EU consumers could save €13 billion in electricity bills, study finds
A European Commission study on the EU retail electricity markets published on 15 November 2010 shows that EU consumers could save about €13 billion in total if they switched to the cheapest electricity tariff they could find.
Mystery shoppers conducting the study have been able to find a less expensive tariff in more than six cases out of ten (62%).
Individually, consumers could save about € 100 if they switched to the cheapest offer.
But the study also shows that consumers are not making full use of the savings opportunities that market liberalisation has created, allowing them a choice of electricity suppliers:
The study is a follow-up to the findings of the 2009 Consumer Markets Scoreboard which found the retails electricity market to be among the worst performing markets for consumers.
The Commission wants a series of actions to improve the situation, including the following: