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Consumers (26-07-2007)

Publication of consultation document on the review of the Package Travel Directive

Today the European Commission published a consultation working document on the "Package Travel Directive". The Package Travel Directive (90/314/EEC of 13 June 1990) which entered into force at the end of 1992, protects the rights of consumers when purchasing pre-packaged travel arrangements for holidays. The Directive provides for basic consumer protection for instance on the need for information before booking a journey, the consumer's rights if after the reservation the price or any other essential term in his contract is changed and his rights if at the destination he does not get what has been promised.  However, following a number of meetings and comments from stakeholders, e.g. within the framework of the consultation on the Green Paper on the revision of the Consumer Acquis, it has become clear that there may be a need to revise the Directive. There are differences in consumer protection between the Member States as well as a possible need for new rules to address recent market developments, such as a boost in internet reservations and the entry of low fare airlines.
The Package Travel Directive is one of eight directives  comprised in the Review of the Consumer Acquis. An extensive public consultation on the Green Paper on the Review of the Consumer Acquis was recently closed and results are now being analyzed by the Directorate General for Health and Consumer Protection (DG SANCO). The working document that has now been published on the SANCO webpage contains a number of questions to consult stakeholders on specific issues regarding the Directive. The consultation will be ongoing until 1 October, with all stakeholders being invited to present their views on the Directive and possible need for revision.
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