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Consumer affairs closed consultations



Public consultation on fragrance allergens

Policy: Cosmetic products

Consultation documentsclick here

Target Group: Any interested parties, including authorities of the Member States, manufacturers of cosmetic products, producers of the substances concerned and relevant industry and consumers associations.

Period of consultation: From 13.2.2014 to 14.5.2014

Review of the Consumer Protection Cooperation Regulation

Policy: Consumer protection

Consultation documentsclick here

Target Group: This consultation is open to stakeholders and all those with an interest in enforcement of consumer rights across national borders within the Single Market (e.g. Member State consumer policy departments, enforcement officers, competent authorities, market regulators, consumers and consumer organisations, businesses and their associations, international enforcement organisations, academics).

Period of consultation: From 11.10.2013 to 31.01.2014.
n.b. The deadline for submission of contributions has been moved to 13 February 2014

Consumer protection in third-pillar retirement products

Policy: Consumer protection / Financial services / Pensions

Target groups:

  • Public authorities
  • Financial industry
  • Non-financial businesses and business organisations
  • Trade unions
  • Civil society representatives and NGOs
  • Citizens

Period of consultation: 25 April – 19 July 2013

Consultation documents:Link to consultation Choose translations of the previous link English (en)

Consultation on Bank Accounts

Policy: Internal market and consumer affairs

Target groups: Citizens, organisations, national public authorities,

Period of consultation: 20 March - 12 June 2012

Consultation documents:Link to consultation

Towards a coherent European approach to Collective Redress

Policy activity: Consumer affairs

Target group: All interested parties can contribute

Consultation period: 4 February 2011 to 30 April 2011

Consultation Documents:Link to consultation

The use of alternative dispute resolution (ADR) as a means to resolve disputes related to commercial transactions and practices in the EU

Policy activity: Consumer affairs

Target group: All citizens and organisations can contribute.

Consultation period: 18 January 2011 to 15 March 2011

Consultation Documents:Link to consultation

Draft report on alternative (non-animal) methods for cosmetics testing: current status and future prospects - 2010

Policy activity: Internal Market

Target group: All citizens, organisations and relevant national authorities are welcome to contribute to this consultation.

Closing date: 15 October 2010

Consultation Documents:Link to consultation

Revision of the In vitro diagnostic medical devices Directive

Policy activity: Public health & Internal Market

Target group: All citizens and organisations, in particular IVD manufacturers, healthcare professionals, hospitals, clinical laboratories and relevant national authorities are welcome to contribute to this consultation.

Closing date: 15 September 2010

Consultation Documents:Link to consultation

Revision of the General Product Safety Directive (2001/95/EC)

Policy activity: Consumer policy, non-food product safety

Target group: EU citizens, economic operators, other organisations and relevant national authorities are welcome to provide feedback by responding to the questionnaire. Contributions are sought in particular to feed into the economic impact assessment, which is why there are focused sections for national authorities and economic operators. Other stakeholders can also reply to technical questions as far as they are relevant to them, and also provide more general remarks on the identified issues.

Closing date: 20.08.2010 Please note that the closing date for the consultation was postponed from 30 July to 20 August 2010

Consultation Documents:Link to consultation

How to improve the market surveillance framework in the EU

Policy activity: Consumer Affairs

Target group: All citizens, organisations and public authorities are welcome to contribute to this consultation. Contributions are particularly sought from market surveillance authorities, business organisations and consumer bodies.

Closing date: 15.05.2010

Consultation Documents:Link to consultation

Harmonised methodology for classifying and reporting consumer complaints and enquiries

Policy activity: Consumer Affairs

Target group: All citizens, organisations and public authorities are welcome to contribute to this consultation. Contributions are particularly sought from third party complaint bodies handling consumer complaints such as public authorities, consumer organisations, regulators, complaint boards, ombudsmen and self-regulating bodies.

Closing date: 05.10.2009

Consultation Documents:Link to consultation

Follow up to the Green Paper on consumer collective redress

Policy activity: Consumer Affairs

Target group: All citizens and organisations are welcome to contribute to this consultation. Contributions are particularly sought from consumer organisations,businesses, including SMEs', and public authorities.

Closing date: 03.07.2009

Consultation Documents:Link to consultation