EUROPA > European Commission > DG Health and Consumer Protection > Consumer Affairs > Consumer Safety: Products and Services > Safe Services  Contact | AZ-Index | Search | What's New? | Subscribe | Site map | Home 
 
   What's New   February 2012

 

06-February-2012

 

03-February-2012

 

31-January-2012

 

27-January-2012

 

26-January-2012

 

24-January-2012

 

20-January-2012

 

13-January-2012

 

12-January-2012

 

11-January-2012

 

10-January-2012

 

09-January-2012

 

22-December-2011

 

16-December-2011

 

13-December-2011

 

09-December-2011

 

07-December-2011

 

01-December-2011

 

29-November-2011

 

25-November-2011

 

24-November-2011

 

18-November-2011

 

14-November-2011

 

09-November-2011

 

04-November-2011

 

28-October-2011

 

26-October-2011

 

18-October-2011

 

13-October-2011

 

07-October-2011

 

30-September-2011

 

29-September-2011

 

28-September-2011

 

23-September-2011

 

21-September-2011

 

20-September-2011

  • European Consumer Centres
    Spain J.A. DE CONSUMO DE LA C.A. DE ANDALUCÍA

 

14-September-2011

 

13-September-2011

 

12-September-2011

 

07-September-2011

 

06-September-2011

 

05-September-2011

  • Contract notices: Multiple Framework Contracts with reopening of competition for the provision of behavioural studies
    Questions & Answers Last updated 02-09-2011
  • Study on flame retardant substances in consumer products in domestic environments
    Study report

 

31-August-2011

 

30-August-2011

 

26-August-2011

 

19-August-2011

 

12-August-2011

 

11-August-2011

 

09-August-2011

 

08-August-2011

 

05-August-2011

 

29-July-2011

 

28-July-2011

 

26-July-2011

 

25-July-2011

 

22-July-2011

 

20-July-2011

  • Contract notices: B-Brussels: "development and organisation of training courses for non-profit entities in the EU which provide financial advice to consumers
    Questions & Answers Last updated 20-07-2011

 

19-July-2011

 

15-July-2011

 

13-July-2011

 

08-July-2011

 

04-July-2011

 

24-June-2011

 

21-June-2011

 

17-June-2011

 

15-June-2011

 

14-June-2011

 

10-June-2011

 

27-May-2011

 

23-May-2011

 

20-May-2011

 

16-May-2011

 

13-May-2011

 

12-May-2011

 

06-May-2011

 

05-May-2011

  • RAPEX notifications (monthly reports)
    April 2011

 

02-May-2011

 

29-April-2011

 

27-April-2011

 

26-April-2011

 

20-April-2011

 

19-April-2011

  • Consumer associations & networks
    National level Sweden
  • The European Consumer Consultative Group
    ECCG Opinions Report of the ECCG on monitoring indicators of the consumer movement

 

15-April-2011

 

13-April-2011

 

12-April-2011

 

08-April-2011

 

04-April-2011

 

01-April-2011

 

31-March-2011

  • Policy strategy
    Background documents Staff Working Document on the 2010 Evaluation of Consumer Policy transmitted to Council, Parliament, Economic and Social Committee and Committee of the Regions

 

29-March-2011

 

24-March-2011

 

18-March-2011

 

11-March-2011

 

10-March-2011

 

09-March-2011

 

04-March-2011

 

03-March-2011

 

02-March-2011

 

25-February-2011

 

24-February-2011

 

21-February-2011

 

18-February-2011

 

17-February-2011

 

16-February-2011

 

11-February-2011

 

10-February-2011

 

08-February-2011

 

04-February-2011

 

28-January-2011

 

18-January-2011

 

14-January-2011

 

13-January-2011

 

11-January-2011

 

03-January-2011

 

21-December-2010

 

17-December-2010

 

16-December-2010

 

14-December-2010

 

09-December-2010

 

07-December-2010

 

03-December-2010

 

