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Consumers (09-06-2008)

Commission Holds Last of Three Stakeholder Workshops on Consumer Collective Redress

On June 6th the Commission held the last of the three planned workshops on consumer collective redress in Brussels. Following the previous workshops with consumer organisations and the industry, the aim of this workshop was to discuss substantive and technical issues relating to consumer collective redress which are of specific interest to legal practitioners, such as admission of claims, compensation and other types of possible remedies, distribution of proceeds and length of proceedings.
 
Participants discussed in detail who should decide on the admissibility of claims and the factors to take into account when deciding on admissibility. Regarding compensation, the debate focused on whether compensation should be limited to economic loss and to monetary compensation or whether it should also include, for example, non economic loss and be provided by other means (e.g. product substitution or vouchers). The modalities of distributing proceeds in an appropriate manner amongst plaintiffs and possible case management measures to reduce the length of proceedings were also discussed, alongside with the advantages and disadvantages of in-court and out-of-court collective redress.
 
The Commission also provided feedback on the results of the Commission's consultation on the benchmarks that effective and efficient collective redress mechanisms should respect in order to provide satisfactory redress for consumers.
 
In addition, the audience was informed on the progress of the two ongoing collective redress studies launched by the Commission.
 
For further information concerning the Commission's work in relation to consumer collective redress and for a list of the consumer collective redress benchmarks, please see:
http://ec.europa.eu/consumers/redress_cons/collective_redress_en.htm.