Communications Networks, Content and Technology

Cross-Border Digital Public Services - CEF

Cross-Border Digital Public Services - CEF

Public Services (Unit H.3)

Remove Digital Barriers to citizens' and businesses' mobility in the Single Market so they can access eGovernment services abroad as easily as from home.


Develop and implement on-line, cross border eGovernment Services and initiate their longer term sustainability through the Digital Services Infrastructures component of the Connecting Europe Facility (CEF). Action is needed on three fronts: legislative (adoption of CEF Regulation),operational (deployment of mature Large Scale Pilots) and financial (support new Pilots and building blocks).


Today the cross border delivery of on-line government services is still too limited.A 2011 survey on barriers to the single market found that about half of the barriers could be solved if eGovernment were able to work across borders.We have launched Large Scale Pilot projects (LSPs) in key areas of on-line public services highly relevant to the Digital Single Market - such as eID (STORK), eProcurement (PEPPOL), eHealth (EPSOS), business mobility (SPOCS) and eJustice (eCODEX). These LSPs achieve interoperability between existing national IT systems in the different areas.The digital service infrastructures of the Connecting Europe Facility (CEF) are in domains such as eGovernment, cyber security, eHealth or cultural heritage. They comprise "core service platforms" and "generic services" that are offered to businesses and citizens to achieve cross border solutions. All the eGovernment services are in areas of public interest such as eID, eSignature, eInvoicing, eProcurement, business mobility but are linked also to domain such as eHealth, hence requiring a good governance between all the relevant services.Funding will come mainly from the CEF, close to in total 1 billion euros from 2014 to 2020 available for projects of public interest - the above mentioned digital public services are included in these.

Our vision originates from the eGovernment Action Plan and the Malmoe Ministerial Declaration on eGovernment to complete the digital single market. This vision includes that we have several CEF Digital Services Infrastructures (DSIs), including "building blocks" (e.g. eID) open for reuse by other DSIs (e.g. eProcurement), up and running for the period 2014-2020. For any previously conducted European wide eGovernment related large scale pilots it means to move results from the pilots phase to the real deployment – achieving a large scale roll-out, and full implementation and reuse of tested interoperable solutions. In DG Connect, partner units for the governance of DSIs are F3, H1, H4, TF eIDAS, G2, G3, G4.


Full-Time Equivalent: 
7.00 full-time equivalent (FTE)
Collaboration with other DGs or agencies:
Up to €35 million budget (out of CIP 2013) for currently ongoing Large Scale Pilots on cross border digital public services and sustainability measures under the ISA programme (€1 million per year). CEF DSIs: €70 million under the 2014 work programme

CEF Interservice Group

Set up CEF DSI interservice group in cooperation with CNECT F3

Timeframe: 2014




Target Group set up and running (Q3 2014)

EC Management of Large Scale Pilots

Ensure successful continuation of ongoing LSPs (eCodex, STORK II, eSens) and review their results.

Timeframe: 2014-2015



reviews of LSPs

Target 3 annual LSP reviews successfully completed (Q4 2014, Q4 2015)

Launch eGov related Digital Services Infrastructures under CEF

Launch of the first series of core service platforms for eGovernment related CEF DSIs in 2014: eID, eSignature, eDelivery and eInvoicing

Timeframe: 2014



number of cross border digital services infrastructure available (lead indicator)

Target four CEF DSI core service platforms of WP2014 up and running (Q4 2014 )
Baseline no CEF DSI core service platform in place (Q1 2014)

Implementation report from DIGIT

study on DSI Governance

Launch study on the expected impact of the overall unitary governance of the DSIs - also in view of the longer term sustainability model

Timeframe: 2014



timely completion

Target completion of study (Q4 2014)

Adoption CEF Work Programmes

CEF DSI workprogramme 2014 adopted and workprogramme 2015 prepared

Timeframe: 2014



Timely Adoption of CEF WPs

Target adoption of CEF WP2014 and completion of WP2015 preparation (Q1 2014 and Q4 2014)

CNECT/DIGIT: Review Cooperation on CEF operations

Review Memorandum of Understanding CNECT/DIGIT on CEF operations

Timeframe: Q4 2014, Q4 2015



MoU review

Target annual successful review and revision of MoU (Q4 2014, Q4 2015)
Baseline first MoU CNECT/DIGIT signed (2013)

Link to DG CONNECT's Top Level Targets

  • DAE - 50 % of citizens to use eGovernment by 2015, with more than half returning completed forms
  • DAE - All key cross-border public services, to be agreed by Member States in 2011, to be available online by 2015
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