02-December-2010

 

26-November-2010

 

25-November-2010

  • The European Consumer Consultative Group
    ECCG Opinions ECCG opinion on actions for damages

 

23-November-2010

  • Consumer product safety - Product specific issues
    Toys Leaflet Toy safety tips

 

22-November-2010

 

19-November-2010

 

18-November-2010

 

15-November-2010

 

12-November-2010

 

11-November-2010

 

09-November-2010

 

08-November-2010

 

05-November-2010

 

04-November-2010

 

29-October-2010

 

28-October-2010

 

22-October-2010

 

21-October-2010

 

15-October-2010

 

14-October-2010

 

12-October-2010

 

11-October-2010

  • RAPEX - Statistics and reports
    Statistics September 2010

 

08-October-2010

 

06-October-2010

  • Consumer associations & networks
    Bulgaria

 

05-October-2010

 

04-October-2010

 

01-October-2010

 

30-September-2010

  • Consumer scene by country
    Italy Updated
  • Consumer associations & networks
    Italy Updated

 

29-September-2010

 

28-September-2010

 

27-September-2010

 

23-September-2010

 

21-September-2010

 

17-September-2010

 

16-September-2010

 

10-September-2010

 

09-September-2010

 

03-September-2010

 

31-August-2010

 

30-August-2010

 

27-August-2010

 

25-August-2010

 

20-August-2010

 

16-August-2010

 

06-August-2010

 

03-August-2010

 

30-July-2010

 

27-July-2010

 

26-July-2010

 

23-July-2010

 

22-July-2010

 

16-July-2010

 

15-July-2010

  • Call for applications for financial support to European consumer organisations
    2010 Updated

 

12-July-2010

 

09-July-2010

 

07-July-2010

  • Consumer Affairs – Complaints Conference - Programme and Presentations
    Minutes

 

29-June-2010

  • Consumer scene by country
    Latvija
  • Consumer associations & networks
    Latvija

 

25-June-2010

  • Consultation on the General Product Safety Legislative Initiative
    Roadmap

 

24-June-2010

 

18-June-2010

 

17-June-2010

 

14-June-2010

  • RAPEX - Statistics and reports
    May 2010

 

11-June-2010

 

10-June-2010

 

08-June-2010

 

02-June-2010

 

01-June-2010

 

31-May-2010

 

27-May-2010

 

21-May-2010

 

20-May-2010

 

19-May-2010

 

17-May-2010

 

12-May-2010

 

10-May-2010

 

07-May-2010

 

04-May-2010

 

03-May-2010

 

30-April-2010

 

28-April-2010

 

27-April-2010

 

26-April-2010

 

23-April-2010

 

20-April-2010

 

14-April-2010

 

30-March-2010

 

29-March-2010

 

26-March-2010

 

25-March-2010

 

23-March-2010

 

19-March-2010

 

18-March-2010

 

17-March-2010

 

15-March-2010

 

12-March-2010

 

11-March-2010

 

05-March-2010

 

04-March-2010

 

02-March-2010

 

01-March-2010

 

26-February-2010

 

24-February-2010

 

23-February-2010

 

22-February-2010

 

19-February-2010

 

18-February-2010

 

17-February-2010

 

12-February-2010

 

11-February-2010

 

05-February-2010

 

03-February-2010

 

29-January-2010

 

26-January-2010

 

25-January-2010

 

22-January-2010

 

18-January-2010

 

15-January-2010

 

12-January-2010

 

11-January-2010

  • Consumer scene by country
    Danmark Updated

 

08-January-2010

 

07-January-2010

 

04-January-2010

 

22-December-2009

 

21-December-2009

 

18-December-2009

 

16-December-2009

 

15-December-2009

 

14-December-2009

 

11-December-2009

 

10-December-2009

 

09-December-2009

 

08-December-2009

 

07-December-2009

 

04-December-2009

  • Consumer scene by country
    Poland Updated
  • Consumer scene by country
    Bulgaria Updated
  • Alternative Dispute Resolution (ADR)
    Germany Updated

