Communications Networks, Content and Technology

Inclusion and Better Internet for Kids

Inclusion and Better Internet for Kids

Inclusion, Skills & Youth (Unit G.4)
Goal: 

To provide all citizens, particularly those with disabilities or at risk of exclusion, with the digital skills and tools needed to access the internet as part of daily life. To give children access to positive experiences and content online, in a trusted environment and to reduce the risks encountered online by children and vulnerable groups.

Action: 

Develop strategies to support the inclusion of every European citizen in the digital world, and to support the Internet as a trusted environment for children, through appropriate measures to improve the quality of content available for children, to protect and empower children online, to manage risks, and mitigate their exposure to harmful or illegal content and contact, and to continue the fight against the distribution of child sexual abuse material; through ICT, improving the opportunities for peeple with disabilities to access and benefit from the internet. 

Situation: 

About 30% Europeans have never used the internet (mainly in the 65 to 74 age-bracket, on low incomes, unemployed and less educated). Lack of digital skills is reported as a major barrier. Various actions – legislative or or technological - support people with disabilities. This mainstreaming needs to be kept under review to ensure people with disabilities continue to benefit from the potential that new ICTs can offer.We lack quality content and services for children – only 32% of 9-12 year olds are satisfied with what they find to do online (EU KIDS Online II survey). We lack 'awareness raising' from early schools to young adults. Technologies to date do not provide parents with effective protection tools, and we lack rated content for younger children. Digital child sexual abuse images continue to proliferate (increase in reports in 2013 47% globally), as does the range of distribution channels.  

Mandate: 
Web Accessibility Directive; Rights of the child and consumer protection provisions; Audiovideo Merdia Services Directive, Directive on child sexual exploitation; CEF Telecoms Guidelines. In DG Connect Unit G.4 participates in the governance of digital service infrastructure with unit H.3 as regards a safer internet for children.

Input

Full-Time Equivalent: 
9.25
Collaboration with other DGs or agencies:
Budget: 
Mainly, 11.9 M EUR for 2014-2015 under CEF
Other: 

Inputs from industry through their self-regulation commitments; and actions delivered through the European network of  Safer Internet Centres  (SIC)  - eg the Safer Internet Day campaigns, and by the annual Safer Internet Forum .

Outputs

Accessible child appropriate content

New or easily discoverable content for children, as measured by the range of age-related services and application of age-rating/content classification schemes; businesses developing online content for children, based on available trust-raising tools such as parental controls, and new tools supporting child-friendly content creation.

Timeframe: 2014-2015

Indicators

1737

Positive content competition

Target Award for best content at Safer Internet Day 2014 (EU and national editions) (Q1 2014)

Number of content rating schemes that are interoperable

Target interoperability platform for child-friendly content, covering at least 3 schemes (Q1 2015)
Baseline 0 (2014)

CEO Coalition for Better Internet for Kids (BIK)

Industry-led multistakeholder platform (CEO Coalition) to make the internet a better place for children, building on the 2012-2013 commitment of 31 companies to work on 5 concrete problems (namely, simple tools for users to report harmful content and contact, age-appropriate privacy settings, wider use of content classification, wider availability and use of parental controls, effective take down of child abuse material), through commonly agreed actions for continued cooperation.

Indicators

1826

CEO Coalition members

Target extend the Coalition to at least 35 active members (Q4 2014)
Baseline 31 members (December 2011)
Current 31 (May 2104)

Follow the adoption process of the Web Accessibility Directive

Follow the progress for the adoption of the proposed Directive on the Accessibility of Public Sector Bodies' Websites

Timeframe: Ongoing

Indicators

4232

Inputs for all meetings

Target Successful adoption of the Directive (Q2 2015)

Hotlines to report/remove Child Sexual Abuse Material (CSAM)

International network of hotlines on reporting and removing online child sexual abuse material (CSAM); In 2012, INHOPE Hotlines processed 37.404 reports of web-based Child Sexual Abuse Material, which represents a 25% increase on the previous year leading to less exposure to CSAM.

Indicators

1739

CSAM report and removal

Target increased number of reports processed by hotlines leading to content removed within 3 days (Q4 2014)
Baseline 54 969 (number of reports processed by hotlines in 2013) (number of reports processed by hotlines in 2012)

More inclusive use of the Internet

To make public sector web sites more accessible to users with disabilities.

Indicators

4234

Public sector bodies' web sites accessibility according to harmonised requirements

Target 100% of websites concerned (Q4 2015)
Baseline less than 40% of public websites are accessible

Citizens using the internet

Target Increase to 75% the percentage of citizens using the internet regularly (Q3 2016) and increase to 60% the percentage of disadvantaged
Current 72% of EU population uses the internet weekly and 57% of disadvantaged do so.

Parental control tools

Promotion of wider availability and use of parental control tools through self-regulation and benchmarking of tools via SIP Benchmarking Study.

Indicators

1744

Number of devices and services with parental tools

Target Increase by 30% take-up of parental control tools (2016)

Number of promotional campaigns

Target Increase by 30% take-up of parental control tools (2016)

Safer Internet Digital Services Infrastructure

Safer Internet Digital Services infrastructure under the Connecting Europe Facility (CEF): Definition and launch of Safer Internet Centres (SICs) and core platforms, providing an EU/EFTA wide-network of SICs, supporting awareness campaigns, helplines and hotlines (to report child sexual abuse material), as measured by number of countries taking part in Safer Internet Day, number of reports to helplines and hotlines, number of children reached. In 2013 Safer Internet Day was celebrated in 103 countries. In Europe, the national campaigns reported reaching more than 10 million people and 16.000 schools

Timeframe: ongoing

Indicators

1735

Partaicipation in Safer Internet Day

Target Celebrating Safer Internet Day in at least 110 countries (2015)
Baseline 30 Safer Internet Centres and 100 countries (2014)
Current 30 Safer Internet Centres and 100 countries (2014)

Number of centres and participation in Safer Internet Day

Target Maintaining the nb of Safer Internet Centres across EU and EFTA; Celebrating Safer Internet Day in at least 100 countries (2014)
Baseline 30 Centres and 100 countries

Safer Internet Programme

Implementation & evaluation of the Safer Internet Programme – through Work Programme for 2013

Indicators

1761

Number of projects successfully completed and paid

Target 100% of Safer Internet Programme projects successfully completed (Q2 2015)

Completion of accepted evaluation report

Target Safer Internet Programme evaluation successful and report transmitted to European Parliament and Council (End 2014)
Results/Impacts

New child-appropriate content

New content for children, as measured by the range of age-related services and application of age-rating/content classification schemes; businesses developing online content for children, based on available trust-raising tools such as parental controls, and new tools supporting child-friendly content creation.

Timeframe: 2015

Indicators

1782

Parental control tools

Target Parental control tools available on 100% new devices and systems (Q1 2015)

Child-friendly interoperability

Target interoperability platform for child-friendly content (Q1 2015)

Satisfaction with content (lead indicator)

Target 70% of 9-12 year olds satisfied with content and activities for them online (2015)
Baseline 32%

Link to DG CONNECT's Top Level Targets

  • Europe 2020 - The share of early school leavers should be under 10% and at least 40% of 30-34 years old should have completed a tertiary or equivalent education