Since 2012 DG Connect has translated the College’s political objectives into operational activities through a structured process of prioritisation. DG Connect currently has a set of 88 operational priorities which cover the activities of its 46 units.
We publish them here on our website so that all stakeholders can further reinforce the evidence base for our work and so that our overall activities are fully accountable to all interested parties.
The priorities set for each unit its goals, inputs and outputs as well as the impacts we seek. These priorities are explicitly mapped against the College top level goals, currently Europe 2020 and the Digital Agenda. This way, the work of the DG can be mapped against political objectives. Progress on each priority can be measured via indicators which draw on reliable data, and the work of the DG can be tracked over time.
We define as unit priorities the main DG work which consumes the time of 85% of available staff, with 15% allocated to ensure collaboration between units, take initiatives and meet unforeseen needs. This allows senior management to ensure efficiency, to avoid overload and to experiment.
The “lead indicator” that accompanies each of the priority fiches was selected to illustrate one important aspect of the results we are committed to achieve. One single indicator cannot cover all the multiple facets of European policies; it is natural that some dimensions are not sufficiently represented. When selecting the lead indicators, we privileged variables from official statistics, collected by Commission services or produced by reliable sources.
In some areas, the underlying evidence base does not yet offer suitable performance indicators. In these cases, plans have been launched to produce the key data for monitoring the results of our initiatives. The lead indicators in the DG's priorities reflect a certain level of diversity: when tracking results of the public intervention, there is always a trade-off between the short term direct effects – easier to measure but more technical - and the longer term indirect effects – of wider interest.