Health & Consumer Voice - March - 2011 Edition
A European Commission study on the EU retail electricity markets shows that EU consumers could save about €13 billion in total in electricity bills if they switched to the cheapest electricity tariff they could find. Individually, consumers could save about €100 if they switched to the cheapest offer.
Mystery shoppers conducting the study have indeed been able to find a less expensive tariff in more than six cases out of ten (62%).
This study is a follow-up to the findings of the 2009 Consumer Markets Scoreboard , which found the retails electricity market to be amongst the worst performing markets for consumers. The study also shows that consumers are not making full use of the savings opportunities that market liberalisation has created, allowing them a choice of electricity suppliers:
As next step, the Commission envisages a series of actions to improve the situation, including the following:
The full text of the study is available at: