risks of MP3 players Speech, video, audio files available   26-January-2009 Safety- European standards Commission Decision on baby walkers Film clip showing the testing procedure carried out to verify whether baby walkers are safe or not   23-January-2009 The Rapid Alert System for Non-Food Products (RAPEX) Week 2 - 2009 Latest safety news Personal music players conference Draft Agenda & Press Release   21-January-2009 Grants Call for proposals for financial contributions to specific joint surveillance and enforcement actions in the area of consumer product safety (non-food) under GPSD   19-January-2009 Contract award notices 2009/S 11-013778 B-Brussels Hotel safety — data collection and recommendations   16-January-2009 Collective redress Evaluation of the effectiveness and efficiency of collective redress mechanisms in the European Union Updated The Rapid Alert System for Non-Food Products (RAPEX) Week 1 - 2009 Consumer associations & networks National Level: FRANCE Updated Consumer Markets Scoreboard Handbook to assess consumer detriment   15-January-2009 Contract award notices Establishment and maintenance of the EU unfair commercial practices database - Information campaign on consumer rights and promoting of consumer organisations in Bulgaria and Romania Consumer associations & networks National level - EU Member States: ESPANA Updated Product legislation The General Product Safety Directive (GPSD) Report on the implementation of the GPSD (January 2009) European standards Commission Decision on baby walkers   13-January-2009 Conference: How Can Behavioural Economics Improve Policies Affecting Consumers? Video Clips: 15.40-16.20 - Discussion, Session 3 Roundtable discussion: How can we best apply behavioural economics to consumer-related policy? The European Consumer Centres Network (ECC-Net) Germany New ADR Bodies Product Safety - Projects Toys   12-January-2009 ECC-Net List of centres Updated 12-01-2009   09-January-2009 The European Consumer Consultative Group Minutes from previous ECCG Meetings September 2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 52 - 2008 RAPEX - Statistics and reports December 2008 Conference: "How Can Behavioural Economics Improve Policies Affecting Consumers?" Clips of the Conference Prof. Sumit Agarwal, Prof. Catherine Waddams   07-January-2009 Conference: How Can Behavioural Economics Improve Policies Affecting Consumers? Video clips available Official Welcome – Ms. Jacqueline Minor, 13.00-13.10 - Discussion & Prof. Sumit Agarwal: Consumer behaviour in financial markets: the role of policy   23-December-2008 Collective redress Evaluation of the effectiveness and efficiency of collective redress mechanisms in the European Union, Final report – Part I: Main report Country Reports   19-December-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 50 - 2008 Rapid Alert System for non-food consumer products (RAPEX) National Contact Points Updated 19-12-2008 RAPEX - Statistics and reports November 2008   16-December-2008 Information and Notices 2009 Annual Work Programme   12-December-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 49 - 2008 Product legislation - lighters Market surveillance Inventory of novelty and non-novelty lighters   11-December-2008 Rapid Alert System for non-food consumer products (RAPEX) National Contact Points Updated 11-12-2008   09-December-2008 Collective redress Green paper on consumer redress Translations available   08-December-2008 Consultation Public Consultation on developing a harmonised methodology for classifying and reporting consumer complaints across the European Union Summary of Responses   05-December-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 48 - 2008 Rapid Alert System for non-food consumer products (RAPEX) National Contact Points Updated 05-12-2008   03-December-2008 Invitation to Member States to present proposals for financial contribution for exchange of officials between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation) - 2008 Ex-post publication   02-December-2008 International Product Safety Week 2008 Friday 21 November : Presentations Updated   01-December-2008 ECC-Net List of centres Updated   28-November-2008 International Product Safety Week 2008 Friday 21 November : Agenda - 3rd EU-China joint market surveillance seminar Updated Financial services - SEPA "Preparing the monitoring of the impact of the Single Euro Payment Area (SEPA) on consumers" Launch of study which provides us with data on the current prices of the means of payment and allows the comparison of the present data with those which will be collected in future studies. The Rapid Alert System for Non-Food Products (RAPEX) Week 47 - 2008 International Product Safety Week 2008 Thursday 20 November : Presentations by EMARS   27-November-2008 Collective redress Green paper on consumer collective redess   25-November-2008 International Product Safety Week 2008 Events Updated with presentations and agendas   24-November-2008 RAPEX - Operational guidelines (business level) Guidelines PDF Updated 24-11-2008 International Product Safety Week 2008 Programme, Events & Presentations Updated 24-11-2008   21-November-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 46 - 2008 Safety - Committees, working groups Minutes of last GPSD meetings: 6-7 November 2008 Safety - Committees, working groups Risk Assessment Working Group - Presentations to the GPSD Committee: 6 November 2008   19-November-2008 Consumer education European integrated Master courses in consumer affairs Launch by Commissioner Meglena Kuneva   18-November-2008 International cooperation Joint Statement on the extension of the Memorandum of Understanding on administrative co-operation arrangement between DG SANCO and AQSIQ Signed on 17-11-2008   17-November-2008 Safety - Trilateral cooperation Joint Press Statement (17 November 2008)   14-November-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 45 - 2008 Safety - International cooperation Summary analysis of the reports from AQSIQ Updated 14-11-2008 RAPEX - Statistics and reports October 2008   12-November-2008 International Product Safety Week 2008 Draft Programme & Draft Agenda Updated 12-11-2008   10-November-2008 Unfair commercial practices Feeling ripped off? A new website can help   07-November-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 44 - 2008 ECC-Net List of centres Updated 07-11-2008   03-November-2008 Trilateral cooperation Page updated   31-October-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 43 - 2008   28-October-2008 Unfair commercial practices List of national transposition measures: France & Netherlands   24-October-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 42 - 2008   23-October-2008 Timeshare & travel On 22 October 2008, the European Parliament adopted its position with a view to the adoption of the new Timeshare Directive at first reading. RAPEX - Statistics and reports January-September 2008   22-October-2008 Timeshare Better protection for holiday-makers: Commissioner Kuneva welcomes Parliament's vote on Timeshare   21-October-2008 Consumer Rights Proposal for a Directive on Consumer Rights Translations available in 22 EU-languages   17-October-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 41 - 2008   16-October-2008 International Product Safety Week 2008 Draft Programme   13-October-2008 Latest safety news SCENIHR Scientific Committee opinion on potential health risks from exposure to noise Updated 13-10-2008 RAPEX - Statistics and reports September 2008 Notice of a call for expression of interest B-Brussels: designing, implementing and managing various measures (2008/S 198-260875) Updated 13-10-2008   10-October-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 40 - 2008   09-October-2008 Consumer Markets Scoreboard Flash Eurobarometer 224: Business attitudes towards cross-border sales and consumer protection Summary & Analytical report (Updated) Consumer Markets Scoreboard Eurobarometer results 2008 about consumers and businesses attitudes towards cross-border shopping Synthesis report of Flash EB 224 and Special EB 298 pdf Consumer Markets Scoreboard Special Eurobarometer 298: Consumer protection in the internal market Report & Summary (Updated)   08-October-2008 Proposal for a Directive on Consumer Rights Adoption of the Proposal   06-October-2008 Consumer associations & networks Country profile Polska (Updated October 2008)   03-October-2008 Consultations Public Consultation on developing a harmonised methodology for classifying and reporting consumer complaints across the European Union Closing date: 10-10-2008 RAPEX - Operational guidelines (Member State level) National Contact Points Updated 03-10-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 39 - 2008   02-October-2008 Consumer Markets Scoreboard Cross-border shopping and consumer protection in the internal market Eurobarometer results 2008 about consumers and businesses attitudes towards cross-border shopping Special Eurobarometer 298: Consumer protection in the internal market Flash Eurobarometer 224: Business attitudes towards cross-border sales and consumer protection   29-September-2008 Invitation to Member States to present proposals for common activities between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation)- 2008 Ex-post publication Contract notices 2008/S 144-192482: Questions from tenderer and Answers Updated 29-09-2008   26-September-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 38 - 2008   25-September-2008 Contract notices 2008/S 144-192481: Questions from tenderer and Answers Updated 25/09/2008 Contract notices 2008/S 144-192482: Questions from tenderer and Answers Updated 25-09-2008   24-September-2008 Contract notices 2008/S 144-192482: Questions from tenderer and Answers Updated 24/08/2008   23-September-2008 Contract notices Questions from tenderer and Answers - last updated 23/09/2008 The European Consumer Consultative Group Members & Alternates Updated 23-09-2008   22-September-2008 Contract notices Questions from tenderer and Answers - last updated 22/09/2008 Unfair commercial practices Ireland: The Consumer Protection Act 2007, No 19 of 2007. Updated Latest safety news Rapex Logo   19-September-2008 Background material The Council adopted on 20 September 2007 its Common Position The Rapid Alert System for Non-Food Products (RAPEX) Week 37 - 2008 International Cooperation Trilateral cooperation EU-US-China Cooperation   17-September-2008 International cooperation Bilateral cooperation: United States, China & Japan Updated Studies and Surveys Consumer Detriment   15-September-2008 My Rights Consumer credit Section available in all EU-languages Collective redress Stakeholder Workshops on Consumer Collective Redress   12-September-2008 Contract award notices 2008/S 144-192470 B-Brussels: information campaigns on consumer rights in Estonia, Latvia and Lithuania Contract notices Questions from tenderer and Answers - last updated 12/092008 International cooperation The "RAPEX-CHINA" system: the Commission will put on this website summary analysis Contract notices 2008/S 144-192470: Tender specifications Updated 12-09-2008 Rapid Alert System for non-food consumer products (RAPEX) Weekly overview report of RAPEX notifications - week 36 - 2008   11-September-2008 Contract notices 2008/S 144-192481 - B-Brussels: mystery shopping evaluation of cross-border e-commerce in the EU Q&A Updated 11-09-08   10-September-2008 RAPEX - Statistics and reports Statistics August 2008   09-September-2008 Contract notices Questions from tenderer and Answers Updated 09-09-2008   08-September-2008 European Consumer Centres Network (ECC-Net) List of centres updated   05-September-2008 Contract notices 2008/S 144-192481 - B-Brussels: mystery shopping evaluation of cross-border e-commerce in the EU Questions from tenderer and Answers - last updated 5/09/2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications - week 35 - 2008   02-September-2008 Contract notices Questions from tenderer and Answers - last updated 29/08/2008 Updated 29-08-2008 RAPEX - Operational guidelines (Member State level) Privacy Statement concerning the National Contact Points Updated 02-09-2008   01-September-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications - week 34 - 2008   19-August-2008 Contract notices 2008/S 144-192480 - B-Brussels: survey of prices of recreational goods and electrical and electronic appliances in the EU Questions from tenderer and Answers - last updated 18-08-2008   18-August-2008 Consumer credit “Borrowing the money means that I’ll have enough to buy the boat straight away and can then pay back the amount over time. But how can I be sure that I won’t mistakenly opt for a bad deal?” Financial services Consumer Credit The Rapid Alert System for Non-Food Products (RAPEX) Week 32 - 2008 Background material New proposal for a Consumer Credit Directive   14-August-2008 The European Consumer Centres Network (ECC-Net) List of centres Updated: Portugal contact information   11-August-2008 Collective redress Consultation on the consumer collective redress benchmarks Feedback statement on the benchmark consultation   08-August-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 31 - 2008 Verbraucherfragen slide Haben Sie Fragen zu Ihrer Sicherheit und Ihren Rechten als Verbraucher? Informationen für Verbraucher   07-August-2008 Contract notices Questions from tenderer and Answers Updated 07-08-2008 Rapid Alert System for non-food consumer products (RAPEX) National Contact Points list RAPEX - Latest notifications National Contact Points list RAPEX - Statistics and reports July 2008   06-August-2008 Informations destinées aux consommateurs Vous avez des questions sur vos droits et votre sécurité en tant que consommateur? Section maintenant disponible en français   04-August-2008 Contract notices 2008/S 144-192480 - B-Brussels: survey of prices of recreational goods and electrical and electronic appliances in the EU Questions from tenderer and Answers - last updated 4/08/2008 Contract notices 2008/S 144-192482 - B-Brussels: data collection for prices of current accounts provided to consumers Questions from tenderer and Answers - last updated 4/08/2008 Contract notices 2008/S 144-192481 - B-Brussels: mystery shopping evaluation of cross-border e-commerce in the EU Questions from tenderer and Answers - last updated 4/08/2008   01-August-2008 The European Consumer Consultative Group Members & Alternates Updated 01-08-2008 Contract notices 2008/S 144-192482 - B-Brussels: data collection for prices of current accounts provided to consumers DE and FR versions available Conference How Can Behavioural Economics Improve Policies Affecting Consumers? Registration form The Rapid Alert System for Non-Food Products (RAPEX) Week 30 - 2008 Contract notices 2008/S 144-192480 - B-Brussels: survey of prices of recreational goods and electrical and electronic appliances in the EU Corrigendum Contract notices 2008/S 144-192481 - B-Brussels: mystery shopping evaluation of cross-border e-commerce in the EU Corrigendum   31-July-2008 Contract notices 2008/S 144-192481 - B-Brussels: mystery shopping evaluation of cross-border e-commerce in the EU DE and FR versions available The European Consumer Consultative Group Minutes from previous ECCG Meetings June 2008 Contract notices 2008/S 144-192480 - B-Brussels: survey of prices of recreational goods and electrical and electronic appliances in the EU DE and FR versions available   28-July-2008 Contract notices 2008/S 144-192480 - B-Brussels: survey of prices of recreational goods and electrical and electronic appliances in the EU The European Consumer Centres Network (ECC-Net) List of centres Updated 28-07-2008 Contract notices 2008/S 144-192481 - B-Brussels: mystery shopping evaluation of cross-border e-commerce in the EU Contract notices 2008/S 144-192482 - B-Brussels: data collection for prices of current accounts provided to consumers Contract notices 2008/S 242-258391 - Information campaign on consumer rights and promoting of consumer organisations in Bulgaria and Romania   25-July-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 29 - 2008 Consumer education Europa diary: 2008-2009   23-July-2008 RAPEX - Operational guidelines (Member State level) National Contact Points Updated 23-07-2008   22-July-2008 International Product Safety Week 2008 From 17 to 21 November 2008, the European Commission is hosting the International Product Safety Week in Brussels   18-July-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 28 - 2008   17-July-2008 Latest safety news Consultation on the draft of Risk Assessment Guidelines for non-food Consumer Products   16-July-2008 RAPEX - Statistics and reports June 2008 Contract notices 2008/S 135-180437 B-Brussels: hotel safety — data collection and recommendations   15-July-2008 Services: sectors - Water recreation Water safety guidelines for service providers Consultation Consultation on the draft of Risk Assessment Guidelines for non-food Consumer Products   14-July-2008 Information for consumers - Going on holiday ? Be sun-smart this summer! Consumer associations & networks Country profile: France Updated 14-07-2008   11-July-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 27 - 2008 Consultations: Consumer Affairs Public Consultation on developing a harmonised methodology for classifying and reporting consumer complaints across the European Union   08-July-2008 Tenders & Grants - Information and Notices Pilot project monitoring measures in the field of Consumer policy Safety - Committees, working groups Minutes of last GPSD meetings: Summary record of meeting held on 19-20 June 2008   04-July-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 26 - 2008   03-July-2008 Unfair commercial practices National transposition measures Sweden Unfair commercial practices National transposition measures United Kingdom   01-July-2008 Latest safety news Report: Evaluating Business safety measures in the toy supply chain Invitation to present proposals for financial contributions for the exchange of officials in the area of consumer product safety (non-food) Applications must be entered by 26 september 2008 Extention of the deadline for applications Latest safety news - SCENIHR Scientific Committee consultation on health risks from exposure to noise - Potential health risks of exposure to noise from personal music players and mobile phones including a music playing function - Commission requests scientific opinion on potential health risks posed by personal music players and mobile phones including this function   30-June-2008 Replies to the public consultation on the Direct Selling directive launched by DG SANCO Austria: English version Contract notices 2008/S 116-153995 B-Brussels: establishment and maintenance of the EU unfair commercial practices database   27-June-2008 Tenders & Grants Call for applications for financial support to European consumer organisations Applications must be entered by 26 September 2008 at the latest The Rapid Alert System for Non-Food Products (RAPEX) Week 25, 2008   25-June-2008 RAPEX - Statistics and reports Statistics May 2008   24-June-2008 The European Consumer Centres Network (ECC-Net) ECC Romania The European Consumer Centres Network (ECC-Net) ECC Romania The European Consumer Centres Network (ECC-Net) ECC Czech Republic   20-June-2008 Consumer Markets Scoreboard Eurobarometer results on e-commerce The Rapid Alert System for Non-Food Products (RAPEX) week 24 - 2008   18-June-2008 ECC-Net 2007 European Consumer Centre Network (ECC-Net) Annual Report   17-June-2008 Airline Sweep National Results Malta ECC-Net - Joint Projects & reports The European Online Marketplace: Consumer Complaints 2007   16-June-2008 RAPEX - Operational guidelines (Member State level) National Contact Points Updated 16-06-2008 Replies to the public consultation on the Direct Selling directive launched by DG SANCO Latvia EN translation available The European Consumer Centres Network (ECC-Net) List of centres Updated 16-06-2008   13-June-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 23, 2008   12-June-2008 Consultations: Consumer Affairs Consultation on the Doorstep Selling Directive Summary of Responses   09-June-2008 Doorstep/Direct selling Outcome of the consultation Summary of responses & List of responses   06-June-2008 The Rapid Alert System for Non-Food Products (RAPEX) week 22 - 2008   04-June-2008 RAPEX - Operational guidelines (Member State level) National Contact Points Updated 04-06-2008   02-June-2008 The Rapid Alert System for Non-Food Products (RAPEX) week 21 - 2008   30-May-2008 Invitation to Member States to present proposals for financial contribution for exchange of officials between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation) - 2008 Call for proposals extension of deadline: 15 September 2008. Invitation to present proposals for financial contributions for the exchange of officials in the area of consumer product safety (non-food) Extension of deadline   28-May-2008 Committees, working groups Minutes of last GPSD meetings   27-May-2008 ECC-Net: Joint Projects & reports European Consumer Centre Ireland - The development of Alternative Dispute Resolution (ADR) in Ireland Committees, working groups Minutes of last GPSD meetings: summary record of meeting held on 28 February 2008   22-May-2008 Rapid Alert System for non-food consumer products (RAPEX) Commission will put on this website the summary analysis and highlight any particular observation with respect to each report.   21-May-2008 Latest safety news Co-operation between Market Surveillance and Customs authorities to increase protection of European citizens from imported unsafe products RAPEX - Market surveillance Customs authorities control the import of products from third countries and need to cooperate with the market surveillance authorities in this respect. RAPEX - Operational guidelines (Member State level) National Contact Points Updated 21-05-2008 International cooperation Summary analysis (report I-IV and report I-V) Cross-border enforcement and cooperation (CPC) The Enforcement Network RAPEX - Statistics and reports April 2008   20-May-2008 EU consumers helpline EURO 2008 Are you one of the 5 million fans travelling to EURO 2008 this summer ?   16-May-2008 The Rapid Alert System for Non-Food Products (RAPEX) week 19, 2008   15-May-2008 Airline Swee Contact Points for Problems Updated 15-05-2008 EU consumers helpline EURO 2008 Are you one of the 5 million fans travelling to EURO 2008 this summer?   09-May-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 18, 2008   08-May-2008 Airline Sweep The EU Sweep is a new kind of enforcement action - a systematic check carried out simultaneously in different Member States to investigate breaches of consumer protection law.   05-May-2008 The Rapid Alert System for Non-Food Products (RAPEX) Week 17, 2008   29-April-2008 Speech of Commissionner Meglena Kuneva "Transformation of European Consumer Policy Law" - Berlin Product Legislation : Magnetic Toys Commission adopts Decision requiring Member States to ensure that magnetic toys placed on the EU market carry warning labels   25-April-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: week 16, 2008   24-April-2008 The European Consumer Consultative Group Minutes from previous ECCG Meetings: 19-20 February 2008 ECC-Net - Joint Projects & reports 2008: European Consumer Centre Ireland - Car rental contracts: Business practices, contract terms and consumer protection   22-April-2008 My Rights - Learn more Education online   21-April-2008 Product legislation Decision on magnetic toys Projects Cord Extension Sets Updated 21-04-2008   18-April-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 15, 2008   17-April-2008 Consumer Safety - RAPEX RAPEX annual report 2007 Rapid Alert System for non-food consumer products (RAPEX) The "RAPEX-CHINA" system   16-April-2008 Financial services - Consumer Credit Information – the basis for good consumer decision-making Report ECC-Net List of centres Updated 16-04-2008   14-April-2008 EU Consumer Law Compendium Comparative Analysis The extended version of the Analysis covers all 27 legal systems including Bulgaria and Romania.   11-April-2008 RAPEX - Statistics and reports Statistics March 2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications - week 14   10-April-2008 Unfair commercial practices The Commission will publish a list of national transposition measures to improve transparency and update the list regularly: countries: Denmark, Malta, Portugal & Romania   09-April-2008 Injunctions Commission Communication of 8 March 2008 concerning Article 4(3) of Directive 98/27/EC of the European Parliament and of the Council on injunctions for the protection of consumers' interests, concerning the entities qualified to bring an action under Article 2 of this Directive (OJ C 63 of 8.3.2008).   08-April-2008 Unfair commercial practices List of national transposition measures: Denmark Lov om ændring af lov om markedsføring   04-April-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications - week 13 - 2008   02-April-2008 RAPEX - Statistics and reports February 2008   01-April-2008 Contract award notices 2007/S 141-174131 B-Brussels: safe holidays - data collection, gap analysis and recommendations Cancellation notice Contract award notices 2007/S 227-276301: B-Brussels: evaluation of the effectiveness and efficiency of collective redress mechanisms in the European Union The European Consumer Centres Network (ECC-Net) List of centres Updated 01-04-2008 Contract award notices 2007/S 242-294428 B-Brussels: framework contract for providing an update to the EU consumer law 'acquis' database   31-March-2008 Product legislation - lighters Some examples of lighters against which the Member States have taken measures New additions (5) Product safety -International cooperation China: Memorandum of Understanding Updated 31-03-2008 RAPEX - Operational guidelines (Member State level) National Contact Points Updated 31-03-2008   28-March-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 12, 2008   21-March-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 11, 2008   19-March-2008 Product legislation - lighters EU bans sale of non-child resistant and novelty cigarette lighters   18-March-2008 Invitation to Present Proposals for Joint Surveillance and Enforcement Actions for 2008 Procedure for presenting proposals for financial contributions for specific joint surveillance and enforcement actions in the area of consumer product safety (non-food). DE, FR, ES & IT available   14-March-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: week 10, 2008 European Consumer Day: 15 March 2008 Consumer Day 2008 - A Year of Change   12-March-2008 European Consumer Day Video: European Consumer Champion Awards: Commissioner Meglena KUNEVA presents the winner of the European Consumer Champion Award   11-March-2008 Video reports 3 minutes to discover the EU consumer policy   10-March-2008 Unfair commercial practices List of national transposition measures Latvia: Negodīgas komercprakses aizlieguma likums Unfair commercial practices List of national transposition measures Czech Republic: Zakon ze dne 17.ledna 2008 International Consumer Day European Consumer Campaign of the Year Award Unfair commercial practices List of national transposition measures France: Loi du 3 janvier 2008 pour le développement de la concurrence au service des consommateurs RAPEX - Operational guidelines (Member State level) National Contact Points Updated 10-03-2008   07-March-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 9, 2008   06-March-2008 Collective redress Consultation on the consumer collective redress benchmarks Due to the very high interest on this issue, the deadline for reply has been extended to 17 March 2008   05-March-2008 Consumer Markets Scoreboard Competitiveness Council of 25 February calls for effective follow-up to the Commission’s Single Market Review Updated 05-03-2008   04-March-2008 The European Consumer Consultative Group ECCG Opinion on CE Marking : 20 February 2008 The European Consumer Consultative Group ECCG Opinion on information to patients : 20 February 2008   03-March-2008 ECC-Net List of centers Updated 03-03-2008 Invitation to Present Proposals for Joint Surveillance and Enforcement Actions for 2008 Call for Proposals 2008 Invitation to present proposals for financial contributions for the exchange of officials in the area of consumer product safety (non-food) Call for Proposals 2008 Collective redress Consultation on the consumer collective redress benchmarks Privacy Statement International Consumer Day: 15 March 2008 Don't Shop in the Dark!   29-February-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 8, 2008 Unfair commercial practices Italy: transposition measures   28-February-2008 Replies to the public consultation on the package travel directive launched by DG SANCO Denmark   27-February-2008 ECC-Net Joint Projects & reports: Timeshares, Holiday Clubs etc. – ECC Sweden’s Work in Remedying Consumer Problems reported by the Swedish Consumer Agency in cooperation with ECC Sweden. Replies to the public consultation on the package travel directive launched by DG SANCO PEOPIL response & appendix   26-February-2008 RAPEX - Statistics and reports Statistics january 2008 Updated 26-02-2008   22-February-2008 Consumer Markets Scoreboard Monitoring consumer outcomes in the single market: the Consumer Markets Scoreboard BG, CS, ET, HU, MT, LT, LV, RO & SV translations available The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 7, 2008   21-February-2008 Invitation to Member States to present proposals for common activities between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation)- 2008 Call for proposals for common activities between national authorities responsible for the enforcement of consumer protection laws. Version: DE, ES, FR & IT Replies to the public consultation on the package travel directive launched by DG SANCO Union Luxembourgeoise des Consommateurs (ULC)   20-February-2008 Public consultation on the package travel directive Replies to the public consultation on the package travel directive launched by DG SANCO Updated 20-02-2008   19-February-2008 Product legislation - lighters Some examples of lighters against which the Member States have taken measures 2 new additions Grants Invitation to Member States to present proposals for financial contribution for exchange of officials between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation) - 2008 Package Travel List of responses to the public consultation   15-February-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 6, 2008 Alternative Dispute Resolution (ADR) Norway: Notified ADR bodies Board relating to lawyers’ services (professional ethics and fees)   14-February-2008 RAPEX - Statistics and reports January 2008   13-February-2008 The European Consumer Consultative Group Minutes from previous ECCG Meetings December 2007 Cross-Border Cooperation and the ADR Database Norway: Notified ADR bodies Updated 13-02-2008 Consumer scene by country Ellás Updated 13-02-2008   12-February-2008 Consumer education European integrated Master courses in consumer affairs Updated 12-02-2008 Consumer Markets Scoreboard New language versions: DA, EL, ES, FI, NL, PL, PT, SK and SL Updated 12-02-2008   08-February-2008 RAPEX - Latest notifications RAPEX Weekly Report: Week 5, 2008 Grants Invitation to Member States to present proposals for common activities between national authorities responsible for the enforcement of consumer protection laws   07-February-2008 Invitation to Member States to present proposals for common activities between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation Ex post publication Invitation to present applications for financial contributions for exchanges of officials between national authorities responsible for the enforcement of consumer protection laws Exchange of officials   06-February-2008 RAPEX - Operational guidelines (Member State level) The National Contact Points list Updated 06-02-2008   05-February-2008 Financial programme 2008 Annual Work Programme   04-February-2008 Collective redress Consultation on the consumer collective redress benchmarks ECC-Net List of centres Updated 04-02-2008   01-February-2008 RAPEX - Operational guidelines (Member State level) National Contact Points Updated 01-02-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications - week 4 - 2008 Product legislation Photographies of food-imitating products against which the Member States have taken measures   31-January-2008 Strategy and programmes Consumer Markets Scoreboard Timeshare & travel Package Travel Consultation on the Consumer Scoreboard Summary and replies to the consultation   28-January-2008 Brochures and Factsheets Food contaminants   25-January-2008 Rapex: Operational guidelines (Member State level) National Contact Points updated The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications - week 3 - 2008   24-January-2008 Alternative Dispute Resolution United Kingdom   18-January-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 2, 2008   14-January-2008 Safety - Services: Committees and working groups Consumer safety (products and services) network and knowledge base: Consumer Safety Network Updated 14-01-2008   11-January-2008 Consumer education Europa diary 2007-2008 National Reports The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 1, 2008   10-January-2008 Contract award notices Tender 2007/S146-180702 Results will be available by the end of February 2008   09-January-2008 ECC-Net List of centres Updated 09-01-2008   07-January-2008 ECC-Net The European Consumer Centres Network: Malta Added on 07-01-2008 ECC-Net List of centres Updated 07-01-2008 Publications Consumers in Europe This publication brings together the most relevant and useful information for the evaluation and development of consumer policy. Brochures and Factsheets How to read a label Publications Consumer Safety: Products and Services: How to read a label ECC-Net The European Consumer Centres Network: Finland Updated 07-01-2008   04-January-2008 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 51, 2007 Consumer associations & networks (National Level) United Kingdom Updated 04-01-2008   21-December-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 50, 2007   20-December-2007 Safety- Links Slovakia Website information updated   19-December-2007 Consumer Affairs : Links Consumer product safety regulation/enforcement agencies: Product Recalls Australia RAPEX - Operational guidelines (Member State level) List of National Contact Points Updated 19-12-2007   18-December-2007 RAPEX - Statistics and reports November 2007 Latest safety news Detailed stocktaking report DE & FR available   14-December-2007 Consumer Safety - Committees, working groups Workshop on the new risk assessment Guidelines The new draft risk assessment Guidelines The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 49, 2007   13-December-2007 Committees, working groups Risk Assessment Working Group Workshop on the new risk assessment Guidelines   12-December-2007 Unfair commercial practices The Unfair Commercial Practices Directive Review of consumer protection rules (acquis, CFR) Stakeholders' conference Speeches & presentations   11-December-2007 Review of The Consumer Acquis - Responses Other Stakeholders UEAPME - Union Europeenne de l’artisanat et des Petites et Moyennes Entreprises   07-December-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 48, 2007   03-December-2007 Consumer Affairs - Alternative Dispute Resolution: links List of centres Updated 03-12-2007 Consumer Information Campaigns Consumers Kuneva launched the information campaign 'You are a Consumer, You have rights' in Nicosia, Cyprus TV Spots   30-November-2007 Consumer scene by country EU Member States Spain & Slovenia Updated Consumer scene by country EU Member States: France Consumer information Consumer rights campaign in Malta on the occasion of the inauguration of the new Consumer House in Valletta Advertising campaign The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 47, 2007   29-November-2007 Product legislation Some examples of food-imitating products against which the Member States have taken measures: new item Updates 27-11-2007   27-November-2007 The European Consumer Consultative Group Minutes from previous ECCG Meetings September 2007 Product legislation Some examples of food-imitating products against which the Member States have taken measures: new item Updated 27-11-2007   23-November-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 46, 2007 Latest safety news Executive summary of the stocktaking report and detailed report November 2007   22-November-2007 RAPEX - Operational guidelines (Member State level) List of National Contact Points Updated 22-11-2008 Latest safety news Recent press releases 22-11-2007 Consumer information Consumer Information Campaigns Press release: You area Consumer, You have rights' in Nicosia, Cyprus   20-November-2007 Consumer information Consumer Information Campaigns On 11 October, Ms Kuneva launched in Budapest the information campaign "In the EU consumers have rights. Get to know yours" Consumer information Consumer Information Campaigns On 22 October Commisisoner for Consumers Kuneva launched the information campaign 'You area Consumer, You have rights' in Nicosia, Cyprus Product legislation Some examples of food-imitating products against which the Member States have taken measures New addition Product legislation - lighters Some examples of lighters against which the Member States have taken measures Updated   16-November-2007 RAPEX - Operational guidelines (Member State level) National Contact Points Updated 16-11-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 45, 2007 RAPEX - Statistics and reports Statistics 2007 October 2007 & January-October 2007   14-November-2007 RAPEX - Operational guidelines (Member State level) Privacy Statement concerning the National Contact Points Product legislation - lighters Independent testing of lighters Disclaimer Unfair commercial practices List of national transposition measures Additions: Estonia & translation available for Bulgaria   12-November-2007 Collective redress Director General Robert Madelin's remarks during the economic panel Updated 12-11-2007 Collective redress Closing remarks by Commissioner Meglena Kuneva Updated 12-11-2007   09-November-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 44, 2007 Review of consumer protection rules Conference Agenda: Final list of participants of the Stakeholders Conference of 14 November 2007 Updated   08-November-2007 Consumer scene by country Belgium Country profile available online Consumer scene by country Malta Country profile available online   07-November-2007 Collective redress Portuguese Presidency Conference on Collective Redress Conference on collective redress in Lisbon on the 9th and 10th of November 2007   06-November-2007 Review of consumer protection rules (acquis, CFR) The outcome of the public consultation Detailed analysis of the responses to the Green Paper   05-November-2007 Notified ADR bodies: Ireland Direct Selling Association of Ireland New ADR and updated contact information for The Financial Services Ombudsman's Bureau The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 43, 2007   30-October-2007 Contract award notices B-Brussels: organisation of training courses for personnel of consumer organisations from Member States, candidate countries and EEA countries (2007/S 208-251929) Product legislation - lighters Some examples of lighters against which the Member States have taken measures New additions Review of consumer protection rules (acquis, CFR) Final list of participants of the Stakeholders' Conference of 14 November 2007   29-October-2007 Product legislation - lighters Independent testing of lighters Test report by LNE for EFLM regarding the testing of 180 cigarette lighters according to ISO 9994 (October 2007). RAPEX - Operational guidelines (Member State level) National Contact Points Updated PDF   26-October-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 42, 2007   25-October-2007 Latest safety news Toy safety - Mattel recall on lead paint toys (October 2007) Review of The Consumer Acquis -Responses Finland RAPEX - Operational guidelines (Member State level) National Contact Points Updated 25-10-2007   24-October-2007 Review of The Consumer Acquis - Business stakeholders Union européenne de l'artisanat et des petites et moyennes entreprises - UEAPME   19-October-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 41, 2007 Review of The Consumer Acquis Conference Agenda Updated 19-10-2007   15-October-2007 Review of The Consumer Acquis Member States: Slovenia Doorstep Selling Consultation Updated PDF National Consumer Policies EU Member States Spain and Slovenia added Unsafe products - Statistics & reports Statistics 2007 Stats for September 2007 and stats for January-September 2007 added   12-October-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 40, 2007 Review of The Consumer Acquis Conference Agenda Now available   11-October-2007 Doorstep Selling Consultation on the Doorstep Selling Directive will be open until 4 December 2007 Closing date postponed   10-October-2007 European Consumer Consultative Group (ECCG) Minutes from previous ECCG Meetings March 2007   09-October-2007 Review of the Consumer Acquis Summary of public consultation and invitation to stakeholders' conference Price Indications The Commission has made available the replies to the public consultation and a short summary of the responses Doorstep Selling Commission consultation document on the possible revision of the Directive   08-October-2007 Collective Redress Collective Redress   05-October-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 39, 2007   02-October-2007 Consultations: Consumer Affairs Consultation on the Consumer Scoreboard Target group: Stakeholders and European Citizens   01-October-2007 Unfair Commercial Practices List of national transposition measures Denmark and Poland added Facts & Figures - Consumer Protection in the EU Flash Eurobarometer survey on Business Attitudes towards Cross-Border Sales and Consumer Protection, December 2006 - Summary Flash and Summary Updated   28-September-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 38, 2007   27-September-2007 National Consumer Policies EU Member States Hungary updated   26-September-2007 The European Consumer Centres Network (ECC-Net) List of centres Updated PDF   25-September-2007 RAPEX - Statistics & reports August 2007 Some examples of lighters against which the Member States have taken measures New additions   24-September-2007 National Consumer Policies EU Member States Greece and Luxembourg updated PDF The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 37, 2007   19-September-2007 European Consumer Consultative Group (ECCG) Minutes from previous ECCG Meetings June 2007   18-September-2007 ADR bodies: United Kingdom British Vehicle Rental and Leasing Association ADR bodies: Finland The Consumer Disputes Board (Kuluttajariitalautakunta) Updated Safeguarding Consumers' Interests - Links National market surveillance authorities Hungary: Updated   14-September-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 36, 2007 The European Consumer Centres Network (ECC-Net) List of centres Updated 14-09-2007   13-September-2007 Information campaigns on consumer rights Commissioner Kuneva launched a consumer rights campaign in Malta on the occasion of the inauguration of the new Consumer House in Valletta Press release, Speech & Pictures available Information campaigns on consumer rights Billboards   07-September-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 35, 2007   06-September-2007 Unfair Commercial Practices List of national transposition measures to improve transparency. Added : Bulgaria - Cyprus - Greece - Slovenia   05-September-2007 The European Consumer Diary National Reports, Contents of the Europa Diary and the Teacher's guide Available for Bulgaria Consumer Safety: Products and Services National Contact Points Updated 05-09-2007   04-September-2007 ADR bodies - United Kingdom The Energy Supply Ombudsman   31-August-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 34, 2007 Unsafe products Some examples of lighters against which the Member States have taken measures Updated 30-08-2007   29-August-2007 Facts & Figures Evaluation and monitoring of trends with regard to passenger needs on the level of service and treatment of passengers (short "EU service guarantees - EUSG") EU Commission , Tender TREN/A5/25-364/2005, Final Report December 2006 More Chinese toothpaste withdrawals "Gilchrist & Soames", containing 1.2% of DEG. Updated 29-08-2007   28-August-2007 Consumer Safety: Products and Services Update on recent toy recalls and actions to improve toy safety Press release issued 24-08-2007 National Consumer Policies The Netherlands - Country profile Updated   27-August-2007 National Consumer Policies United Kingdom Updated   24-August-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 33, 2007 European Consumer Centres Network (ECC-Net) Poland: Notified ADR bodies Trade Inspection   22-August-2007 More Chinese toothpaste withdrawals "Maxam Triple Action"", containing 9% of DEG   21-August-2007 Contract notices 2007/S 149-184539 B-Brussels: survey on consumer satisfaction with retail distribution   20-August-2007 The European Consumer Centres Network (ECC-Net) List of centres Updated contact information for Cyprus Package Travel Commission Working Document Available in EN   17-August-2007 Package Travel Commission Working Document Available in FR The European Consumer Diary Final Report 2006-2007 The European Consumer Diary National Reports The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 32, 2007 Consumer Safety: Products and Services Mattel expands recall of Chinese toys - List of affected magnetic toys Consumer Safety: Products and Services Mattel expands recall of Chinese toys - Photographs of affected magnetic toys   16-August-2007 Consumer Safety: Products and Services Mattel expands recall of Chinese toys Training Courses for Staff of Consumer Organisations Report on the impact of the training courses for European Consumer Associations organised by BEUC, the European Consumers Association, over a 3 year period (2004-2006)   13-August-2007 European Consumer Consultative Group (ECCG) Members & Alternates Updated PDF The European Consumer Centres Network (ECC-Net) List of centres Updated Package Travel Commission Working Document Updated   10-August-2007 The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 31, 2007 RAPEX - Statistics & reports July 2007 Events List of Upcoming Public Events 2007 Updated 10-08-2007   08-August-2007 More Chinese toothpaste withdrawals Notified toothpastes via RAPEX by Spain Updated 08-08-2007   07-August-2007 Consumer Safety: Products and Services - Latest safety news More Chinese toothpaste withdrawals (August 2007) Consumer Safety: Products and Services - Latest safety news Chinese toys containing lead from Fisher Price recalled in Europe   03-August-2007 European Contract Law European Contract Law DE and FR version available European Contract Law Conference on the Common Frame of Reference (CFR) and the Review of the Consumer Acquis, hosted by the German Council Presidency, 1-2 March 2007 DE and FR version available The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 30, 2007 The General Product Safety Directive (GPSD) - Community law The Directive on dangerous imitations prohibits the marketing, import and manufacture of products that look like foodstuffs but that are not edible. Product examples   02-August-2007 Contract notices 2007/S 146-180702 B-Brussels: information campaigns on consumer rights in Estonia, Latvia and Lithuania   30-July-2007 Contract notices B-Brussels: framework contract for providing an update to the EU consumer law 'acquis' database 2007/S 131-159966 - Services Ensuring Safe Shopping across the EU - Package Travel Commission Working Document on package travel, package holidays and package tours. DE & FR available   27-July-2007 Invitation to Member States to present proposals for common activities between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation) Procedure for presenting proposals for common activities between national authorities responsible for the enforcement of consumer protection laws. Updated The Rapid Alert System for Non-Food Products (RAPEX) Weekly overview report of RAPEX notifications: Week 29, 2007   26-July-2007 Events 2007 : List of Upcoming Public Events ECC-NET Joint Projects Common projects undertaken by the network Updated 26-07-2007   25-July-2007 Publications: Safeguarding Consumers' Interests Your rights as a consumer European Contract Law Second Progress Report on the Common Frame of Reference - 2007 European Contract Law Resolution of the European Parliament, 7 September 2006 European Contract Law Conference on the Common Frame of Reference (CFR) and the Review of the Consumer Acquis, hosted by the German Council Presidency, 1-2 March 2007 Contract notices 2007 2007/S 141-174131 B-Brussels: safe holidays - data collection, gap analysis and recommendations   24-July-2007 Rapex: Statistics & reports June 2007 Rapex: Statistics & reports January-June 2007 Updated   23-July-2007 Contract award notices 2007/S 139-171119 B-Brussels: data collection for prices of services provided to consumers.   20-July-2007 Consumer Safety: Products and Services - Unsafe products - RAPEX Weekly overview report of RAPEX notifications: Week 28, 2007   17-July-2007 The European Consumer Centres Network (ECC-Net) Centres' websites. Interactive map National Consumer Policies United Kingdom Updated 17-07-2007 Data on consumers and Services of General Interest Evaluation of the Performance of Network Industries Providing Services of General Economic Interest Updated with 2006 data   13-July-2007 Ongoing projects Commission supports actions by the Member States to improve the safety of consumer products Available in FR & DE Consumer Safety: Products and Services - Unsafe products - RAPEX Weekly overview report of RAPEX notifications: Week 27, 2007 Safe products - Committees and working groups Presentations to the GPSD Committee (Presentations of 13 February 2007 & 28 June 2007)   12-July-2007 The General Product Safety Directive Committee - Committees and working groups Summary record of meeting held on 28 June 2007 The General Product Safety Directive Committee - Committees and working groups Summary record of meeting held on 13 February 2007 Grants Invitation to present proposals for financial contributions for the exchange of officials in the area of consumer product safety (non-food), under Decision 1926/2006/EC (Programme of Community action in the field of Consumer Policy) Alternative Dispute Resolution: out of court List of centres Updated 12-07-2007   11-July-2007 Helping consumers seek redress: Alternative Dispute Resolution (ADR) ADR Database New additions: Romania & Bulgaria Consumer Safety: Products and Services Latest safety news: Spain withdraws contaminated toothpaste of Chinese origin   10-July-2007 Consumer Safety: Products and Services - Links National market surveillance authorities - United Kingdom Updated Consumer Safety: Products and Services Unsafe products - National Contact Points Updated 10-05-2007   09-July-2007 Better protection from sun after European Commission action Consumers will benefit from a new clearer labelling regime on sunscreen bottles being phased in this summer Statistics & reports Statistics 2007 Consolidated version January-May 2007   06-July-2007 Consumer Safety: Products and Services - Unsafe products - RAPEX Weekly overview report of RAPEX notifications: Week 26, 2007 Towards a European Charter on the Rights of Energy Consumers The Charter is expected to set out consumers’ rights in the areas of electricity and gas supply, including contracts, information, prices, dispute settlement and protection against unfair commercial practices. European Consumer Consultative Group (ECCG) ECCG sub-group on financial services   05-July-2007 Unfair Commercial Practices List of national transposition measures to improve transparency Belgium & Slovakia   04-July-2007 European Consumer Centres Network (ECC-Net) - Portugal Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL) New contact information   03-July-2007 Consumer Organisations European Association for the Co-ordination of Consumer Representation in Standardisation (ANEC) Contact information - Updated The European Consumer Centres Network (ECC-Net) List of centres Updated 03-07-2007 Grants Call for applications for financial support to European consumer organisations The European Consumer Diary 2007/2008 edition   29-June-2007 Statistics & reports Statistics May 2007 Transatlantic Consumer Dialogue (TACD) Commission services' responses to the TACD 2006 recommendations Consumer Safety: Products and Services - Unsafe products - RAPEX Weekly overview report of RAPEX notifications: Week 25, 2007   27-June-2007 Grants Invitation to present applications for financial contributions for exchanges of officials between national authorities responsible for the enforcement of consumer protection laws (Regulation n°2006/2004 on Consumer Protection Cooperation)   26-June-2007 Timeshare Revision of the Timeshare Directive - MEMO Available in EN,FR,DE,ES,IT,SW,PT,BG Information and Notices Call for proposals for the development of integrated Master Degree courses in consumer issues. (SANCO/2007/007) Annex B - Form   25-June-2007 Grants Invitation to Member States to present proposals for common activities between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation)   22-June-2007 RAPEX Weekly overview report of RAPEX notifications: Week 24, 2007   21-June-2007 Consumer Safety: Products and Services - Unsafe products - RAPEX Weekly overview report of RAPEX notifications: Week 23, 2007   20-June-2007 Timeshare Proposal for a Directive on the protection of consumers in respect of certain aspects of timeshare, long-term holiday products, resale and exchange Updated PDF (EN-FR-DE) Consumer Organisations National Level: Country profiles Uptated   19-June-2007 Revision of the Timeshare Directive Summary of the Impact Assessment Available in DE & FR   15-June-2007 The European Consumer Centres Network (ECC-Net) List of consumer centres Updated   13-June-2007 Consumer Policy Strategy and Programmes Communication from the Commission to the Council, the European Parliament and the European Economic and Social Committee on the EU Consumer Policy strategy 2007-2013 FR version updated European Consumer Consultative Group (ECCG) Minutes from previous ECCG Meetings March 2007   12-June-2007 Unfair Commercial Practices Update of the Unfair Commercial Practices Directive   11-June-2007 The EU requires cigarette lighters to be child-resistant and bans novelty lighters Market Surveillance Examples of lighters that can no longer be placed on the market.   08-June-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 22, 2007 Timeshare Summary of Impact Assessment Available in EN, DE and FR   07-June-2007 Timeshare Revision of the Timeshare Directive Data collection Improving the product and service safety dimension in the European Injury Database (IDB) - report provided by the Consumer Safety Institute (Netherlands) - December 2006   06-June-2007 Consumer Safety: Products and Services - an overview Commission requests scientific opinion on potential health risks posed by personal music players and mobile phones including this function (June 2007) Review of The Consumer Acquis EC Consumer Law Compendium (Comparative Analysis) Available in DE & FR Review of The Consumer Acquis Green Paper on the Review of the Consumer Acquis Updated   01-June-2007 Consumer Policy Strategy and Programmes Council Resolution on the Consumer Policy Strategy of the EU (2007 – 2013) Consumer Safety: Products and Services - Safe Products RAPEX Weekly overview report of RAPEX notifications: Week 21, 2007   29-May-2007 Call for specific projects Call for specific projects Updated FR version Contract award notices 2007/S 100-122419 B-Brussels: information campaign on consumer rights and promoting consumer organisations in Hungary. International Consumer Product Safety Conference 2007 Video message for the International Product Safety Conference in China   25-May-2007 Notified ADRs Belgium Added : The Travel Disputes Commission - Service du Médiateur communal de la Ville de Charleroi Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 20, 2007 Call for specific projects Call for specific projects Updated Ongoing projects Commission supports actions by the Member States to improve the safety of consumer products   24-May-2007 Consumer Policy Strategy and Programmes 2007 Annual Work Programme Available in DE Statistics & reports: number of RAPEX notifications April 2007 National Consumer Policies Country profile Additions: Ellás, Polska & Sverige   22-May-2007 National Consumer Policies Country profiles Additions: Kypros, Slovensko & United Kingdom Latest News and Information Pictures of the International Consumer Product Safety Conference in China (21-22 May 2007)   18-May-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 19, 007   14-May-2007 Unsafe products The EU requires cigarette lighters to be child-resistant and bans novelty lighters Updated (in all EU languages available)   11-May-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 18, 2007   10-May-2007 Consumer Safety: Products and Services - an overview National Contact Points Updated 10-05-2007 The European Consumer Centres Network (ECC-Net) List of centres Updated PDF   08-May-2007 National Consumer Policies The country profiles are a first reference point for information on consumer policy at national level. NEW !   04-May-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 17, 2007   03-May-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Week 12, 2007 Picture available for Notification 5 (0281/07) Key Documents - Various Reports Comparative inventory of the national transposition measures of the General Product Safety Directive   02-May-2007 Unsafe products - Statistics & reports March 2007 European Consumer Consultative Group (ECCG) Members & Alternates Updated 02-05-2007   30-April-2007 Call for applications for financial support to European consumer organisations Evaluation of the recommendations by the European Commission services (DG SANCO)   27-April-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 16, 2007   26-April-2007 Consumer Safety: Products and Services - an overview National Contact Points Updated 29-03-2007   25-April-2007 Facts & Figures Eurobarometer survey on Consumer Protection in the Internal Market, September 2006 FR & DE translations available - EN & FR summaries also available European Consumer Consultative Group (ECCG) Minutes from previous ECCG Meetings: December 2006   24-April-2007 Sale of Goods and Guarantees Commission Communication on the Implementation of the Directive on Sale of Consumer Goods and Guarantees   23-April-2007 Alternative Dispute Resolution (ADR) Belgium: The Travel Disputes Commission Updated Alternative Dispute Resolution (ADR) Finland: The Consumer Disputes Board (Kuluttajariitalautakunta) Updated   20-April-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: week 15, 2007   19-April-2007 RAPEX RAPEX annual report 2006 Consumers: Commission publishes 2006 Annual Report on dangerous consumer products Questions and Answers on the Annual Report on the Rapid Alert System for non-food consumer products (RAPEX) Audio and video material of the press conference on the RAPEX annual report 2006 Video: 'Making European Consumers Safer: RAPEX'   16-April-2007 Contract notices 2007/S 73-088498 B-Brussels: data collection for prices of services provided to consumers Unsafe products - Novelty lighters The EU requires cigarette lighters to be child-resistant and bans novelty lighters   13-April-2007 Lithuania Notified ADRs Updated Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 14, 2007   12-April-2007 Statistics & reports Statistics January 2007 Updated PDF Consumer Safety: Products and Services - Links National market surveillance authorities   05-April-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 13, 2007   04-April-2007 Consumer Policy Strategy and Programmes Communication from the Commission to the Council, the European Parliament and the European Economic and Social Committee on the EU Consumer Policy strategy 2007-2013 DE and FR version updated   03-April-2007 Reports and Studies Study on alternative means of consumer redress other than redress through ordinary judicial proceedings Reports Conclusions and Actions following the DG SANCO 2006 Peer Review Group on Stakeholder Involvement Updated 03-04-2007   30-March-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: week 12, 2007   29-March-2007 Consumer Safety: Products and Services Unsafe products: National Contact Points Updated Consumer Safety: Products and Services Commission to extend hair dye assessment in view of new data on sensitisation RAPEX Statistics & reports February 2007   27-March-2007 Contract notices 2007/S 55-067230 B-Brussels: evaluation of the effectiveness and efficiency of collective redress mechanisms in the European Union Consumer Policy Strategy and Programmes Communication from the Commission to the Council, the European Parliament and the European Economic and Social Committee on the EU Consumer Policy strategy 2007-2013 EL PDF updated   26-March-2007 Alternative Dispute Resolution: out of court Iceland Updated Consumer Policy Strategy and Programmes Communication from the Commission to the Council, the European Parliament and the European Economic and Social Committee on the EU Consumer Policy strategy 2007-2013 All languages available Consumer Policy Strategy and Programmes Summary of the Impact Assessment Report 20 EU languages available   20-March-2007 Invitation to Present Proposals for Joint Surveillance and Enforcement Actions for 2007 Call for Proposals 2007 FR, DE, ES and IT version available Commission Decision on child-resistant cigarette lighters and the banning of novelty lighters Commission Decision on child-resistant cigarette lighters and the banning of novelty lighters Updated   15-March-2007 Consumer Policy Strategy and Programmes 2007 Annual Work Programme Consumer Policy Strategy and Programmes Links to related documents FR updated   14-March-2007 Consumer Safety: Products and Services - an overview EU requires lighters placed on the market to be child resistant from 11 March 2007 onwards (March 2007) Information and Notices Framework partnership agreement FR version available   13-March-2007 Information and Notices Call for proposals for the development of integrated Master Degree courses in consumer issues. FR version available Information and Notices Specific agreement - Annex III Information and Notices Framework partnership agreement Updated   12-March-2007 The European Consumer Centres Network (ECC-Net) List of centres Updated   08-March-2007 Information and Notices Call for proposals for the development of integrated Master Degree courses in consumer issues. (SANCO/2007/007)   07-March-2007 European Consumer Consultative Group (ECCG) European Consumer Consultative Group 2006 - 2009   05-March-2007 Common Frame of Reference CFR-net Members Updated   02-March-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 8, 2007 The European Consumer Centres Network (ECC-Net) List of centres Updated 03-02-2007   01-March-2007 Reports Conclusions and Actions following the DG SANCO 2006 Peer Review Group on Stakeholder Involvement   28-February-2007 Safeguarding Consumers' Interests Consumers: EU clamp-down on cross border fraudsters   26-February-2007 Safe products - Latest News and Information Factsheet on product safety Available in DE and FR Consumer Education Projects Factsheet on Consumer Education Available in DE and FR The European Consumer Centres Network (ECC-Net) Factsheet on the European Consumer Centres Network (ECC-Net) Available in DE and FR Contract notices 2007/S 39-046988 - B-Brussels: organisation of training courses for personnel of consumer organisations from Member States, candidate countries and EEA countries   23-February-2007 Enforcement and Administrative Cooperation The Regulation on Consumer Protection Cooperation Updated 23-02-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 7, 2007   22-February-2007 Stratégie et programmes en matière de politique des consommateurs Programmes en matière de politique des consommateurs Maintenant disponible en français   21-February-2007 Invitation to Present Proposals for Joint Surveillance and Enforcement Actions for 2007 Call for Proposals 2007   19-February-2007 RAPEX - Statistics & reports Statistics 2007   16-February-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 6, 2007 Review of The Consumer Acquis Green Paper on the Review of the Consumer Acquis GB and RO language versions available   12-February-2007 Consumer Safety: Products and Services Latest safety news: Marker Demo ski bindings can cause serious injuries Review of The Consumer Acquis Green Paper on the Review of the Consumer Acquis FI version available   09-February-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 5, 2007 Consultations: Consumer Affairs Green Paper on the review of the Consumer Acquis Review of The Consumer Acquis Green Paper on the Review of the Consumer Acquis Available in 20 EU-languages   08-February-2007 Review of The Consumer Acquis Green Paper on the Review of the Consumer Acquis Adoption of the Green Paper Unfair Commercial Practices Brochure introducing Directive 2005/29/EC on Unfair Commercial Practice Available in 20 EU languages Facts & Figures Consumer Protection in the EU Flash Eurobarometer survey on Business Attitudes towards Cross-Border Sales and Consumer Protection, December 2006   02-February-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: week 4, 2007 Unfair Commercial Practices Unfair Commercial Practices Directive Explanatory brochure   01-February-2007 Consumer Safety: Products and Services - an overview Unsafe Products : National Contact Points Updated 01-02-2007 Distance Selling Distance Selling DE and FR version updated   30-January-2007 Statistics & reports The number of RAPEX notifications has risen steeply during the last few years Updated graphic (RAPEX notifications 2002 - 2005)   26-January-2007 Distance Selling Replies to the consultation and a short summary of the responses. Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 3, 2007   25-January-2007 Publications The European Consumer Centres Network: ECC-Net New publication available for download Contract award notices 2007/S 14-015252 B-Brussels: information campaign on consumer rights and promoting consumer organisations in Hungary, Cyprus and Malta.   22-January-2007 Contract award notices 2007/S 14-015247 B-Brussels: framework contract concerning the development of new web-based consumer education modules; updating and hosting of existing modules.   19-January-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 2, 2007   17-January-2007 Latest News and Information International Product Safety Week. Brussels, 27 November to 1 December 2006 Outcome of the event Consumer Safety: Products and Services 'Zeeman' necklace presents serious risk of poisoning   15-January-2007 Consumer Education Projects Factsheet on Consumer Education Consumer Safety: Products and Services Product safety: Ensuring the safety of products for all EU citizens   12-January-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 1, 2007 Call for applications for financial support to European consumer organisations Evaluation of financial contributions 2000-2003 to European Consumer organisations   11-January-2007 Consumer Policy Strategy and Programmes Consumer Programme 2007-2013 has been adopted Updated 11-01-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: week 37 - 2005 Corrigendum concerning notification Nr 8 (0501/05)   09-January-2007 Consumer Safety: Products and Services - an overview Unsafe products: National Contact Points Updated 09-01-2007   05-January-2007 Consumer Safety: Products and Services - an overview Consumer Safety: Products and Services, Safe products, Unsafe products & Safe services Now available in 20 EU languages (overview pages only)   03-January-2007 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 51, 2006   22-December-2006 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 50, 2006   20-December-2006 Contract notices 2006/S 242-258391 - Information campaign on consumer rights and promoting consumer organisations in Hungary   19-December-2006 Latest news and information - Report from the Workshop 'Economic Operators’ Obligation to Notify Dangerous Products' Available in DE & FR Consumer safety: Product & Services - Unsafe products Commission Decision on child-resistant cigarette lighters and the banning of novelty lighters Available in 11 EU-languages   18-December-2006 Overview of Consumer Policy Integration of new Member States in EU consumer policy activities Available in FR   15-December-2006 consumer affairs - Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 49, 2006   13-December-2006 Operational Guidelines for business notifications Leaflet: A Guide to corrective action including recalls - helping businesses to protect consumers from unsafe products Tenders- Contract award notices 2006/S 237-252821: B-Brussels: information campaign on consumer rights and promoting consumer organisations in Hungary, Cyprus and Malta — lot 1: information campaign on consumer rights and promoting consumer organisations in Hungary   11-December-2006 Tenders and Grants - Approved Projects List of projects proposed for Community funding in the area of Consumer Policy in 2006. Specific projects (decision 20/2004/EC Action 18)   08-December-2006 Operational Guidelines for business notifications Economic Operators’ Obligation to Notify Dangerous Products: Report from the Workshop RAPEX: Statistics & reports January 2006 - September 2006 (incl.) Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 48, 2006   05-December-2006 Unsafe products - Lighters Commission Decision on child-resistant cigarette lighters and the banning of novelty lighters New information available Consumer Policy Strategy and Programmes Work Programmes implementing Decision 20/2004 2006 work programme amended version adopted on 29 November 2006   01-December-2006 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 47, 2006   30-November-2006 Health & Consumer Protection DG Consumer Commissioner-Designate presented to European Parliament   28-November-2006 The European Consumer Centres Network (ECC-Net) List of centres Updated 28-11-2006   24-November-2006 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications - Week 46, 2006   20-November-2006 Latest news and information - Workshop of Economic Operators Draft Agenda Updated   17-November-2006 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 45, 2006   16-November-2006 Consumer Safety: Products and Services - Safe Products International co-operation on product safety Available in FR & DE   15-November-2006 European Consumer Consultative Group (ECCG) Members & Alternates Commission appoints new members of European Consumer consultative group   14-November-2006 E-Commerce E-Commerce Updated The European Consumer Centres Network (ECC-Net) The European Consumer Centres Network (ECC-Net) Updated   10-November-2006 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 44, 2006   09-November-2006 Consumer Safety: Products and Services Section now available in DA, DE, ES, EN, EL, FR, FI, IT, NL, PT and SV   06-November-2006 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 43, 2006   31-October-2006 Timeshare Submissions to DG SANCO's Consultation Document on the Review of the Timeshare Directive Updated 30-10-2006   30-October-2006 Consumer safety: Products & Services Section now available in FR and DE The European Consumer Centres Network (ECC-Net) Luxembourg Website for Centre de Médiation du Barreau de Luxembourg (CMBL)   27-October-2006 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 42, 2006 Alternative Dispute Resolution: out of court Luxembourg Updated   23-October-2006 Safe products International co-operation on product safety New section Press Packs Press Packs - Consumer Protection   20-October-2006 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 41, 2006   19-October-2006 DG SANCO organises workshop on timeshare in July 2006 Statement by Hapimag in response to Mr Grey's presentation   17-October-2006 Latest news and information - Workshop of Economic Operators Workshop Overview Updated PDF Latest news and information - Workshop of Economic Operators Draft Agenda Updated PDF Websites of the ECC-Net centres Finland Updated Consumer Safety Workshop on Economic Operators Obligation to Notify Dangerous Products Online registration form   16-October-2006 Consumer Policy Strategy and Programmes List of Members Updated Video reports for TV journalists and producers Video News Releases   13-October-2006 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 40, 2006 Seminar on the Assessment of Consumer Exposure to Chemicals in Consumer Products Speakers’ presentations   11-October-2006 Alternative Dispute Resolution: out of court List of centres Updated Alternative Dispute Resolution: out of court Websites of the ECC-Net centres: Slovenia Slovenia Unsafe products - RAPEX - Statistics & reports Statistics 2006 January 2006 until Augusst 2006   10-October-2006 Latest news and information - Workshop of Economic Operators Draft Agenda Updated 02-10-2006   09-October-2006 Consumer Safety: Products and Services - Safe Products - RAPEX Weekly overview report of RAPEX notifications: Week 39, 2006 Corrigendum concerning notification 13 (0632/06). Danger has been amended   06-October-2006 Latest news and information - Workshop of Economic Operators Invitation letter to the workshop Consumer Safety: Products and Services - Safe Products - RAPEX RAPEX notification: Week 39, 2006   05-October-2006 Latest News and Information RAPEX-CHINA application Overview of Consumer Policy Report on Advertising Translations available in: DA, EL, FI, NL, PL PT & SV   04-October-2006 Timeshare Submissions to DG SANCO's Consultation Document on the Review of the Timeshare Directive DG SANCO organises workshop on timeshare in July 2006 Speech for the workshop on the review of the Timeshare Directive, 19 July 2006 The European Consumer Centres Network (ECC-Net) Factsheet on the European Consumer Centres Network (ECC-Net) NEW !   02-October-2006 Operational Guidelines for business notifications Workshop - "Economic Operators' obligation to notify Dangerous Products", Brussels 1 December 2006.   29-September-2006 Call for applications for financial support to European consumer organisations Call for tender 2007 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 38, 2006 Seminar on the Assessment of Consumer Exposure to Chemicals in Consumer Products Final program : Seminar on Assessment of Consumer Exposure to Chemicals in Products.   28-September-2006 The European Consumer Centres Network (ECC-Net) Portugal: Instituto Portuguęs de Venda Directa –IPVD New ECC   27-September-2006 Report on Advertising Report on Advertising ES, DE, FR and IT translations available   26-September-2006 Working together with Consumer Organisations Updated Section The European Consumer Centres Network (ECC-Net) List of centres Updated 26-09-2006 Facts & Figures Eurobarometer survey on Consumer Protection in the Internal Market, September 2006 Overview of Consumer Policy Overview of Consumer Policy Updated section Redress: Asserting Consumer Rights The European Consumer Centres Network Videoclip Consumer Education Projects Consumer Education Projects Updated section   25-September-2006 Data on consumers and Services of General Interest Consumer satisfaction indicators   22-September-2006 Safeguarding Consumers' Interests E-Commerce Updated Section Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 37, 2006   21-September-2006 Safe products International Product Safety Week 2006 Safeguarding Consumers' Interests E-Commerce Updated   15-September-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 36, 2006 Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU DG SANCO publishes industry questionnaire on timeshare Deadline for submissions extended to 25 September 2006   08-September-2006 Consumer Information and Education Activities TV spots "Sprawdz jakie masz prawa" and "Trvejte na svých právech" Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: week 35, 2006   01-September-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 34, 2006   30-August-2006 Redress: Asserting Consumer Rights (ECC-NET): List of centres Poland: Updated   29-August-2006 Redress: Asserting Consumer Rights The European Consumer Centres Network (ECC-Net) : List of centres Updated   28-August-2006 Redress: Asserting Consumer Rights Websites of the ECC-Net centres: Italy New url   25-August-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 33, 2006   22-August-2006 Redress: Asserting Consumer Rights ADR Database Updated !   21-August-2006 Securing Consumer Safety: Products and Services Consumer safety Section fully updated !   18-August-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 32, 2006   17-August-2006 European Consumer Consultative Group (ECCG) Minutes of ECCG meeting of 21 June 2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) List of RAPEX Contact Points Updated   16-August-2006 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU - European Contract Law Member State Experts Updated   11-August-2006 Advisory Committee List of Members Updated Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 31, 2006   07-August-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Kite Tube - Sport/ Hobby Product Posing Serious Risk To Consumers Press Release & Picture Securing Consumer Safety Seminar on the Assessment of Consumer Exposure to Chemicals in Consumer Products On-line registration form   04-August-2006 Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU Timeshare exchange, Tom Bell, Interval International Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 30, 2006   03-August-2006 Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU DG SANCO publishes industry questionnaire on timeshare Revised version   02-August-2006 Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU Presentations: Timeshare exchange, Jose Miguel Echenegusia, Interval International Prices of services Prices of services New section   01-August-2006 Information and Notices - Tenders 2006/S 144-154407 B-Brussels: information campaign on consumer rights and promoting consumer organisations in Hungary, Cyprus and Malta Information and Notices - Tenders 2006/S 144-154409 B-Brussels: data collection for prices of services provided to consumers   28-July-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 29, 2006 Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU Presentations (preliminary collection)   26-July-2006 Securing Consumer Safety Commission Decision on child-resistant disposable cigarette lighters and on the banning of novelty lighters The Decision was published in the Official Journal of the European Union, L 198, 20.7.2006, p. 41 - 45. Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU DG SANCO publishes industry questionnaire on timeshare Updated Safeguarding Consumers' Interests - Financial Services Latest Developments Updated section   25-July-2006 Tenders and Grants - Information and Notices - Tenders 2006 / S 138 - 147588 B-Brussels: framework contract concerning the development of new web-based consumer education modules; updating and hosting of existing modules   24-July-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 28, 2006   20-July-2006 Ensuring Safe Shopping across the EU DG SANCO organises workshop on timeshare in July 2006 Updated section Ensuring Safe Shopping across the EU Timeshare Updated section   19-July-2006 Overview of Consumer Policy Report on Advertising: Background paper Updated 19-07-2006 Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU Commission Communication on the Implementation of the Unit Prices Directive 1998/6/EC HU, SK, IT, SV, ET, LT, SL translations available Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU Commission Communication on the Implementation of the Unit Prices Directive 1998/6/EC FR and DE versions updated   18-July-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 2, 2006 Corrigendum concerning notification no. 2 (0740/05): Tenders and Grants - Information and Notices - Tenders 2006/S 134-143272 B-Brussels: information campaign on consumer rights and promoting consumer organisations in the Czech Republic, Slovakia and Slovenia Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU Commission Communication on the Implementation of the Unit Prices Directive 1998/6/EC CS, DA, ES, LV, MT, NL, PL, PT, FI translations available Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU Workshop on timeshare in July 2006 Updated: Agenda and List of Participants   17-July-2006 Securing Consumer Safety Agenda: Seminar on the Assessment of Consumer Exposure to Chemicals in Consumer Products Updated 17-07-2007 Price Indications Commission Communication on the Implementation of the Unit Prices Directive 1998/6/EC EL translation available   14-July-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 27, 2006 Seminar on the Assessment of Consumer Exposure to Chemicals in Consumer Products Draft agenda Updated Ensuring Safe Shopping across the EU : Price Indications Commission Communication on the Implementation of the Unit Prices Directive 1998/6/EC DE and FR versions updated   13-July-2006 Reports RAPEX statistics 2006 (January - April) Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU DG SANCO publishes industry questionnaire on timeshare Updated 13-07-2006   12-July-2006 Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU DG SANCO publishes industry questionnaire on timeshare   11-July-2006 Overview of Consumer Policy Report on Advertising Securing Consumer Safety Seminar on the Assessment of Consumer Exposure to Chemicals in Consumer Products   10-July-2006 Redress: Asserting Consumer Rights - Links Finland Link updated Securing Consumer Safety - Safety of Products Commission urges Member States to take action on mini-motorbikes   07-July-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 26, 2006   06-July-2006 Redress: Asserting Consumer Rights - Links Commission recommendations on Alternative dispute resolution - Websites of the ECC-Net centres Lastest additions: Lithuania, Slovakia, Latvia Redress: Asserting Consumer Rights - ECC-NET Joint Projects A summary and analysis of consumer complaints reported to the European Consumer Center Network   05-July-2006 Ensuring Safe Shopping across the EU - DG SANCO organises workshop on timeshare in July 2006 Participants list of the Workshop on Timeshare, 19 July   04-July-2006 Securing Consumer Safety - Latest News and Information Seminar on the Assessment of Consumer Exposure to Chemicals in Consumer Products   30-June-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 25, 2006   27-June-2006 Overview of Consumer Policy - Legal Base Report to the European Parliament and the Council on the implementation of Decision 20/2004/EC in 2004 and 2005 Available in all EU languages   22-June-2006 European Consumer Consultative Group (ECCG) List of Members Updated DG SANCO organises workshop on timeshare in July 2006 Draft agenda   21-June-2006 Consumer Information and Education Activities Information campaigns on consumer rights Updated Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU - Price Indications Commission Communication on the Implementation of the Unit Prices Directive 1998/6/EC   20-June-2006 European Contract Law Conference on the Review of the Consumer acquis and the Common Frame of Reference hosted by the Austrian Council Presidency, 25-26 May 2006 Consumer Information and Education Activities - Information Campaigns The European Consumer Diary   19-June-2006 Transatlantic Consumer Dialogue (TACD) Commission services’ responses to the TACD 2005 recommendations   16-June-2006 Tenders and Grants - Information and Notices - Grants 2nd invitation to Present Proposals For Joint Surveillance and Enforcement Actions Misleading and Comparative Advertising Council Directive of 10 September 1984 relating to the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising (84/450/EEC) consolidated version Ensuring Safe Shopping across the EU DG SANCO organises workshop on timeshare in July 2006 Ensuring Safe Shopping across the EU Timeshare DE and FR version updated   15-June-2006 European Consumer Consultative Group (ECCG) - Minutes of Meetings Minutes of ECCG meeting of 29 March 2006   09-June-2006 Securing Consumer Safety Commission Decision on child-resistant disposable cigarette lighters and on the banning of novelty lighters   08-June-2006 Overview of Consumer Policy 2006 work programme - the yearly work programme in the area of consumer policy DE version updated   06-June-2006 Redress: Asserting Consumer Rights List of centres Updated   02-June-2006 Overview of Consumer Policy - Legal base 2006 work programme - The yearly work programme in the area of consumer policy De version available   01-June-2006 The Rapid Alert System for Non-Food Products (RAPEX) RAPEX notifications concerning cleaning and sealing sprays allegedly based on nano-technology   29-May-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 20, 2006   24-May-2006 General Consumer Issues Commission adopts new proposal for a consumer programme 2007-2013   23-May-2006 Overview of Consumer Policy - Legal base Adoption of a report to the European Parliament and the Council on the implementation of Decision 20/2004/EC in 2004 and 2005   19-May-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 19, 2006 Safeguarding Consumers' Interests - Utilities/Services of General Interest Utilities/Services of General Interest Section Updated in all languages   12-May-2006 Overview - Advisory Committee - Minutes of Meetings Minutes of the meeting of the Advisory Committee for Community actions in support of consumer policy, Brussels, 10 of March 2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 18, 2006   10-May-2006 Safeguarding Consumers' Interests Utilities/Services of General Interest Section available in DE & FR   05-May-2006 Tenders and Grants - Information and Notices Grants Public discussion forum for specific projects 2006 FR version available Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 17, 2006 Securing Consumers' Safety - Press Release Sunscreens: Commission moves to improve labelling Tenders and Grants - Information and Notices - Grants Full text of the Call for Proposals DE version now available   02-May-2006 Tenders and Grants - Information and Notices - Grants Call for Proposals 2006   28-April-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 16, 2006 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU - European Contract Law European Parliament resolution on European contract law and the revision of the acquis: the way forward, 23 March 2006   21-April-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 15, 2006   20-April-2006 Events 1st European Conference on Injury Prevention and Safety Promotion, 25-27 June, Vienna, Austria   19-April-2006 First international workshop on accident and injury data collection for non-food product and service risk assessment Speakers Presentations: Perspectives of WHO on consumer products & chemical risk management - Dr Maria Neira, World Health Organization (WHO)   18-April-2006 Safeguarding Consumers' Interests Utilities/Services of General Interest Section Updated   12-April-2006 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU - European Contract Law CFR-net Members Updated 12-04-2006   11-April-2006 Safeguarding Consumers' Interests - Financial Services Latest Developments Updated + Communication document   07-April-2006 Redress: Asserting Consumer Rights The European Consumer Centres Network (ECC-Net) List of centres Updated Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 13, 2006   04-April-2006 Tenders and Grants - Information and Notices - Tenders Pre-Notice: 2006/S 65-067122 B-Brussels: information campaign on consumer rights and promoting consumer organisations in Hungary, Cyprus and Malta   03-April-2006 Redress: Asserting Consumer Rights - The European Consumer Centres Network (ECC-Net) List of centres Updated   31-March-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 12, 2006   29-March-2006 Redress - Asserting Consumer Rights - Alternative Dispute Resolution Session 3: ADR and Other Means of Redress Presentation by Ms Mary Luz Peñacoba (ECC Spain)   28-March-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 15, 2005 Corrigenda Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 13, 2005 Corrigendum Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 7, 2005 Corrigendum Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 19, 2005 Corrigendum Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 39, 2005 Corrigendum   24-March-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 11, 2006   23-March-2006 Integration of new Member States in EU consumer policy activities Integration of new Member States in EU consumer policy activities   22-March-2006 Redress: Asserting Consumer Rights The European Consumer Centres Network (ECC-Net) - List of centres Updated 22-03-2006   17-March-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 10, 2006   16-March-2006 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU Distance Selling Updated   15-March-2006 Tenders and Grants - Information and Notices - Tenders 2006/S 51-052825 B-Brussels: economic research services Tenders and Grants - Information and Notices - Tenders 2006/S 51-052826 B-Brussels: education services Tenders and Grants - Information and Notices - Tenders 2006/S 51-052814 B-Brussels: market research services   14-March-2006 Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU Doorstep Selling, Price Indications, Unfair Contract Terms and Misleading & Comparative Advertising Updated   10-March-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 9, 2006   09-March-2006 Working together with Consumer Organisations - Consumer Associations and Networks - European Consumer Consultative Group (ECCG) Minutes of ECCG meeting of 7 December 2005   07-March-2006 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU Review of The Consumer Acquis New section   06-March-2006 First international workshop on accident and injury data collection for non-food product and service risk assessment Draft conclusions of the workshop   03-March-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 8, 2006 Enforcing Consumer Protection Rules Injunction: Commission Communication of 16 February 2006 concerning Article 4(3) of Directive 98/27/EC   02-March-2006 Overview - Advisory Committee List of Members Updated 01-03-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 51, 2005 CORRIGENDUM: Please note that risk description for cases 16,17 and 18 below reads "temperature rise" (see below) where "temperature" had been initially published. Safeguarding Consumers' Interests - Financial Services Contract Notice: Analysis of the impact on the conclusion of cross-border financial service contracts between professionals and consumers of Directive 2002/65 concerning the distance marketing of financial services Working together with Consumer Organisations - Consumer Associations and Networks List of Members Updated 01-03-2006   01-March-2006 Safeguarding Consumers' Interests First international workshop on accident and injury data collection for non-food product and service risk assessment Final Agenda - Speakers' presentations - List of Participants   28-February-2006 Overview of Consumer Policy 2006 work programme - Yearly work programme in the area of consumer policy Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Operation of the RAPEX system in 2005   22-February-2006 Tenders and Grants - Information and Notices - Tenders Contract award notices for 2006: 2006/S 34-036576 B-Brussels: Survey on Consumer Satisfaction   21-February-2006 Overview of Consumer Policy Legal base Updated   17-February-2006 Consumer Associations and Networks National Level - Norway PDF updated Consumer Information and Education Activities Consumer Protection in the EU: Ten Basic Principles All languages updated Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 6, 2006   16-February-2006 