Consumer protection is about making sure
all consumer products (not just food) sold in
the EU is safe, making sure consumers rights
are properly protected, that they have the
information they need to make an informed
choice and that they are not misled. This
applies whether consumers are shopping in their
local supermarket, while travelling around the
EU, or on a website based in another EU Member
State.
We have around 70 officials based in
Brussels who manage the EU's laws on these
issues, and who work with national governments
to ensure the rules are applied. These
officials work closely with consumer
organisations from around the EU. They manage
assistance programmes to help them making their
voice heard in Brussels and they also fund EU
level projects and studies on consumer issues.
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