 

03-December-2009

 

02-December-2009

 

01-December-2009

 

30-November-2009

 

27-November-2009

 

26-November-2009

 

17-November-2009

 

12-November-2009

 

06-November-2009

 

03-November-2009

 

30-October-2009

 

23-October-2009

 

22-October-2009

 

21-October-2009

 

20-October-2009

 

16-October-2009

 

15-October-2009

 

09-October-2009

 

08-October-2009

 

05-October-2009

 

02-October-2009

 

01-October-2009

 

30-September-2009

 

29-September-2009

 

28-September-2009

 

22-September-2009

 

18-September-2009

 

17-September-2009

 

14-September-2009

 

11-September-2009

 

10-September-2009

 

09-September-2009

 

04-September-2009

 

03-September-2009

 

28-August-2009

 

27-August-2009

 

26-August-2009

 

25-August-2009

 

21-August-2009

 

19-August-2009

  • Alternative Dispute Resolution (ADR)
    Romania

 

17-August-2009

 

14-August-2009

 

10-August-2009

 

07-August-2009

 

06-August-2009

 

03-August-2009

 

31-July-2009

 

30-July-2009

 

29-July-2009

 

27-July-2009

 

24-July-2009

 

23-July-2009

 

20-July-2009

 

17-July-2009

 

16-July-2009

 

15-July-2009

 

10-July-2009

 

09-July-2009

 

08-July-2009

 

07-July-2009

 

03-July-2009

  • Information and Notices
    Aims - 2009
  • RAPEX - Latest notifications
    Week 25 published on 03-07-2009

 

02-July-2009

 

01-July-2009

 

30-June-2009

 

29-June-2009

 

26-June-2009

 

25-June-2009

 

24-June-2009

  • Contract notices - 2009/S 89-127616 - B-Brussels: Framework Contract for Consumer Market Studies (SANCO/2009/B1/010)
    Questions & Answers Updated 24-06-2009

 

23-June-2009

 

19-June-2009

 

16-June-2009

 

15-June-2009

 

12-June-2009

 

10-June-2009

 

09-June-2009

 

05-June-2009

 

04-June-2009

 

02-June-2009

 

29-May-2009

 

28-May-2009

 

26-May-2009

 

25-May-2009

 

20-May-2009

 

19-May-2009

 

18-May-2009

 

15-May-2009

 

14-May-2009

 

13-May-2009

 

12-May-2009

 

11-May-2009

 

08-May-2009

 

07-May-2009

  • Product Safety - Projects
    Project results Results of study to identify child care articles and equipments which can be dangerous
  • Rapid Alert System for non-food consumer products (RAPEX)
    List of National Contact Points Updated 07-05-2009
  • Consumer associations & networks
    Ellás - Country profile updated

 

06-May-2009

 

04-May-2009

 

29-April-2009

 

28-April-2009

  • The European Consumer Centres Network (ECC-Net)
    List of centres Updated 28-04-2009

 

24-April-2009

 

23-April-2009

 

22-April-2009

 

20-April-2009

 

17-April-2009

 

14-April-2009

 

10-April-2009

 

08-April-2009

 

03-April-2009

 

01-April-2009

 

30-March-2009

 

27-March-2009

 

25-March-2009

 

24-March-2009

  • Financial services
    Consumer Credit The Commission is also examining the examples used to demonstrate the practical application of the Annual Percentage Rate of Charge in relation to consumer credit. The results will be published in 2009

 

23-March-2009

 

20-March-2009

 

18-March-2009

 

16-March-2009

 

13-March-2009

 

12-March-2009

 

11-March-2009

 

09-March-2009

 

06-March-2009

 

05-March-2009

 

04-March-2009

 

03-March-2009

 

02-March-2009

 

27-February-2009

 

25-February-2009

 

24-February-2009

 

23-February-2009

 

20-February-2009

  • The Rapid Alert System for Non-Food Products (RAPEX)
    Week 6 - 2009

 

18-February-2009

 

16-February-2009

 

13-February-2009

 

12-February-2009

 

11-February-2009

 

09-February-2009

 

06-February-2009

  • The Rapid Alert System for Non-Food Products (RAPEX)
    Week 4 - 2009

 

05-February-2009

 

04-February-2009

 

03-February-2009

  • Financial services
    Consumer Credit: the Commission is currently examining the economic impact of the Consumer Credit Directive. The results of this Study will be published in a report scheduled for 2009

 

02-February-2009

 

30-January-2009

 

28-January-2009

 

27-January-2009

 

26-January-2009

 

23-January-2009

 

21-January-2009

 

19-January-2009

 

16-January-2009

 

15-January-2009

 

13-January-2009

  • The European Consumer Centres Network (ECC-Net)
    Germany New ADR Bodies
  • Product Safety - Projects
    Toys
  • Conference: How Can Behavioural Economics Improve Policies Affecting Consumers?
    Video Clips: 15.40-16.20 - Discussion, Session 3
    Roundtable discussion: How can we best apply behavioural economics to consumer-related policy?

 

12-January-2009

 

09-January-2009

 

07-January-2009

  • Conference: How Can Behavioural Economics Improve Policies Affecting Consumers?
    Video clips available Official Welcome – Ms. Jacqueline Minor, 13.00-13.10 - Discussion & Prof. Sumit Agarwal: Consumer behaviour in financial markets: the role of policy

 

23-December-2008

 

19-December-2008

 

16-December-2008

 

12-December-2008

  • The Rapid Alert System for Non-Food Products (RAPEX)
    Week 49 - 2008
  • Product legislation - lighters
    Market surveillance Inventory of novelty and non-novelty lighters

 

11-December-2008

 

09-December-2008

 

08-December-2008

 

05-December-2008

 

03-December-2008

  • Invitation to Member States to present proposals for financial contribution for exchange of officials between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation) - 2008
    Ex-post publication

 

02-December-2008

 

01-December-2008

 

28-November-2008

 

27-November-2008

 

25-November-2008

  • International Product Safety Week 2008
    Events Updated with presentations and agendas

 

24-November-2008

 

21-November-2008

 

19-November-2008

 

18-November-2008

 

17-November-2008

 

14-November-2008

 

12-November-2008

 

10-November-2008

 

07-November-2008

 

03-November-2008

 

31-October-2008

 

28-October-2008

 

24-October-2008

 

23-October-2008

 

22-October-2008

 

21-October-2008

 

17-October-2008

 

16-October-2008

 

13-October-2008

 

10-October-2008

 

09-October-2008

 

08-October-2008

 

06-October-2008

  • Consumer associations & networks
    Country profile Polska (Updated October 2008)

 

03-October-2008

 

02-October-2008

  • Consumer Markets Scoreboard
    Cross-border shopping and consumer protection in the internal market Eurobarometer results 2008 about consumers and businesses attitudes towards cross-border shopping
    Special Eurobarometer 298: Consumer protection in the internal market
    Flash Eurobarometer 224: Business attitudes towards cross-border sales and consumer protection

 

29-September-2008

 

26-September-2008

 

25-September-2008

 

24-September-2008

 

23-September-2008

 

22-September-2008

 

19-September-2008

 

17-September-2008

 

15-September-2008

 

12-September-2008

 

11-September-2008

 

10-September-2008

 

09-September-2008

 

08-September-2008

 

05-September-2008

 

02-September-2008

 

01-September-2008

 

19-August-2008

 

18-August-2008

 

14-August-2008

  • The European Consumer Centres Network (ECC-Net)
    List of centres Updated: Portugal contact information

 

11-August-2008

 

08-August-2008

 

07-August-2008

 

06-August-2008

 

04-August-2008

 

01-August-2008

 

31-July-2008

 