Tenders and Grants - Information and Notices - Grants Call for specific projects: Latest News for 2006   14-February-2006 International Workshop on “Accident/Injury Data Collection for Non-Food Product and Service Risk Assessment”, Brussels 20-21 February 2006 Agenda of the workshop Final version   10-February-2006 Tenders and Grants - Information and Notices - Grants List of projects proposed for Community funding in the area of Consumer Policy in 2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 5, 2006   08-February-2006 Tenders and Grants - Information and Notices - Tenders 2006/S 26-028136 B-Brussels: Economic Research Services   06-February-2006 Publications European consumers and services of general interest Qualitative study in the 15 member states and the 10 future member states acceding to the European Union in 2004 - December 2003 Publications Consumers' opinions on services of general interest - september 2004   03-February-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 4, 2006 Information and Notices - Grants Invitation to Present Proposals For Joint Surveillance and Enforcement Actions Updated PDFs   02-February-2006 Consumer Associations and Networks : Italy Movimento Consumatori Updated Consumer Associations and Networks : Sweden The Swedish Consumers' Association (Sveriges Konsumentråd) Updated   01-February-2006 Working together with Consumer Organisations - Consumer Associations and Networks National Level: Information Updated   30-January-2006 Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU An analysis of the existing national laws on unfair commercial practices between business and consumers in the new Member States   27-January-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 3, 2006   24-January-2006 Securing Consumers' Safety - Press Releases Commissioner Kyprianou visits China to discuss avian flu, influenza preparedness and product safety Securing Consumers' Safety - Press Releases EU - China: Memorandum of Understanding   20-January-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 2, 2006   19-January-2006 Redress: Asserting Consumer Rights List of centres Updated 19-01-2006 Overview - Advisory Committee Minutes of the meeting of the Advisory Committee for Community actions in support of consumer policy, Brussels, 29 of November 2005   17-January-2006 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU - European Contract Law Conclusions of the Competitiveness Council, 28-29 November 2005   16-January-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 53, 2005 Corrigendum issued International workshop on Accident/Injury Data Collection for non-food product and service risk assessment Workshop & Draft Agenda Updated   13-January-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 1, 2006   09-January-2006 The European Consumer Centres Network (ECC-Net) List of centres Updated   06-January-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications - Week 53, 2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 45 - 2004   04-January-2006 Working together with Consumer Organisations - General Assembly Speakers Presentations: Plenary - Mr Sigisbert Dolinschek   03-January-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 52, 2005   23-December-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 51, 2005   22-December-2005 Safeguarding Consumers' Interests - Financial Services "Public Opinion in Europe on financial services": results of Euro-barometer 63.2 Working together with Consumer Organisations - General Assembly 8th Annual Assembly of Consumer Associations UPDATED ! Speakers presentations, Reports from the Workshops, List of participants   21-December-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 48, 2005 ADDENDUM :Picture available for notification 7- 615/05   16-December-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 50, 2005 Safeguarding Consumers' Interest - Utilities/Services of General Interest Eurobarometer 219 - Consumers' opinions on services of general interest   14-December-2005 Securing Consumer Safety - Safety of Services Methodology for systematic collection of statistics in relation to safety of services Securing Consumer Safety - Safety of Services Assessment of Best practices in Fairgrounds and Amusement Parks in relation to safety of Consumers   12-December-2005 Redress: Asserting Consumer Rights The European Consumer Centres Network: List of centres Updated 12-12-2005   09-December-2005 Consumer Policy Strategy European Parliament Resolution of 13 March 2003 on the Commission Communication on the Consumer Policy Strategy 2002-2006 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 49, 2005   02-December-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 48, 2005   30-November-2005 Working together with Consumer Organisations - General Assembly Programme 2005 General Assembly of Consumer Associations: "Empowering consumers: to be or not to be informed"   25-November-2005 Working together with Consumer Organisations - Consumer Associations and Networks - European Consumer Consultative Group (ECCG) Minutes of ECCG meeting of 21 September 2005 enders and Grants - Information and Notices - Tenders 2005/S 227-223531 B-Brussels: An analysis of producers' direct liability in the context of the sale of consumer goods Securing Consumer Safety - Safety of Products - The General Product Directive (GPSD) What's new in the revised GPSD ? Second Chapter available Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 47, 2005   24-November-2005 Events International workshop on "Accident/Injury Data Collection for non-food product and service risk assessment", 20 - 21 February 2006   22-November-2005 Safeguarding Consumers' Interests - Financial Services Second modified proposal for a Directive on Consumer Credit Translations available   18-November-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 46, 2005   17-November-2005 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU - European Contract Law First Annual Progress Report on European Contract Law and the Acquis Review - 2005 ET and HU translations available   15-November-2005 Overview - Advisory Committee - Minutes of Committee Meetings Advisory Committee for Community actions in support of consumer policy, Brussels, 27 of September 2005 Overview - Advisory Committee List of members Updated 15-11-2005   11-November-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 45, 2005   04-November-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 44, 2005   28-October-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 43, 2005   27-October-2005 Safeguarding Consumers' Interests - Financial Services Home loans: Agreement on the Code of Conduct   25-October-2005 Securing Consumer Safety - Latest News and Information The International Consumer Product Health and Safety Organization's (ICPHSO) Second European Meeting and Training Symposium - 10 November 2005 Securing Consumer Safety - Latest News and Information European Conference on the 20th Anniversary of the New Approach - 30 November 2005   21-October-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 42, 2005 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU European - Contract Law Conference on European Contract Law hosted by the UK Council Presidency and the European Commission, 26 September 2005 Contributions from panellist: Gérard de la Martinière & Jean-François Pons   20-October-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Rapex Contact Points Updated   14-October-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 41, 2005   13-October-2005 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU - European Contract Law Conference on European Contract Law hosted by the UK Council Presidency and the European Commission, 26 September 2005 Contributions from panellists: Additions   10-October-2005 Safeguarding Consumers' Interests - Financial Services Proposal for a Directive on Consumer credit Publication of a second revised proposal   07-October-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 40, 2005   04-October-2005 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU - European Contract Law Conference on European Contract Law hosted by the UK Council Presidency and the European Commission, 26 September 2005   30-September-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 39, 2005   27-September-2005 European Contract Law First Annual Progress Report on European Contract Law and the Acquis Review - 2005   23-September-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 38, 2005 Redress: Asserting Consumer Rights Links : Cyprus   21-September-2005 Reports and Studies on the Safety of Services Assessment of Best practices in Fairgrounds and Amusement Parks in relation to safety of Consumers (WORD) Reports and Studies on the Safety of Services Methodology for systematic collection of statistics in relation to safety of services (WORD)   16-September-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 37, 2005   09-September-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 36, 2005 Overview - Advisory Committee List of Members Updated 09-09-2005 Consumer Information and Education Activities Consumer Protection in the EU: Ten Basic Principles Updated   02-September-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 35, 2005   26-August-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 34, 2005   24-August-2005 Tenders and Grants - Information and Notices - Grants Technical guide & Application forms Available in FR and DE   23-August-2005 Tenders and Grants - Information and Notices - Tenders 2005/S 156-155395 B-Brussels: information campaign on consumer rights and promoting consumer organisations in the Czech Republic, Slovakia and Slovenia. Tenders and Grants - Information and Notices - Tenders 2005/S 141-139726 B-Brussels: Information campaign on consumer rights and promoting consumer organisations in Czech Republic, Slovakia and Slovenia.   19-August-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 33, 2005 Tenders and Grants - Information and Notices - Tenders 2005/S 159-158385 B-Brussels: an analysis of the issue of consumer detriment and the most appropriate methodologies to estimate it   16-August-2005 Safeguarding Consumers' Interests Financial Services Section available in FR and DE   12-August-2005 Tenders and Grants - Information and Notices - Grants List of projects in the area of Consumer Policy selected for Community funding in 2004 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 32, 2005   09-August-2005 Redress: Asserting Consumer Rights The European Consumer Centres Network (ECC-Net) : List of Centers Updated   05-August-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 31, 2005 Safeguarding Consumers' Interests - Financial Services - The Euro for Consumers Flash Eurobarometer & EOS Gallup report Safeguarding Consumers' Interests - Financial Services The Euro for Consumers : 2005 Conference about Consumers and the Euro   03-August-2005 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU - European Contract Law Workshop of Member State Experts, 31 May 2005   02-August-2005 Tenders and Grants - Information and Notices - Grants Contributions in-kind accepted for organisations established in the new Member States/Accession countries   01-August-2005 Working together with Consumer Organisations - Consumer Associations and Networks - European Consumer Consultative Group (ECCG) Minutes of ECCG meeting of 15 June 2005   29-July-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 30, 2005   28-July-2005 Redress: Asserting Consumer Rights Helping consumers seek redress: Alternative Dispute Resolution (ADR) Updated   26-July-2005 Facts & Figures European consumers’ attitudes on product labelling - May 2005   25-July-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 29, 2005   15-July-2005 Tenders and Grants - Information and Notices - Grants 2005: Call for applications for financial support to European consumer organisations Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications: Week 28   14-July-2005 Special Topics - Facts & Figures The European consumer in the enlarged Union   12-July-2005 Safeguarding Consumers' Interest - Ensuring Safe Shopping across the EU - European Contract Law CFR-net Members Updated   08-July-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 27, 2005   07-July-2005 Tenders and Grants - Information and Notices - Tenders 2005/S 128-126166 B-Brussels: analysis and evaluation of alternative means of consumer redress other than individual redress through ordinary judicial proceedings   06-July-2005 Tenders and Grants - Information and Notices - Grants Public discussion forum for specific projects 2005   05-July-2005 Tenders and Grants - Information and Notices - Tenders Pre-notices: 2005/S 60-057291 B-Brussels: An analysis of the issue of consumer detriment and the most appropriate methodologies to estimate it.   01-July-2005 Securing Consumer Safety - Safety of Products - The General Product Safety Directive (GPSD) Weekly overview report of RAPEX notifications : Week 26, 2005 Special Topics - Facts and Figures Eurobarometer survey on Passengers' Rights - 1 July 2005   30-June-2005 Safeguarding Consumers' Interests - Ensuring Safe Shopping across the EU Unfair Commercial Practices