Navigation path


Consumers (21-05-2008)

Commissioner Kuneva Welcomes European Parliament's Report On Eu Consumer Strategy

Today European Consumer Affairs Commissioner Meglena Kuneva welcomed the adoption by the European Parliament of the Lehtinen Report on EU Consumer Strategy. On 13 March 2007 the Commission adopted a Consumer Policy Strategy for 2007-2013. The overall objectives of the Strategy are to empower consumers, to enhance their welfare and to protect them effectively. The Commission's vision is to achieve a single, simple and consistent set of rules for the benefit of consumers and retailers alike. "I would like to thank the Parliament for supporting the objectives and the actions of our Consumer Policy Strategy for the years 2007-2013" said Commissioner Kuneva during her speech at the Parliament. "I very much appreciate the support given to the proposed "Framework Directive on Consumer Contractual Rights". I am particularly pleased with the agreement of the Parliament on the need for targeted full harmonization where bottlenecks to the functioning of the Internal Market are identified. I also welcome the view of the Parliament on the need to transform the 27 national mini-markets into a pan-European retail market - the largest in the world. To achieve this, we need to increase the confidence of consumers to shop across borders. On the Consumer Markets Scoreboard, I am grateful for the welcome of the EP for this initiative and look forward to your full report later this year. The Scoreboard is central to the aim of the strategy of better understanding how the internal market is working for our consumers. When the Scoreboard is fully developed, we will really be able to deliver Better Regulation and evidence-based policy making. Equally important, we will demonstrate to our citizens that we understand and can respond to their day-to-day concerns." The Report also addresses other key aspects of EU consumer strategy, such as enforcement and redress. On this Ms Kuneva stressed that "European consumers must be confident that they can enforce their rights and obtain redress across the whole European Union. I believe that a complementarity of means of redress - both judicial and non-judicial, both individual and collective - would allow the most efficient and appropriate treatment of consumer disputes. This would benefit both consumers and reputable businesses alike."