28-July-2008

 

25-July-2008

 

23-July-2008

 

22-July-2008

 

18-July-2008

 

17-July-2008

 

16-July-2008

 

15-July-2008

 

14-July-2008

 

11-July-2008

 

08-July-2008

 

04-July-2008

 

03-July-2008

 

01-July-2008

 

30-June-2008

 

27-June-2008

 

25-June-2008

 

24-June-2008

 

20-June-2008

 

18-June-2008

 

17-June-2008

 

16-June-2008

  • Replies to the public consultation on the Direct Selling directive launched by DG SANCO
    Latvia EN translation available
  • RAPEX - Operational guidelines (Member State level)
    National Contact Points Updated 16-06-2008
  • The European Consumer Centres Network (ECC-Net)
    List of centres Updated 16-06-2008

 

13-June-2008

  • The Rapid Alert System for Non-Food Products (RAPEX)
    Week 23, 2008

 

12-June-2008

 

09-June-2008

 

06-June-2008

 

04-June-2008

 

02-June-2008

 

30-May-2008

  • Invitation to Member States to present proposals for financial contribution for exchange of officials between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation) - 2008
    Call for proposals extension of deadline: 15 September 2008.
  • Invitation to present proposals for financial contributions for the exchange of officials in the area of consumer product safety (non-food)
    Extension of deadline

 

28-May-2008

 

27-May-2008

 

22-May-2008

 

21-May-2008

 

20-May-2008

 

16-May-2008

  • The Rapid Alert System for Non-Food Products (RAPEX)
    week 19, 2008

 

15-May-2008

 

09-May-2008

  • The Rapid Alert System for Non-Food Products (RAPEX)
    Week 18, 2008

 

08-May-2008

 

05-May-2008

  • The Rapid Alert System for Non-Food Products (RAPEX)
    Week 17, 2008

 

29-April-2008

 

25-April-2008

 

24-April-2008

 

22-April-2008

 

21-April-2008

 

18-April-2008

 

17-April-2008

 

16-April-2008

 

14-April-2008

  • EU Consumer Law Compendium
    Comparative Analysis The extended version of the Analysis covers all 27 legal systems including Bulgaria and Romania.

 

11-April-2008

 

10-April-2008

 

09-April-2008

 

08-April-2008

 

04-April-2008

 

02-April-2008

 

01-April-2008

 

31-March-2008

 

28-March-2008

 

21-March-2008

 

19-March-2008

 

18-March-2008

 

14-March-2008

 

12-March-2008

 

11-March-2008

 

10-March-2008

 

07-March-2008

 

06-March-2008

 

05-March-2008

 

04-March-2008

 

03-March-2008

 

29-February-2008

 

28-February-2008

  • Replies to the public consultation on the package travel directive launched by DG SANCO
    Denmark

 

27-February-2008

  • ECC-Net
    Joint Projects & reports: Timeshares, Holiday Clubs etc. – ECC Sweden’s Work in Remedying Consumer Problems reported by the Swedish Consumer Agency in cooperation with ECC Sweden.
  • Replies to the public consultation on the package travel directive launched by DG SANCO
    PEOPIL response & appendix

 

26-February-2008

 

22-February-2008

 

21-February-2008

 

20-February-2008

 

19-February-2008

 

15-February-2008

 

14-February-2008

 

13-February-2008

 

12-February-2008

 

08-February-2008

 

07-February-2008

  • Invitation to Member States to present proposals for common activities between national authorities responsible for the enforcement of consumer protection laws (Regulation n° 2006/2004 on Consumer Protection Cooperation
    Ex post publication
  • Invitation to present applications for financial contributions for exchanges of officials between national authorities responsible for the enforcement of consumer protection laws
    Exchange of officials

 

06-February-2008

 

05-February-2008

 

04-February-2008

 

01-February-2008

 

31-January-2008

 

28-January-2008

 

25-January-2008

 

24-January-2008

 

18-January-2008

 

14-January-2008

 

11-January-2008

 

10-January-2008

 

09-January-2008

 

07-January-2008

 

04-January-2008

 

21-December-2007

 

20-December-2007

  • Safety- Links
    Slovakia Website information updated

 

19-December-2007

 

18-December-2007

 

14-December-2007

 

13-December-2007

 

12-December-2007

 

11-December-2007

  • Review of The Consumer Acquis - Responses
    Other Stakeholders UEAPME - Union Europeenne de l’artisanat et des Petites et Moyennes Entreprises

 

07-December-2007

 

03-December-2007

 

30-November-2007

 

29-November-2007

 

27-November-2007

 

23-November-2007

 

22-November-2007

 

20-November-2007

 

16-November-2007

 

14-November-2007

 

12-November-2007

 

09-November-2007

 

08-November-2007

  • Consumer scene by country
    Belgium Country profile available online
  • Consumer scene by country
    Malta Country profile available online

 

07-November-2007

 

06-November-2007

 

05-November-2007

 

30-October-2007

 

29-October-2007

 

26-October-2007

 

25-October-2007

 

24-October-2007

 

19-October-2007

 

15-October-2007

 

12-October-2007

 

11-October-2007

 

10-October-2007

 

09-October-2007

 

08-October-2007

 

05-October-2007

 

02-October-2007

 

01-October-2007

 

28-September-2007

 

27-September-2007

 

26-September-2007

 

25-September-2007

  • Some examples of lighters against which the Member States have taken measures
    New additions
  • RAPEX - Statistics & reports
    August 2007

 

24-September-2007

 

19-September-2007

 

18-September-2007

 

14-September-2007

 

13-September-2007

 

07-September-2007

 

06-September-2007

 

05-September-2007

 

04-September-2007

 

31-August-2007

 

29-August-2007

 

28-August-2007

 

27-August-2007

 

24-August-2007

 

22-August-2007

 

21-August-2007

 

20-August-2007

 

17-August-2007

 

16-August-2007

 

13-August-2007

 

10-August-2007

 

08-August-2007

 

07-August-2007

 

03-August-2007

 

02-August-2007

 

30-July-2007

 

27-July-2007

 

26-July-2007

 

25-July-2007

 

24-July-2007

 

23-July-2007

 

20-July-2007

 

17-July-2007

 

13-July-2007

 

12-July-2007

 

11-July-2007

 

10-July-2007

 

09-July-2007

 

06-July-2007

 

05-July-2007

 

04-July-2007

 

03-July-2007

 

29-June-2007

 

27-June-2007

 

26-June-2007

 

25-June-2007

 

22-June-2007

 

21-June-2007

 

20-June-2007

 

19-June-2007

 

15-June-2007

 

13-June-2007

 

12-June-2007

 

11-June-2007

  • The EU requires cigarette lighters to be child-resistant and bans novelty lighters
    Market Surveillance Examples of lighters that can no longer be placed on the market.

 

08-June-2007

 

07-June-2007

 

06-June-2007

 

01-June-2007

 

29-May-2007

 

25-May-2007

 

24-May-2007

 

22-May-2007

 

18-May-2007

 

14-May-2007

 

11-May-2007

 

10-May-2007

 

08-May-2007

 

04-May-2007

 

03-May-2007

 

02-May-2007

 

30-April-2007

 

27-April-2007

 

26-April-2007

 

25-April-2007

 

24-April-2007

 

23-April-2007

 

20-April-2007

 

19-April-2007

 

16-April-2007

 

13-April-2007

 

12-April-2007

 

05-April-2007

 

04-April-2007

 

03-April-2007

 

30-March-2007

 

29-March-2007

 

27-March-2007

 

26-March-2007

 

20-March-2007

 

15-March-2007

 

14-March-2007

 

13-March-2007

 

12-March-2007

 

08-March-2007

 

07-March-2007

 

05-March-2007

 

02-March-2007

 

01-March-